Reprogramming File Availability for Optimization of Gen 4 Denso CP1.5 Infotainment Systems – 2023 Subaru Outback/Legacy

NHTSA ID Number: 10228798

Manufacturer Communication Number: 15-305-22R

Summary

The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

 


INTRODUCTION:

The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1.5 Audio and Navigation head units utilized in the models listed above. As in previous models, the procedure will involve either downloading the software update files from Subarunet or using those sent directly from Nuspire to the SDS Notebook and transferring them onto a USB flash drive for head unit installation.

It is VERY IMPORTANT to read and understand this information completely before proceeding.

CAUTION: VEHICLE SERVICE PERFORMED BY UNTRAINED PERSONAL COULD RESULT IN THE EQUIPMENT DAMAGE OR EVEN SERIOUS INJURY.

Service Bulletin is intended for use by trained technicians ONLY. It informs technicians of conditions, which may occur in some vehicles or provides information, which could assist with proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely.

A timeline chart along with a complete list of all the conditions addressed and enhancements included in this and previous Denso software updates are provided in “Appendix D” and “Appendix E” located at the end of this bulletin.

IMPORTANT NOTE: The update contains 1 folder and 1 file. When performing an update, the USB must contain the matching number of folders and files and all files must be replaced.

ALWAYS use the latest files together as a set.

NEVER reuse or combine files from a prior update with a newer version.

 

Materials Required:

An empty, USB 2.0 or 3.0 storage device (flash drive) will be needed to perform the update procedure. The device should be dedicated to storing and transferring these updating files only. It must be a minimum of 64GB or more in size and contain a NTFS file format before downloading the update files onto it. Be sure to locate and re-format any existing USB drives used for updating audio units. They must be fully cleared before adding these new update files to them.

IMPORTANT NOTES:

  • NEVER change the update file names after downloading them.
  • NEVER save any other files on the same flash drive.

There are various types of USB flash drive available from many suppliers. If the head unit does NOT recognize the USB drive during the reprogramming process due to Controller IC type of USB drive or Compatibility with the head unit, confirm the flash drive format is NTFS. The flash drive must be formatted for NTFS. If a recognition problem persists, use a USB flash drive from another manufacturer.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU LEGACY 2023
SUBARU OUTBACK 2023

 


1 Associated Document

Manufacturer Communications

NUMBER: 15-305-22R
DATE: 11/15/22
REVISED: 12/30/22

https://www.nhtsa.gov/recalls?nhtsaId=10228798

MC-10228798-0001.pdf 7752.559KB

MC-10228798-0001

 


 

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Last update on 2023-03-08 / Affiliate links / Images from Amazon Product Advertising API

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