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NUMBER: 07-101-15
DATE: 11/20/15
APPLICABILITY: | 2015MY Outback Models with Power Rear Gate (PRG) |
SUBJECT: | Logic Change to Power Rear Gate Control Module |
INTRODUCTION
This bulletin announces a logic change to the PRG control module designed to help protect the gate latch and actuator assembly from damage. If the operator tries to re-open the PRG manually while it is in the process of latching electrically, the latch and actuator assembly will most likely be damaged. When the latch mechanism is damaged, the rear gate will not close properly and the door / gate ajar warning indicator in the combination meter will be displayed.
PRODUCTION CHANGE INFORMATION:
The new PRG control module was incorporated into production at the start of the 2016MY.
PART INFORMATION
The part number of the new control module is: 63350AL00C. The part number for the latch and acutator assembly remains unchanged.
SERVICE PROCEDURE / INFORMATION
- If diagnosis confirms the rear gate is not latching properly, replace the rear gate latch and actuator assembly along with the PRG control module as a set. No attempt should be made to repair the damaged latch mechanism and / or the actuator.
- Follow the Service Procedure in the applicable Service Manual when replacing both of these components.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period or covered by a Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information:
LABOR DESCRIPTION | LABOR OPERATION # | FAIL CODE | LABOR TIME |
---|---|---|---|
PRG LATCH W/ AUTO CLOSER & PRG CONTROL MODULE REPLACEMENT | A850-966 | UQZ-48 | 0.9 |
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.