WRJ-22 Seat Belt Assembly Malfunction – 2009-2013 Subaru Forester

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November 10, 2022 NHTSA CAMPAIGN NUMBER: 22V838000

Seat Belt Assembly Malfunction

The seat belt assembly may not properly restrain an occupant during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V838

Manufacturer SubarueBay of America, Inc.

Components SEAT BELTS

Potential Number of Units Affected 16

 

Summary

SubarueBay of America, Inc. (SubarueBay) is recalling certain 2009-2013 Forester vehicles. The front seat belt assembly force-limiter may not operate correctly in the event of a crash.

 

Remedy

Dealers will inspect and replace the seat belt assembly, if necessary, free of charge. Owner notification letters are expected to be mailed December 9, 2022. Owners may contact SubarueBay customer service at 1-844-373-6614. SubarueBay’s number for this recall is WRJ-22.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Subaru has a Recall

 


NUMBER: WRJ-22
DATE: 11/11/22
REVISED: 12/09/22
NHTSA ID: 22V-838

APPLICABILITY:2009-2013 MY Forester
SUBJECT:Defective Left Front Seat Belt installed as a replacement part

 

SubarueBay of Amer ca, Inc. (SubarueBay) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

DESCRIPTION OF THE DEFECT AND SAFETY RISK

A left front seat belt assembly, installed in vehicles as a replacement part, may have been assembled with a force limiter torsion bar that was not manufactured to specification. In the event of a crash, the seat belt assembly may not function as intended, increasing the risk of injury.

 

REMEDY

For all potentially affected vehicles, SubarueBay retailers will inspect the identification number of the left front seat belt and replace it with a new one, if necessary, at no cost to the customer.

 

AFFECTED VEHICLES

A total of 16 U.S. Forester vehicles will be included in this recall, as listed below:

Model YearCarlineProduction Date Range
2009-2013ForesterJanuary 10, 2008 – November 14, 2012

 

Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This information is now available.

 

RETAILER RESPONSIBILITY

Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized SubarueBay Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the SubarueBay Dealer Agreement.

 

Any vehicles listed in any recall/campaign that are in retailer stock must be:

  • Immediately identified
  • Tagged or otherwise marked to prevent their delivery or use prior to repair
  • Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin

 

Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.

 

OWNER NOTIFICATION

SubarueBay is in the process of obtaining current vehicle registration data and will notify affected vehicle owners by first class mail within 60 days. Retailers will be advised when the notification is scheduled.

 

PART INFORMATION:

The torsion bar portion of the force limiter mechanism may have a distorted shape due to foreign matter inside the metal mold during production. The production equipment and inspection process has been redelvolped to rectify the seat belt production.

 

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

Part DescriptionPart Number
BELT ASSY F OUT ULH (LEFTI64621SC010AP

 

SERVICE PROCEDURE OVERVIEW FLOWCHART:

 

SERVICE PROCEDURE/ INFORMATION:

REMINDER: Customer satisfaction and retention starts with performing quality repairs.

STEP 1: Locate the large tag located on the left front seat belt. Read the 6-digit identification number labeled “ID.NO.” If the number found is 373736, the seat belt MUST be replaced. A non-affected identification number (001994) is shown in the example image below.

 

Is identification number 373736 found printed on the tag?

YES – Proceed to STEP 2. 

NO – The seatbelt is not affected. The procedure is finished.

 

STEP 2: The service procedures for the left front seat belt replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed.

The Service Manual procedures contain information critical to perfonning an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

Refer to STIS: Airbag System & Seat Belt System> SEAT BELT SYSTEM> Front Seat Belt

IMPORTANT: ALL affected seat belts must be returned to the Parts Collection Center (PCC). Please collect and Hazmat ship with tracking to:

Parts Collection Center
3701 David Howarth Dr
Suite B
Lafayette, IN 47909

 


URGENT IMPORTANT SAFETY RECALL

This notice applies to the VIN identified in the address section printed below

 

SubarueBay Safety Recall WRJ-22
NHTSA ID 22V-838
December 2022

 

Dear SubarueBay Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

SUBARUeBay OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2009-2013 model year Forester vehicles.

You received this notice because our records indicate that you currently own one of these vehicles.

 

DESCRIPTION OF THE DEFECT AND SAFETY RISK

Our records indicate that the left front seat belt assembly in your vehicle, installed as a replacement part, may have been assembled with a force limiter torsion bar that was not manufactured to specification. In the event of a crash, the seat belt assembly may not function as intended, increasing the risk of injury.

 

WHAT SUBARUeBay WILL DO

SubarueBay will inspect the identification number on the left front seat belt assembly in your vehicle and replace the seat belt with a new one, if necessary, at no cost to you.

 

WHAT YOU SHOULD DO

Please contact your SubarueBay retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.

 

HOW LONG WILL THE REPAIR TAKE?

The time to inspect and replace the seat belt assembly, if necessary, is less than 40 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your SubarueBay retailer flexibility in scheduling.

 

OWNER INFORMATION

Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

If you have moved or sold your vehicle, please go to https://www.subaru.com/support/ customer-support.html to send us your information.

 

IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR

If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized SubarueBay retailer in your area would charge for the same repair.

Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.

SubarueBay of America, Inc.
Customer Advocacy Department, Attention: WRJ-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877

 

Please send original receipts only and retain a photocopy for your records.  Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.

 

IF YOU NEED FURTHER ASSISTANCE:

To locate the nearest SubarueBay retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’

If you need additional assistance, please contact us directly:

  • By e-mail: Go to www.subaru.com and select “Customer Support”
  • By telephone: 1-844-373-6614

    Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
  • By U.S. Postal mail: Write us at SubarueBay of America, Inc.

    Attn: Customer Advocacy Department

    P.O. Box 9103, Camden, NJ 08101-9877

To subscribe to the NHTSA Recall Notification email System, please go to: https://wwwodi.nhtsa.dot.gov/nhtsa/subscriptions.

Please contact us immediately if the SubarueBay retailer fails or is unable to make the necessary repairs free of charge.

You may also contact the Administrator, National Highway Traffic Safety Administration

(NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the SubarueBay retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.

Your continued satisfaction with your SubarueBay is important to us.  Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation.  We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.

Sincerely,

SubarueBay of America, Inc.

A subsidiary of SUBARUeBay CORPORATION

 


Chronology :

September 14, 2022 – SubarueBay received information from the part supplier indicating a potential seat belt defect.

September – October, 2022 – SubarueBay worked with the part supplier to trace the affected parts based on the lot number information. SubarueBay identified specific shipments of potentially affected parts that had been shipped to the U.S. market. 11 potentially affected parts were identified as having been shipped to SubarueBay dealers.

SubarueBay further traced these potentially affected parts to 16 possible VINs.

November 3, 2022 – SubarueBay decided to conduct a voluntary safety recall.

SubarueBay is not aware of any complaints or injuries resulting from this condition.

 


5 Affected Products

Vehicle

MAKEMODELYEAR
SUBARUeBayFORESTER2009-2013

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-22V838-5648.PDF 214.042KB

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Remedy Instructions and TSB

RCRIT-22V838-0140.pdf 1313.481KB

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Recall Acknowledgement

RCAK-22V838-2594.pdf 738.521KB

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SubarueBay – WRJ22 Subarunet Announcement – November 2022

RCMN-22V838-6001.pdf 177KB

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SubarueBay – Subarunet Announcement – November 2022

RCMN-22V838-3208.pdf 164.366KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V838-2587.pdf 210.004KB

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Remedy Instructions and TSB

RCRIT-22V838-7227.pdf 2498.578KB

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Latest Recalls Documents

 


NHTSA ID Number: 10228782

Manufacturer Communication Number: WRJ-22R

Summary

SubarueBay of America, Inc. (SubarueBay) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

NUMBER: WRJ-22
DATE: 11/11/22
REVISED: 12/09/22
NHTSA ID: 22V-838

MC-10228782-0001.pdf 2498.578KB

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NHTSA ID Number: 10226849

Manufacturer Communication Number: WRJ-22

Summary

SubarueBay of America, Inc. (SubarueBay) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

NUMBER: WRJ-22
DATE: 11/11/22
NHTSA ID: TBA

MC-10226849-0001.pdf 2375.615KB

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NHTSA ID Number: 10226878

Manufacturer Communication Number: Subarunet Announ

Summary

SubarueBay of America, Inc. (SubarueBay) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

Date: November 29, 2022
UPDATE Safety Recall: WRJ-22 Forester left front seat belt installed as a replacement part

MC-10226878-0001.pdf 164.366KB

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NHTSA ID Number: 10226846

Manufacturer Communication Number: Subarunet Announ

Summary

SubarueBay of America, Inc. (SubarueBay) is initiating a new safety recall for certain 2009-2013 model year Forester vehicles, in which a defective left front seat belt may have been installed as a replacement part.

 

1 Associated Document

Manufacturer Communications

Date: November 11, 2022
New Safety Recall: WRJ-22 Forester left front seat belt installed as a replacement part

MC-10226846-0001.pdf 182.104KB

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  • 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics
SaleBestseller No. 9
XTOOL D5S OBD2 Scanner - 2025 Code Reader for Cars & Trucks with 15 Reset Functions, Crank Sensor Relearn, FCA AutoAuth, CAN FD for GM, Engine ABS SRS Transmission Car Diagnostic Tool
  • Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
  • 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
  • One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
  • Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
  • Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
Bestseller No. 10
2025 FOXWELL NT614 Elite OBD2 Scanner with 5 Resets ABS Bleeding/SAS Calibration/Oil/EPB/Throttle, Upgrade of NT604 Code Reader Scan Tools, ABS SRS Engine Transmission Battery Test Car Scanner
  • 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
  • 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
  • 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
  • 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
  • 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.

 


Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API


 

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