NHTSA ID Number: 10188190
Manufacturer Communication Number: 12-312-21
Summary
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
11 Affected Products
Vehicles
SERVICE BULLETIN
NUMBER: 12-312-21
DATE: 02/19/21
| APPLICABILITY: | 2017-21MY Impreza 2018-21MY Crosstrek 2019-20MY Forester |
| SUBJECT: | Center Console Armrest Cover- Wrinkled Appearance |
INTRODUCTION:
This bulletin announces availability of new center console armrest covers to address the wrinkling condition shown in the photos below. When the cover comes in contact with oily substances (e.g. some sunscreen products), the pictured condition may result over time. The new center console armrest covers are made with a material with higher durability and improved resistance to oily substances.
PRODUCTION CHANGE INFORMATION:
The new covers were incorporated into production starting with the following VINs:
PART INFORMATION:
| Description | Part Number | Application |
| LID ASSEMBLYCONSOLE BOX | 92114FL002VH | Impreza and Crosstrek |
| 92114FL002WJ | Impreza | |
| 92114SJ001VH | Forester | |
| 92114SJ001QA |
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for replacing the console lid remain unchanged. Always refer to STIS and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information:
| Labor Description | Labor Operation # | Labor Time | Fail Code |
| CENTER CONSOLE LID / LATCH R&R | A911-381 | 0.2 | YCO-48 |
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
1 Associated Document
Manufacturer Communications
NUMBER: 12-312-21
DATE: 02/19/21
https://www.nhtsa.gov/recalls?nhtsaId=10188190
MC-10188190-0001.pdf 1054.471KB
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Last update on 2022-05-19 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-19 / Affiliate links / Images from Amazon Product Advertising API
