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NHTSA ID Number: 10216988
Manufacturer Communication Number: Subaru TechTips
Summary
TechShare QMR of the Month
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE………………………………………………………….PAGE
(00) STIS New Releases………………………………… 8
(01) QMR of the Month………………………………..1-2
(01) QMR of the Month Award
Presentations………………………………………… 2
Tech Tips Greatest Tips
(08) 2015MY Legacy and Outback: Journey time .
Alert on Combination Meter
Telltale Display………………………………………. 3
(02) Diagnosing P0128 on Thermo Control Valve .
Equipped Vehicles………………………………..3-4
(03) Transmission Oil Residue,
New Vehicles……………………………………….5-6
(15) Keyless Access Output Volume……………….. 7
(15) Service Provider Software Information, .
Infotainment Portal………………………………… 8
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS0622 – June 2022 TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10216988
MC-10216988-0001.pdf 6767.975KB
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
June 2022 TechTIPS Page 1 of 10 Subaru Service and Technical Support Line Newsletter ©2022 Subaru of America, Inc. All rights reserved. 01 TechShare QMR of the Month We are pleased to announce this month’s TechShare QMR of the Month Winner: Pete Silan from Farrish Subaru in Fairfax,VA Pete created a high quality QMR using TechShare reporting the driver side main switch will not operate the passenger side window. In addition, the passenger side window switch only lowers the window. Pete’s report included detailed diagnostic steps, high-quality photos, and videos. Please refer to the following link to review the TechShare QMR in detail. https://subarutechshare.com/qmrs/TS-196154 In appreciation for going the extra mile and sharing his experience with us, Pete will be receiving the following from his Field Service Engineer: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases………………………………… 8 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 Tech Tips Greatest Tips (08) 2015MY Legacy and Outback: Journey time . Alert on Combination Meter Telltale Display………………………………………. 3 (02) Diagnosing P0128 on Thermo Control Valve . Equipped Vehicles………………………………..3-4 (03) Transmission Oil Residue, New Vehicles……………………………………….5-6 (15) Keyless Access Output Volume……………….. 7 (15) Service Provider Software Information, . Infotainment Portal………………………………… 8 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page June 2022 Continued on the next page June 2022 TechTIPS Page 2 of 10 01 QMR of the Month (CONTINUED) The other regional winners selected from TechShare QMRs submitted during April 2022 were: • Darren Beck from Ganley Subaru of Wickliffe • Brian Hillock from Cascade Subaru – Wenatchee • Russell Witt from Profile Subaru • Marco Yanes-Pena from Bill Kolb Jr. Subaru Any Subaru Technician can participate in the TechShare QMR of the Month program. See the February 2013 and January 2016 issues of TechTIPS for full details. You just might see your name and photo in a future issue of TechTIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during April 2022 was Pete Silan, Shop Foreman and Senior Master Technician at Farrish Subaru, Fairfax, VA. Pictured from left to right is Farrish Subaru’s Dealer Principal Kevin Farrish, Subaru of America Inc. Field Service Engineer Dan Rockholt, Farrish Subaru’s Service Manager Gary Mellett, Farrish Subaru’s Shop Foreman/Senior Master Technician Pete Silan after being presented with his $500.00 Snap-On Gift Card, Farrish Subaru’s Operations Director Daniel Farley, Farrish Subaru’s General Manager Fawad Osmani, Subaru of America Inc. District Sales Manager Andrew Raszewski and District Parts/Service Manager Cory Hiken. Congratulations and THANK YOU to our April 2022 QMR of the Month Award recipient! Continued on the next page June 2022 TechTIPS Page 3 of 10 This series features TechTIPS articles frequently referred to by Techline. This month’s feature is from September 2015. 2015MY LEGACY AND OUTBACK: JOURNEY TIME ALERT ON COMBINATION METER 08 TELLTALE DISPLAY An added feature of the Combination Meter is an alert message (accompanied by a single “beep” sound) which will be displayed in the Telltale section above the odometer after 2 hours of driving have elapsed from ignition ON. The “beep” is the same sound heard when the low fuel lamp is first illuminated. This message is provided simply as a notification to make the driver aware they have been driving for 2 hours and it may be a good time to consider taking a break, checking fuel level, etc. Like other alerts shown on the Telltale display, it cannot be turned off or adjusted. This feature has been included on Subaru vehicles for several years, but unless the vehicle is driven for approximately 2 hours or more, many customers may have never experienced it. Until the Owner’s Manual is revised, information will be limited regarding this message. 02 Diagnosing P0128 on Thermo Control Valve Equipped Vehicles Forester 2019MY – current Crosstrek Sport 2.5L – All Legacy/Outback 2.5L 2020MY – current When diagnosing a DTC P0128 on a vehicle equipped with a Thermo Control Valve (TCV), Technicians may want to look somewhere unexpected: the CVT transmission fluid level. It was recently discovered that if the CVT fluid is mistakenly overfilled, it can cause the coolant temperature to rise abruptly. This will be outside of the normal logic seen by the ECM during engine warm up. This causes the TCV to switch to Rapid Cooling mode. In turn the ECM will interpret this as the engine not cooling/warming correctly, eventually leading to a P0128 DTC. The current Trouble Tree for P0128 does not mention a CVT fluid check. Be sure to refer to the applicable service manual to check that CVT fluid level!! Continued on the next page June 2022 TechTIPS Page 4 of 10 02 Diagnosing P0128 on Thermo Control Valve Equipped Vehicles (CONTINUED) To check for this concern, inspect the FFD data for P0128. Check to see if the “Coolant Valve Circulation” PID is on RAPID. Also, look for the “Coolant Temperature 1” PID to be reading around 120° F. If you find both of those conditions in the FFD, check the CVT fluid to see if it is overfilled. If you do not find both in the FFD, continue with the normal P0128 Trouble Tree. A special note; when following the Trouble Tree for P0128 on a 19-21MY Thermo Control Valve equipped vehicle, it may lead to replacement of the thermostat. This is incorrect. Vehicles with a TCV should not be equipped with a traditional coolant thermostat. The TCV takes on the job of a thermostat. Please review the updated Trouble Tree below. The Service Manual has been updated for 2022MY and up and has the correct information. Continued on the next page June 2022 TechTIPS Page 5 of 10 03 Transmission Oil Residue, New Vehicles During inspection of a new vehicle equipped with a manual or CVT transmission, there may be oil residue found in the following areas. • The CV shaft, bottom of the transmission or on the drain plug • The propeller shaft and the thermal barrier. This is due to a small amount of oil spillage during the assembly process. If this symptom is found it is recommended to: 1) Clean the area so it is free of any residue. 2) Drive the vehicle for several miles (recommendation: 10 miles). 3) Re-check whether oil residue is duplicated. If no new oil is found, no action is needed. Note: If further action is needed, refer to Tech TIPS 3/21 for Leak Trace Powder Revisited. Fig.1 Junction of Transmission and CV drive shaft Continued on the next page June 2022 TechTIPS Page 6 of 10 03 Transmission Oil Residue, New Vehicles (CONTINUED) Fig.2 Transmission oil drain plug Fig.3 Junction of Transmission extension part and Propeller shaft. Thermal barrier cover under the extension section. Continued on the next page June 2022 TechTIPS Page 7 of 10 15 Keyless Access Output Volume Vehicles equipped with Keyless Access have two BIU settings that can be adjusted at customer request for Keyless Buzzer sound. These settings can be accessed through BIU customization in SSM4. The following example is from a MY20 Outback Touring with push button start. The first setting will turn off the audible noise made when the lock and unlock buttons are pressed on the key fob. This setting is called Buzzer sounding setting. When switched to OFF, there will be no audible noise emitted when locking or unlocking the car. This setting can be changed at any time. The next setting, Keyless Buzzer Volume, will adjust the volume of the Keyless entry chirp. The default setting is 5. Lowering the number value will make the vehicle quieter as the lock/unlock buttons are pushed. The volume can be made slightly louder by raising the volume to 7. It is recommended that this setting be changed only at customer request. Continued on the next page June 2022 TechTIPS Page 8 of 10 15 Service Provider Software Information, Infotainment Portal With the anticipated release of the enhanced Infotainment Portal Questionnaire, pilot groups provided feedback on a question about the Carrier Version number; mainly what it is and what is it for. The Carrier Version number allows a phone carrier to control which versions of applications are allowed to ‘run’ on the phone. This is different from the Operating System Version number. This information can be beneficial in helping Technicians understand how two seemingly similar phones are different. Techline has been working with colleagues at Harman and United Radio to assist retailer Technicians in identifying when a customer concern is related to operating software, rather than hardware failure. Therefore, the Carrier Version number is a valuable piece of information to collect. This information can be found in both Apple and Android phones. For Apple phones: Navigate to Settings > General > About. Locate “Carrier,” this is the carrier version information. For Android phones: Navigate to Settings > About phone > Software information. Locate “Service provider software version.” This information can be useful in making sure that the phone being tested is as identical a match as possible to the customers’ phone. As always, being able to test with the customers’ actual equipment is recommended. Continued on the next page June 2022 TechTIPS Page 9 of 10 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE 15-283-21R Technical Service Bulletin 2022 Audio/Navigation & Power … 13-Jul-22 01-185-22 Technical Service Bulletin Lifting Requirements & Procedu… 13-Jul-22 WRK-21R Subaru Product/Campaign Bulletin CVT Chain Guide Breakage 13-Jul-22 16-132-20R Technical Service Bulletin Diagnostic Information for All… 12-Jul-22 S1165BE Other/Miscellaneous 2023MY Solterra Registration M… 11-Jul-22 15-298-22 Technical Service Bulletin Repair Process for Vehicles Wh… 11-Jul-22 TECH_SRVY_22 Other/Miscellaneous 2022 Subaru Technician Survey 11-Jul-22 02-131-12R Technical Service Bulletin Oil Seepage Diagnosis and Repa… 11-Jul-22 02-136-12R Technical Service Bulletin Oil Seepage Diagnosis and Repa… 11-Jul-22 PT97442231 Accessory Installation Guide PORT INSTALLATION: 2023MY Solt… 8-Jul-22 16-139-22 Technical Service Bulletin CVT Assembly (WRK-21) Warranty… 8-Jul-22 15-294-22 Technical Service Bulletin Original Equipment Key Fob Una… 8-Jul-22 09-91-22 Technical Service Bulletin Engine Not Cranking/Starting 8-Jul-22 SOA3881320 Accessory Installation Guide OIL CAP 5W-30 8-Jul-22 SOA3881310 Accessory Installation Guide OIL CAP 0W-20 8-Jul-22 SOA3881300 Accessory Installation Guide SUBARU BATTERY TIE DOWN 8-Jul-22 SS_OTA_Navi_3.1 Owner Manual Over the Air Software Updates … 6-Jul-22 SS_OTA_Mid_3.1 Owner Manual Over the Air Software Updates 6-Jul-22 SS_OTA_Navi_3.0 Owner Manual Over the Air Software Updates … 6-Jul-22 WRC-22 Subaru Product/Campaign Bulletin Safety Recall – Engine Harness… 6-Jul-22 WRC-20R Subaru Product/Campaign Bulletin Rear Seat Belt Webbing Locking 6-Jul-22 WUV-07R Subaru Product/Campaign Bulletin CVT Chain Slip 5-Jul-22 05-88-21R Technical Service Bulletin Front Stabilizer Bushing- Desi… 5-Jul-22 All revised publications are highlighted in yellow. Continued on the next page June 2022 TechTIPS Page 10 of 10 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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