Front Door Window Regulator Erratic Operation – 2020 Subaru Legacy & Outback

NHTSA ID Number: 10188174

Manufacturer Communication Number: 07-189-21

Summary

This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.

 


NUMBER: 07-189-21
DATE: 02/15/21

INTRODUCTION:

This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly. The change was made to control the upper mount of the regulator which allows the glass to ride in the center of the sash frame and not rotate on the frame causing a binding condition.

 

PART INFORMATION:

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

Description Part Number
REGULATOR & MOTOR ASSEMBLY RF 61041AN00A
REGULATOR & MOTOR ASSEMBLY LF 61041AN01A

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

This Service Procedure involves inspection of the regulator assembly and the corresponding glass run channel and their replacement when determined necessary.

 

STEP 1:  Remove the window regulator assembly from the door following the procedure in the applicable STIS Service ManualREMINDER: Use all precautions when working with these highly visible interior trim panels to protect them from damage.

 

STEP 2:  Measure the regulator upper roller frame to confirm the crimping process was performed in the proper location as shown in the comparison photos below.  If the crimp is out of position, the window regulator assembly must be replaced.

  • In the NO GOOD photo above, the crimp tool edge has contacted the 3 “dimples” and the gap between them and the edge shown in the “GOOD” photos is exceeds 19.5mm. If EITHER of these conditions is identified, the window regulator assembly must be replaced.

 

STEP 3:  Inspect the glass run channel AFTER regulator replacement is complete.  If it is physically damaged or does not allow proper function of the regulator / glass, it must be replaced.  Photos of damaged glass run channels are supplied below for reference.

When inspection determines replacement is required, the service procedures for window regulator assembly and glass run channel replacement remain unchanged.  Always refer to STIS and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time, every time.  This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU LEGACY 2020
SUBARU OUTBACK 2020

 


1 Associated Document

Manufacturer Communications

NUMBER: 07-189-21
DATE: 02/15/21

https://www.nhtsa.gov/recalls?nhtsaId=10188174

MC-10188174-0001.pdf 1260.809KB

MC-10188174-0001

 


 

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Last update on 2022-12-01 / Affiliate links / Images from Amazon Product Advertising API

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