Warranty Extension for CVT Parking Brake Switch – 2012-2018 Subaru Legacy, Outback, Impreza, Crosstrek, WRX & Forester

NHTSA ID Number: 10202821

Manufacturer Communication Number: Subarunet Announ

Summary

(Subaru Retailers) As part of Subaru’s dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.

 

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October 2021

Important Notice:
Warranty Extension for CVT Parking Brake Switch
certain 2012-2018 MY Legacy, Outback, Impreza, Crosstrek, WRX and Forester vehicles

 

Dear Subaru Owner:

As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s CVT Parking Brake Switch.

There have been isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in park. The cause is contamination of the Park-Range switch internal components.

 

Please note this is not a recall and it does not impact the safety of your vehicle. If your vehicle is operating as expected, you do not need to take your vehicle to a Subaru retailer for repairs.

NOTE: No action is required by you to receive the benefit of this warranty extension. The extension has been automatically applied to your vehicle.

 

CVT Parking Brake Switch Warranty Extension

The CVT Parking Brake Switch Warranty Extension extends the vehicle’s original Basic New Car Limited Warranty only in the instance where there is a concern the key cannot be removed from the ignition when the vehicle is in park.

For all vehicles listed above: 

• A one-year coverage period is available for all eligible vehicles listed above regardless of mileage and warranty start date and is effective now through October 31, 2022.
• The coverage period extends the vehicle’s Basic New Car Limited Warranty as it applies to the CVT Parking Brake Switch to eight (8) years/ unlimited mileage.
• Inspections or repairs under this coverage period must be completed prior to the expiration of that eight-year period.

Only if you have a concern with the key getting stuck in the ignition when the vehicle is in park would you need to schedule an appointment with an authorized Subaru retailer.

If you have questions about this notice or need help contacting an authorized Subaru retailer, please contact the CVT Parking Brake Switch Warranty Extension Hotline at 877-551-7149. Additional information can be found online at: www.recallapps.com/app/Subaru

 

Reimbursement Eligibility 

• You may be eligible for reimbursement if, prior to receiving this notice, you paid to have your vehicle’s select lever repaired or replaced when the key could not be removed from the ignition switch due to the following the expiration of the original Basic New Car Limited Warranty period of three (3) years or thirty six thousand (36,000) miles, but before the announcement of this newly extended warranty period of eight (8) years/ unlimited miles.
• You must have paid an out-of-pocket expense for a repair that would have been covered had it occurred during the warranty coverage period. This includes any deductible expense or partial reimbursement for repairs.
• If you have been previously reimbursed by SOA or one of its retailers for partial coverage of this repair, only the portion that has not been reimbursed is eligible for reimbursement.
• You are not eligible to recover any repair costs previously reimbursed or paid for by any third- party, including Subaru Added Security, other extended warranty providers, or an authorized Subaru retailer.

 

To Apply for Reimbursement

Please complete the claim form online at www.recallapps.com/app/Subaruand attach the required documentation listed below:

• Attach a copy of the receipt or invoice for the repair. A copy of the repair invoice or work order showing repair will meet this requirement.  The invoice must show your vehicle model, vehicle identification number (VIN), the name and address of the facility that completed the repair, the cost of the repair (parts and labor), and the date the work was completed.
• Attach proof of payment, such as a copy of the canceled check, bank statement, cash receipt, or credit card receipt showing what you paid for the repair.  

If you prefer to apply for reimbursement by mail, please send a completed Claim Reimbursement Form and copies of the required documentation listed above to:

Subaru of America Inc.
CVT Parking Brake Switch Warranty Extension
P.O. Box 9103
Camden, NJ 08103
Attn: Customer Advocacy Department

  

Please allow 30-45 days for the reimbursement to be processed. Failure to include proper documentation may delay your reimbursement.

Sincerely,

Subaru of America, Inc.

 

Subaru of America, Inc. participates in the “Print One Plant One” program.  With each piece of outbound mail or print, this partnership plants a native plant at a restoration site to help offset our organization’s carbon footprint and reduce our impact on the environment.

                  

a subsidiary of SUBARU CORPORATION

 

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30 Affected Products

Vehicles

MAKE	MODEL	YEAR
SUBARU	CROSSTREK	2013-2018
SUBARU	FORESTER	2014-2018
SUBARU	IMPREZA	2012-2018
SUBARU	LEGACY	2015-2018
SUBARU	OUTBACK	2015-2018
SUBARU	WRX	2015-2018

 

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1 Associated Document

Manufacturer Communications

October 2021
Warranty Extension for CVT Parking Brake Switch
certain 2012-2018 MY Legacy, Outback, Impreza, Crosstrek, WRX and Forester vehicles

https://www.nhtsa.gov/recalls?nhtsaId=10202821

MC-10202821-0001.pdf 248.919KB

 

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NHTSA ID Number: 10202817

Manufacturer Communication Number: Subarunet Announ

Summary

(Owner Letter) As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s CVT Parking Brake Switch.

 

1 Associated Document

Manufacturer Communications

October 2021
Warranty Extension for CVT Parking Brake Switch
certain 2012-2018 MY Legacy, Outback, Impreza, Crosstrek, WRX and Forester vehicles

https://www.nhtsa.gov/recalls?nhtsaId=10202817

MC-10202817-0001.pdf 248.919KB

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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