“Growling” Sound When Fully Closing the Door Glass – 2013-2015 Subaru BRZ

NUMBER: 12-191-15
DATE: 09/30/15

APPLICABILITY: 2013-15MY BRZ
SUBJECT: “Growling” Sound When Fully Closing the Door Glass

 

INTRODUCTION

This bulletin announces a design change of the roof weatherstrip retainer/ molding to address customer concerns of a growling sound which may be heard when fully closing the door glass.  The sound results from a deformation of the roof weatherstrip caused by the retainer/ molding.  The retainer/ molding can cause the weatherstrip to “roll” as shown in the illustration below when the glass closes fully in the area where the “A” pillar meets the roof.

 

Affected Area

 

PRODUCTION CHANGE INFORMATION:

The new retainer/ molding assembly was incorporated into production starting with VIN G*600012.

 

PART INFORMATION

DESCRIPTION PART NUMBER APPLICATION
RETAINER AND MOLDING ASSY 63531CA001 R/ HAND
63531CA011 L/HAND
WSTR ROOF SD 63521CA000 R/ HAND
63521CA010 L/HAND

 

SERVICE PROCEDURE / INFORMATION

If the condition is verified as described above, replace the retainer/ molding assembly and roof weatherstrip as a set on the affected side of the vehicle following the procedure described in the applicable Service Manual.

 

WARRANTY / CLAIM INFORMATION

For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information:

LABOR DESCRIPTION LABOR
OPERATION #
FAIL
CODE
LABOR
TIME
DOOR WINDOW WEATHERSTRIP & CHANNEL R&R ONE SIDE A914-772 WAW-48 0.3
DOOR WINDOW WEATHERSTRIP & CHANNEL R&R BOTH SIDES A914-774 0.5

REMINDER:  SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.

Always refer to STIS for the latest service information before performing any repairs.

 

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