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NHTSA ID Number: 10207177
Manufacturer Communication Number: QMR of the Month
Summary
Subaru
Service and Technical Support Line Newsletter. (QMR of the month)
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE………………………………………………………….PAGE
(00) STIS New Releases…………………………..10-11
(01) QMR of the Month………………………………..1-2
(01) QMR of the Month Award
Presentations………………………………………… 2
(01) The Winning Team of the 2021NTXAD Tech .
Competition!…………………………………………. 3
(05) TPMS Sensor Installation……………………….. 4
(07) Lane Keep Assist Inoperative, Even When .
Set To “ON”…………………………………………… 5
(15) 2022 BRZ Auto-Dimming Homelink Mirror .
Inoperative……………………………………………. 6
(15) DTC P0116 Setting with Engine Block
Heater Use…………………………………………….. 7
1 Affected Product
Vehicle
1 Associated Document
Manufacturer Communications
TIPS1221 – 2021 December TechTIPS Newsletter
MC-10207177-0001.pdf 2530.602KB
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- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- [Easy to Use--Work out of box] + [FOXWELL 2025 New Version] FOXWELL NT604 Elite scan tool is the 2025 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- [5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
- Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
- Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
- Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
- User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know）. This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
- 2025 FOXWELL Scanner NT716: New Bidirectional Scan Tool – Get active test capabilities for ABS, Airbag, Transmission, and Engine systems, easily perform various tests such as injectors, Cooling Fan, Fuel Pump, etc.The price of $ 200+ enjoys a $ 300-500 code reader service! With the NT716 Scanner Diagnostic Tool, You only need to plug in the device to accurately obtain real -time data information. To understand whether your car's system actuator is normal, prevent danger in advance, and drive with confidence. 👉P.S. The active test function needs to be upgraded before it can be used.
- 4-System Car Scanner for ABS, Airbag, Transmission, and Engine – Easily read error codes and ECU information, view 4-in-1 live data, and save or download data for later reference. The built-in DTC library explains fault codes clearly, and once issues are fixed, you can clear codes and turn off warning lights with just one tap. FOXWELL NT716 Code Scanner empowers you to handle most diagnostics on your own, saving you time and money instead of relying on an elusive mechanic.
- 9 Reset Functions – Unlike other obd2 scanner diagnostic tools in this price range that offer only 5–7 resets, FOXWELL NT716 scan tool supports 9 essential reset functions, including ABS Bleeding, SAS, Oil Light, EPB, BMS, DPF, Throttle Relearn, Injector Coding, and TPMS. You can monitor the running status of various systems of the car by live data flow, identify potential problems, reset system data, and extinguish the flashing oil lamp fault light! ❗Notice:This product does NOT have special functions for car k-ey p-rogramming.
- Full OBD2 Scanner with Plug-and-Play – Enjoy comprehensive OBDii functions, including AutoVIN for automatic vehicle info recognition, one-click I/M Readiness for emissions checks, real-time data, and freeze frame capture… Scanner FOXWELL NT716 makes it easy to prepare for annual inspections, helping you stay road-ready with confidence each year.
- 5.5" HD Touchscreen Tablet Diagnostic Scanner– Get rid of the confusion caused by the 2.8" scanner with multi - button operation; Built -in 4000mAh battery, the new version of the battery life is greatly enhanced; No subscription fee, no additional charges, share reports anytime, one - click free WiFi upgrade; Android 9.0 system, 24+language , support 100+ car brands from 1996 to 2025.
- 🎉【2025 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.🚦📢Kindly note: AL619 only supports 2015 or pre-2015 cars. And services are not universal, please send us your car VIN# to check the compatibility before ordering.📩AutelStoreOnline @ outlook . com📩.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
- 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
- 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
- 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
- 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
SEOCONTENT-START
December 2021 TechTIPS Page 1 of 11 Subaru Service and Technical Support Line Newsletter ©2021 Subaru of America, Inc. All rights reserved. 01 QMR of the Month We are pleased to announce this month’s QMR of the Month Winner: Yeong Tam from Star Subaru in Bayside, NY October’s QMR of the Month outlined the diagnosis and repair of a 2021MY Ascent with a customer concern of the Blind Spot Detection system not working. Once Yeong verified the condition, he began his diagnosis by scanning the vehicle and finding DTC B2301, a rear radar circuit code for the left side. He also noted the left-hand blind spot indicator light on the side view mirror was inoperative, but the right side operated normally. After swapping the indicators left to right to rule out a part failure, Yeong proceeded to diagnose the DTC as per the trouble tree. No other DTCs were stored. He removed the LH door panel and disconnected connector D5 to the outer mirror. Using the split-half technique to track down what appeared to be an open circuit, a continuity check between connector R466 pin 55 and R25 pin 4 confirmed it. Yeong proceeded to remove rear bumper to isolate and repair the wiring as needed. He was able to recreate the open by wiggle-testing the left rear harness where it was chafing against the LH blind spot unit’s mounting bracket. After repairing the wiring, the DTC cleared normally, the warning lamp in the combination meter went out and both the mirror indicators operated normally on his post-repair road test. Yeong’s report which he submitted via TechShare™ included all his test results, related photos and even a movie file documenting his repair. In appreciation for going the extra mile and sharing his experience with us, Yeong will be receiving the following from his Field Service Engineer: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases…………………………..10-11 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 (01) The Winning Team of the 2021NTXAD Tech . Competition!…………………………………………. 3 (05) TPMS Sensor Installation……………………….. 4 (07) Lane Keep Assist Inoperative, Even When . Set To “ON”…………………………………………… 5 (15) 2022 BRZ Auto-Dimming Homelink Mirror . Inoperative……………………………………………. 6 (15) DTC P0116 Setting with Engine Block Heater Use…………………………………………….. 7 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page December 2021 home Continued on the next page December 2021 TechTIPS Page 2 of 11 01 QMR of the Month (CONTINUED) The other Regional winners selected from QMRs submitted during August 2021 were: • Scott Graham from Santa Cruz Subaru in Capitola, CA • Elijah Aubuchon from Huffine’s Subaru in Corinth in Corinth, TX • Marvin Joya from Sheehy Subaru of Fredericksburg in Fredericksburg, VA • Darin Richey from Colonial Subaru in Danbury, CT Any Subaru Technician can participate in the QMR of the Month program. See the February 2013 and January 2016 issues of Tech TIPS for full details. You just might see your name and photo in a future issue of Tech TIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during October 2021 was Yeong Tam, a Technician from Star Subaru in Bayside, NY. Yeong is shown above (left/center) after being presented with his $500.00 Snap-On Gift Card. To Yeong’s right is Star Subaru’s Service Manager Kevin Suh and to his left are Star’s Fixed Operations Director Alex Collao and Subaru Distributors Corporation Field Service Engineer Brian Gray. Congratulations and THANK YOU to our October 2021 QMR of the Month Award recipient! Continued on the next page December 2021 TechTIPS Page 3 of 11 01 The Winning Team of the 2021NTXAD Tech Competition! Judges from SOA Dallas ATC From left to right: Judge Seth McVea, FSTM, Lance Wood, Matthew Winger, competitors; coach, Doug Emery and Judge Michael Wedgeworth, FSTM. Texas Motor Speedway, Fort Worth, TX: A team of student automotive Technicians from the Technology Exploration Career Center East of the Lewisville Independent School District (ISD) took home a first-place finish in the North Texas Auto Dealers’ association (NTXAD) competition on Saturday, December 4 in the infield garage of the Speedway. The contest pitted 20+ teams of high school automotive students in a competition for tool and scholarship money. Subaru of America and two local Subaru retailers, Ewing Subaru of Plano and Five Star Subaru of Grapevine, sponsored teams from Career Center East and Ratteree Career and Development Center of the Irving ISD, respectively. Thanks to the Dallas ATC team of Michael Wedgeworth and Seth McVea for vehicles, scan tools, bugs, judging, technical and logistical support; the Dallas Zone Team of Tim Powers, Dave Adams, Elise Seoles and WingPui Yip for tons (literally tons: a Wilderness Outback on display, shirts and swag, too!) of support and their time. Last but not least a BIG Thank You to Casey Griffin and the Central Region for generous their financial support. Continued on the next page December 2021 TechTIPS Page 4 of 11 01 One-Time Use Parts and other Service Manual Component Symbols When making repairs to any Subaru vehicle, it is critical to review the related service procedures in the applicable Service Manual for the component(s) being removed or replaced. Some of these components may be one-time use, meaning once they have been removed, they CANNOT be reinstalled and MUST be replaced. Always check the applicable Service Manual for any related one time use parts necessary and review those needs with your Parts Department personnel whenever performing repairs. To aid in this process, exploded views of components and locations can be found for each system in the applicable Service Manual – General Description/ Component section on STIS. This should serve as a reference when assessing component removal and repair, along with the removal/installation instructions provided. Component diagrams can be found under any of the major vehicle sections on STIS, (i.e. Engine, Suspension, Driveline/Axle, etc). Below is an example for clarity. Colored boxes have been added here to highlight sample component images as found in the General Description/ Component area(s) of the Service Manual. The colored boxes have been used only as a reference. IMPORTANT: ANY component marked with a black star is one-time use. If removed or pressed off another component, this is considered used. Any component with a black circle is a selectable component and STIS will need be reviewed in order to make the necessary measurements to insure the proper size component is used during reassembly. Here is a quick reference to common symbols found in component diagrams. Continued on the next page December 2021 TechTIPS Page 5 of 11 01 One-Time Use Parts and other Service Manual Component Symbols (CONTINUED) This information can be found under the Help tab at the top of the page of the applicable service manual on STIS. 05 TPMS Sensor Installation It has been brought to SOAs attention there is the possibility of installing newer style TPMS sensors incorrectly. If this happens, the sensor may not function as designed to read the rotational force during driving and wake up/communicate with the TPMS control module. This may result in intermittent DTCs and/or tire pressure values not displaying in the combination meter. When installing new sensors, it is imperative they are installed properly for the TPMS system to operate as intended. Refer to STIS for correct sensor orientation and installation procedures. Shown below is an incorrectly installed sensor for reference. Special thanks to Tom Jones & Brandon Bell at Hadwin-White Subaru for identifying this and correcting a very intermittent customer concern of a TPMS light. Continued on the next page December 2021 TechTIPS Page 6 of 11 07 Lane Keep Assist Inoperative, Even When Set To “ON” If encountering a customer concern of the Lane Keep Assist is inoperative, even when activated, there may be an issue with the wiper circuit. Technicians faced with this concern identified Cancel Codes in the Eyesight System, i.e., 28, 50 & 51. Depending on model/year and vehicle setting status, if these Cancel Codes are found, inspection of the wiper circuit is recommended first. 19MY Ascent 20MY Legacy/ Outback In the case of this, 19MY Ascent, the Automatic Adjustment and Function Check by Driving in the Camera Adjustment Inspection would not complete. The adjustment made no changes while being monitored in the live data. This was caused by an ‘open circuit’ between the Wiper Switch and BIU. The BIU was unable to distinguish between a ‘switch opened’ and ‘open circuit’, therefore communicating ‘Hi’ with the Eyesight system. When this is received by the Eyesight system, it is interpreted as the wipers being active and will not run the Auto Adjustment procedure. To confirm this, Technicians should look at the Eyesight live data PID, Wiper SW (Front). If the PID is found ‘ON’ continuously, without wiper activation, suspect the wiper switch circuit to be open or shorted. For this 19MY Ascent, the circuit was open. Connector B280 at the BIU had a backed-out pin. Once properly seated in the connector, the system returned to normal operation. Continued on the next page December 2021 TechTIPS Page 7 of 11 07 Lane Keep Assist Inoperative, Even When Set To “ON” (CONTINUED) 15 2022 BRZ Auto-Dimming Homelink Mirror Inoperative If a customer presents with a concern of the HomeLink feature being inoperative, the Technician should inspect the mirror harness prior to performing additional diagnostic procedures. When an incorrect harness is installed, the HomeLink icons will not illuminate properly when the corresponding buttons are pressed. Continued on the next page December 2021 TechTIPS Page 8 of 11 15 2022 BRZ Auto-Dimming Homelink Mirror Inoperative (CONTINUED) Some early production kits were packaged with an incorrect harness. To ensure the correct kit was installed the Technician should inspect the production date of the kit. If the kit packaging is marked with June 30, 2021 or earlier, it is not the correct kit for this vehicle. If the kit has already been installed on the vehicle an incorrect harness can be identified by the lack of a blue wire in the connector or by the revision label reading “AAA”. The correct harness has the revision “AAC” and a blue wire visible at the connector. If you find the incorrect part installed, please order the replacement kit P.N. H501SCC000. 15 DTC P0116 Setting with Engine Block Heater Use When encountering a vehicle with DTC P0116, first verify if an engine block heater is installed. If no engine block heater is installed, please follow the applicable service manual on STIS. Continued on the next page December 2021 TechTIPS Page 9 of 11 15 DTC P0116 Setting with Engine Block Heater Use (CONTINUED) If P0116 is set when using an engine block heater, this may be due to ECM logic. On earlier models at engine startup, the ECM monitors the engine coolant temperature against ambient temperature. Later models monitor both coolant temperature sensors against the engine oil temperature. If a predetermined temperature difference between the sensor is observed, P0116 may result. Refer to STIS for the applicable detecting criteria. The ECM is able to detect an engine block heater is in use ONLY IF the heater controls are in ON/AUTO mode. To help avoid this DTC, instruct the customer to have the HVAC in the ON/AUTO position at engine start-up. This will allow the warmed and cold coolant to combine and circulate, allowing the ECM to determine a block heater is in use, thus helping to mitigate the trigger of P0116. In addition, if the blower motor is in the ‘OFF’ position, the coolant will not circulate on startup and the temperature differential may become ‘out of range’ also resulting in a DTC. Refer to TSB 11-201-21 for additional information on ECM reprogramming. Additional reprogramming PAK files for more models will be released in the near future to counteract this DTC. Continued on the next page December 2021 TechTIPS Page 10 of 11 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE 16-132-20R Technical Service Bulletin Diagnostic Information for All… 6-Jan-22 WRJ-21R Subaru Product/Campaign Bulletin Left Front B-Pillar / Inspecti… 5-Jan-22 02-189-22 Technical Service Bulletin Oil Drain Plug / Design Change… 4-Jan-22 15-246-19R Technical Service Bulletin New Immobilizer Registration P… 4-Jan-22 F411SVC010 Accessory Installation Guide 2022MY WRX Rear Seat Cover 4-Jan-22 E231SSJ020 Accessory Installation Guide 2022MY Forester – Hood Protect… 3-Jan-22 15-234-18R Technical Service Bulletin 2019 Audio/Navigation & Power … 3-Jan-22 15-272-20R Technical Service Bulletin 2021 Audio/Navigation & Power … 3-Jan-22 15-249-19R Technical Service Bulletin 2020 Audio/Navigation & Power … 3-Jan-22 E7210VC200 Accessory Installation Guide 2022MY WRX – Trunk Spoiler 2-Jan-22 J101SVC100 Accessory Installation Guide 2022MY WRX – Mud Flaps 2-Jan-22 F411SVC000 Accessory Installation Guide 2022MY WRX – Seat Cover – Rear… 2-Jan-22 SOA567R300 Accessory Installation Guide 2022MY WRX – Pet Rear Door Pro… 2-Jan-22 SG970VA000 Accessory Installation Guide 2022MY WRX – STI Cherry Red Mi… 2-Jan-22 SG920VA040 Accessory Installation Guide 2022MY WRX – STI Lateral Link … 2-Jan-22 SG930VA000 Accessory Installation Guide 2022MY WRX – STI Brembo Brake … 2-Jan-22 L101SAN000 Accessory Installation Guide PORT INSTALLATION: 202-2022MY … 2-Jan-22 SG950VA030 Accessory Installation Guide 2022MY WRX – STI Flexible Draw… 2-Jan-22 SG950VA020 Accessory Installation Guide STI Flexible Draw Stiffener Re… 2-Jan-22 SG920VA010 Accessory Installation Guide 2022MY WRX – STI Flexible Draw… 2-Jan-22 C1010CC000 Accessory Installation Guide PORT INSTALLATION: 2022MY BRZ … 2-Jan-22 SG920VA000 Accessory Installation Guide 2022MY WRX – STI Flexible Draw… 2-Jan-22 H4510SJ000 Accessory Installation Guide PORT INSTALLATION: 2022MY Fore… 2-Jan-22 F551SSJ200 Accessory Installation Guide PORT INSTALLATION: 2022MY Fore… 2-Jan-22 15-283-21 Technical Service Bulletin 2022 Audio/Navigation & Power … 2-Jan-22 TIPS_SE_Dec2021 TechTIPS NewsLetter Transfer Clutch System Diagnos… 31-Dec-21 SOA567B051 Accessory Installation Guide Thule Bike Carrier – Hitch Mou… 31-Dec-21 15-251-19R Technical Service Bulletin DTC B2A16 29-Dec-21 15-289-21 Technical Service Bulletin Subaru STARLINK® Owner’s Manua… 28-Dec-21 12-232-21 Technical Service Bulletin Trailer Hitch Fascia Panel Tem… 28-Dec-21 E515SSJ200 Accessory Installation Guide 2022MY Forester Wilderness Edi… 28-Dec-21 SOA567B041 Accessory Installation Guide Thule Bike Carrier – Hitch Mou… 21-Dec-21 SG990VA010 Accessory Installation Guide 2015-2021MY WRX and WRX STI Tr… 21-Dec-21 05-88-21 Technical Service Bulletin Front Stabilizer Bushing- Desi… 21-Dec-21 15-240-19R Technical Service Bulletin New Harman Audio Amplifiers 15-Dec-21 WRG-21R Subaru Product/Campaign Bulletin Fuel Pump Impeller Failure 9-Dec-21 All revised publications are highlighted in yellow. Continued on the next page December 2021 TechTIPS Page 11 of 11 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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