WRJ-22 Seat Belt Assembly Malfunction – 2009-2013 Subaru Forester

November 10, 2022 NHTSA CAMPAIGN NUMBER: 22V838000

Seat Belt Assembly Malfunction

The seat belt assembly may not properly restrain an occupant during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V838

Manufacturer Subaru of America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 16

 

Summary

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles. The front seat belt assembly force-limiter may not operate correctly in the event of a crash.

 

Remedy

Dealers will inspect and replace the seat belt assembly, if necessary, free of charge. Owner notification letters are expected to be mailed December 9, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for this recall is WRJ-22.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Subaru has a Recall

 


NUMBER: WRJ-22
DATE: 11/11/22
REVISED: 12/09/22
NHTSA ID: 22V-838

APPLICABILITY: 2009-2013 MY Forester
SUBJECT: Defective Left Front Seat Belt installed as a replacement part

 

Subaru of Amer ca, Inc. (Subaru) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

DESCRIPTION OF THE DEFECT AND SAFETY RISK

A left front seat belt assembly, installed in vehicles as a replacement part, may have been assembled with a force limiter torsion bar that was not manufactured to specification. In the event of a crash, the seat belt assembly may not function as intended, increasing the risk of injury.

 

REMEDY

For all potentially affected vehicles, Subaru retailers will inspect the identification number of the left front seat belt and replace it with a new one, if necessary, at no cost to the customer.

 

AFFECTED VEHICLES

A total of 16 U.S. Forester vehicles will be included in this recall, as listed below:

Model Year Carline Production Date Range
2009-2013 Forester January 10, 2008 – November 14, 2012

 

Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This information is now available.

 

RETAILER RESPONSIBILITY

Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.

 

Any vehicles listed in any recall/campaign that are in retailer stock must be:

  • Immediately identified
  • Tagged or otherwise marked to prevent their delivery or use prior to repair
  • Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin

 

Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.

 

OWNER NOTIFICATION

Subaru is in the process of obtaining current vehicle registration data and will notify affected vehicle owners by first class mail within 60 days. Retailers will be advised when the notification is scheduled.

 

PART INFORMATION:

The torsion bar portion of the force limiter mechanism may have a distorted shape due to foreign matter inside the metal mold during production. The production equipment and inspection process has been redelvolped to rectify the seat belt production.

 

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

Part Description Part Number
BELT ASSY F OUT ULH (LEFTI 64621SC010AP

 

SERVICE PROCEDURE OVERVIEW FLOWCHART:

 

SERVICE PROCEDURE/ INFORMATION:

REMINDER: Customer satisfaction and retention starts with performing quality repairs.

STEP 1: Locate the large tag located on the left front seat belt. Read the 6-digit identification number labeled “ID.NO.” If the number found is 373736, the seat belt MUST be replaced. A non-affected identification number (001994) is shown in the example image below.

 

Is identification number 373736 found printed on the tag?

YES – Proceed to STEP 2. 

NO – The seatbelt is not affected. The procedure is finished.

 

STEP 2: The service procedures for the left front seat belt replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed.

The Service Manual procedures contain information critical to perfonning an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

Refer to STIS: Airbag System & Seat Belt System> SEAT BELT SYSTEM> Front Seat Belt

IMPORTANT: ALL affected seat belts must be returned to the Parts Collection Center (PCC). Please collect and Hazmat ship with tracking to:

Parts Collection Center
3701 David Howarth Dr
Suite B
Lafayette, IN 47909

 


URGENT IMPORTANT SAFETY RECALL

This notice applies to the VIN identified in the address section printed below

 

Subaru Safety Recall WRJ-22
NHTSA ID 22V-838
December 2022

 

Dear Subaru Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2009-2013 model year Forester vehicles.

You received this notice because our records indicate that you currently own one of these vehicles.

 

DESCRIPTION OF THE DEFECT AND SAFETY RISK

Our records indicate that the left front seat belt assembly in your vehicle, installed as a replacement part, may have been assembled with a force limiter torsion bar that was not manufactured to specification. In the event of a crash, the seat belt assembly may not function as intended, increasing the risk of injury.

 

WHAT SUBARU WILL DO

Subaru will inspect the identification number on the left front seat belt assembly in your vehicle and replace the seat belt with a new one, if necessary, at no cost to you.

 

WHAT YOU SHOULD DO

Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.

 

HOW LONG WILL THE REPAIR TAKE?

The time to inspect and replace the seat belt assembly, if necessary, is less than 40 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling.

 

OWNER INFORMATION

Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

If you have moved or sold your vehicle, please go to https://www.subaru.com/support/ customer-support.html to send us your information.

 

IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR

If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.

Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.

Subaru of America, Inc.
Customer Advocacy Department, Attention: WRJ-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877

 

Please send original receipts only and retain a photocopy for your records.  Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.

 

IF YOU NEED FURTHER ASSISTANCE:

To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’

If you need additional assistance, please contact us directly:

  • By e-mail: Go to www.subaru.com and select “Customer Support”
  • By telephone: 1-844-373-6614
    Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
  • By U.S. Postal mail: Write us at Subaru of America, Inc.
    Attn: Customer Advocacy Department
    P.O. Box 9103, Camden, NJ 08101-9877

To subscribe to the NHTSA Recall Notification email System, please go to: https://wwwodi.nhtsa.dot.gov/nhtsa/subscriptions.

Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.

You may also contact the Administrator, National Highway Traffic Safety Administration

(NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.

Your continued satisfaction with your Subaru is important to us.  Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation.  We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.

Sincerely,

Subaru of America, Inc.

A subsidiary of SUBARU CORPORATION

 


Chronology :

September 14, 2022 – Subaru received information from the part supplier indicating a potential seat belt defect.

September – October, 2022 – Subaru worked with the part supplier to trace the affected parts based on the lot number information. Subaru identified specific shipments of potentially affected parts that had been shipped to the U.S. market. 11 potentially affected parts were identified as having been shipped to Subaru dealers.

Subaru further traced these potentially affected parts to 16 possible VINs.

November 3, 2022 – Subaru decided to conduct a voluntary safety recall.

Subaru is not aware of any complaints or injuries resulting from this condition.

 


5 Affected Products

Vehicle

MAKE MODEL YEAR
SUBARU FORESTER 2009-2013

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-22V838-5648.PDF 214.042KB

RCLRPT-22V838-5648

 


Remedy Instructions and TSB

RCRIT-22V838-0140.pdf 1313.481KB

RCRIT-22V838-0140

 


Recall Acknowledgement

RCAK-22V838-2594.pdf 738.521KB

RCAK-22V838-2594

 


Subaru – WRJ22 Subarunet Announcement – November 2022

RCMN-22V838-6001.pdf 177KB

RCMN-22V838-6001

 


Subaru – Subarunet Announcement – November 2022

RCMN-22V838-3208.pdf 164.366KB

RCMN-22V838-3208

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V838-2587.pdf 210.004KB

RCONL-22V838-2587

 


Remedy Instructions and TSB

RCRIT-22V838-7227.pdf 2498.578KB

RCRIT-22V838-7227

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V838&docType=RCL

 


NHTSA ID Number: 10228782

Manufacturer Communication Number: WRJ-22R

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

NUMBER: WRJ-22
DATE: 11/11/22
REVISED: 12/09/22
NHTSA ID: 22V-838

https://www.nhtsa.gov/recalls?nhtsaId=10228782

MC-10228782-0001.pdf 2498.578KB

MC-10228782-0001

 


NHTSA ID Number: 10226849

Manufacturer Communication Number: WRJ-22

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

NUMBER: WRJ-22
DATE: 11/11/22
NHTSA ID: TBA

https://www.nhtsa.gov/recalls?nhtsaId=10226849

MC-10226849-0001.pdf 2375.615KB

MC-10226849-0001

 


NHTSA ID Number: 10226878

Manufacturer Communication Number: Subarunet Announ

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

Date: November 29, 2022
UPDATE Safety Recall: WRJ-22 Forester left front seat belt installed as a replacement part

https://www.nhtsa.gov/recalls?nhtsaId=10226878

MC-10226878-0001.pdf 164.366KB

MC-10226878-0001

 


NHTSA ID Number: 10226846

Manufacturer Communication Number: Subarunet Announ

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

Date: November 11, 2022
New Safety Recall: WRJ-22 Forester left front seat belt installed as a replacement part

https://www.nhtsa.gov/recalls?nhtsaId=10226846

MC-10226846-0001.pdf 182.104KB

MC-10226846-0001

 


 

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  • 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. when the traction light is constantly on,the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
  • 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. it also monitors your oil level and oil life status, ensuring optimal vehicle health.
  • 【Your Car's Personal Battery Guru】The Innova 6100P scanner is perfect for assessing the performance of the battery or alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
  • 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
Bestseller No. 9
ANCEL OBD2 Scanner FX2000 Car Diagnostic Tool, ABS SRS Transmission Airbag Car Scanner, Check Engine Code Reader, Vehicle Scan Tool for All Vehicle
  • 🔧【PLUG AND PLAY - EASY TO USE】 : It only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data to find out what the fault codes mean, how serious the fault is and what options there are to fix it before you go to the repair shop.
  • 🚗【FULL OBD-LEVEL DIAGNOSTICS】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
  • 🚙【TRANSMISSION FAULT DIAGNOSTIC】: When noises start to come from the transmission, your car might have transmission problems. This transmission scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: It is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This diagnostic tool also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
  • 🚌【ABS OBD2 SCANNER】:The FX2000 can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. It can verify the operating conditions of the ABS through a series of bi-directional tests and turn off the warning light. By retrieving the ABS code data, it can check the various brake components and accurately diagnose problems.
SaleBestseller No. 10
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.

Last update on 2023-12-03 / Affiliate links / Images from Amazon Product Advertising API

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