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NHTSA ID Number: 10233050
Manufacturer Communication Number: TechTIPS
Summary
Subaru Service and Technical Support Line Newsletter
ARTICLES CONTAINED IN THIS ISSUE
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT”
CODE ARTICLE – PAGE
(01) QMR of the Month – 01
(01) Don’t Forget to Check the Basics When Diagnosing Driveability Complaints – 02
(01) Troubleshooting Guides on STIS a Reminder – 02
(01) BUI Replacement and Keys – 03
(05) Tire Pressures “Check That Spare” – 02
(06) Brake Override System Operation and Hesitation Complaints – 04
(07) 2014 Forester Seat Heater Operation and Switch Functions – 03
(07) Headlight Adjustment Reminders – 04
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS1113 – 2013 November TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10233050
MC-10233050-9999.pdf 898.861KB
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
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- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 2024 Top Choice for ABS Bleeder Scan Tool - Is the brake pedal always slowly sinking down or becoming loose? This ABS brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with ABS auto bleed. By following the instruction step by step, even a beginner can navigate through easily. Coverage check before purchasing via FOXWELL official site: Support- Diagnostic Coverage List. Tip: It won’t work on vehicles lacking an auto bleed function.
- More Than a Entry Level OBD2 Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD-II diagnostics to the next level by customizing functions for ABS and SRS system. This SRS and ABS scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor, etc... Note: This scanner DOES NOT work on Airbag crash data/programming issues.
- No More Higher End Service than You Need - One NT630 Plus is enough! This obd2 scanner with ABS and SRS takes in-depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset daily reset services. These issues will be restored after the car faults repaired. Note: Some classic vehicles without the electronic control system can not support the reset service.
- Also can Work like NT301 - The NT630 Plus ABS code reader can connect to the OBD-II port directly. It will diagnose all OBD-II modules instantly, displays the live data, locates bad sensors and indicate I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Higher-level Services wih Lower Cost - Cost less to own a ABS SRS Bidirectional Scan Tool that is not found on similar code readers & scan tools. This car diagnostic scanner allows you to test all potential car faults in the ABS/Airbag system, with functions returning to normal once you exit the program. Please note, that only ABS/SRS modules are supported.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN). Please send your vehicle information to our 💌amazon@anceltech.com💌 to check compatibility.
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic scan tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime f-ree update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!Get the Extra Gifts :Protective Case Storage Bag,please reach us at: cardiag-aftersales @ hotmail.com.
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- ABS/SRS OBD2 Scanner > Enjoy this ABS SRS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This TOPDON OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs bi-directional code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 diagnostic scanner TOPDON Arilink600 quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 reader diagnostic tool a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner TOPDON AL600 a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
- [OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 67 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 12 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 11.0, 32GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
- [4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
- [User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path. With 32GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Coverage] With its multilingual menu and 🚩coverage of 67 car brands and 10,000+ models spanning North America, Europe, and Asia (including Malaysia, India, and Iran), this car scanner is compatible with the majority of 1996 and newer OBDII compliant automobiles (EN, FR, ES, DE, IT, RU, PT, JP, KR). Before buying, make sure the OBD2 scanner is compatible with your vehicle. The package contains only a charging cable and not a power adapter.
Last update on 2024-06-30 / Affiliate links / Images from Amazon Product Advertising API
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November 2013 TechTIPS Page 1 Subaru Service and Technical Support Line Newsletter November 2013 The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks. The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. ARTICLES CONTAINED IN THIS ISSUE CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” CODE ARTICLE…………………………….PAGE (01) QMR of the Month……………..01 (01) Don’t Forget to Check the Basics When Diagnosing Driveability Complaints…………………….02 (01) Troubleshooting Guides on STIS a Reminder…………………….02 (01) BUI Replacement and Keys…..03 (05) Tire Pressures “Check That Spare”………………………….02 (06) Brake Override System Operation and Hesitation Complaints…..04 (07) 2014 Forester Seat Heater Operation and Switch Functions………………………03 (07) Headlight Adjustment Reminders…………………….04 We are pleased to announce this month’s winner of the QMR of the Month. John submitted a very detailed QMR reviewing the steps he took in diagnosing a ticking sound heard at highway speeds. The sound was best heard from the front passenger seat and seem to be coming from the floor board area. After extensive diagnosis including use of chassis ears, he determined the sound was coming from the right front drive axle. In appreciation for going the extra mile and sharing his experience with us, John will be receiving the following from his FSE: Any Subaru Service Technician can participate in QMR of the Month. See the February, 2013 Tech Tips for full details. You may see your name here in a future Tech Tips. Congratulations John! QMR OF THE MONTH 01 A Subaru Confidence In Motion Jacket and a $100 Gift Card John Johnson Placer Subaru in Helena, MT November 2013 TechTIPS Page 2 In many parts of the country, the Summer’s heat has been replaced by Fall’s cooler air. At this time of year, tire pressures can drop as much as 1-2 PSI for every ten(10) degrees of temperature change during the vehicle shipping process from the Port Facilities to your dealership. This is true for not only the tires on the vehicle, but for the spare tire as well. A spare tire underinflated by ten(10) PSI will not appear any different from a properly inflated spare tire. Always ensure the spare tire pressures in the vehicles you are receiving from Subaru are within the specified range of 50-65 PSI. This check ensures that the vehicle being delivered to our customer is safe and has a properly inflated spare tire, if the need arises to use it. TIRE PRESSURES “CHECK THAT SPARE” 05 When performing diagnostics for engine-related problems, don’t forget the simple items which can easily be overlooked. Recently, a vehicle with only 27,420 miles was brought in to a dealership for misfire codes P0301, 302, 303, 304. The air filter was almost completely clogged (see photo to the left). Even when a vehicle has not reached a point where maintenance items would be inspected or replaced (ex: air filter at 30K), they should still be checked as part of the diagnostic procedure. Thanks to Bill Clark from Fred Beans Subaru for this helpful Tip! DON’T FORGET TO CHECK THE BASICS WHEN DIAGNOSING DRIVABILITY COMPLAINTS 01 Please be advised that there are 17 troubleshooting guides on STIS that cover various topics such as Remote Engine Start, Navigation Systems, Rear Seat Entertainment, Blue Connect, F-10 Systems and Media Hub to name a few. From the home page of STIS, click on the Online Reference tab; click the drop down menu under Publication Type and select Troubleshooting Guides, then click the first search button. Do not put any car model information in your search and it will return all of them. Once the complete list is displayed, click on the right side to view the guide applicable to your particular vehicle. A review of the applicable Troubleshooting Guide should always be done prior to calling the Techline. TROUBLESHOOTING GUIDES ON STIS – A REMINDER 01 November 2013 TechTIPS Page 3 Subaru vehicles 2013MY and prior equipped with seat heaters generally have an operating range of 86 degrees F to 104 degrees F. See the March, 2003 issue of TechTIPS for information on older style seat heaters. The 2014 Forester seat heaters have a different operating range. The 2014 Forester seat heaters come on at 98.6 degrees F. and shut down at 109.4 Degrees F. Depending upon conditions such as interior cabin temperature, seat fabric and thickness, these temperature ranges are target ranges and may feel or read slightly different when checked by a technician. The system uses 7 contact points on the seat cushion and 4 contact points on the seat back to keep the system within this operating range by utilizing two thermostats located within the seat elements. They are positioned so the customer cannot feel them when seated. See the attached illustration below for thermostat locations. The switch functions are not a high and low type system like those used in previous models. When the seat heater switch is put in the high position, the elements heat up and into the operating range as fast as possible. When the switch is placed in the low position, the same amount of heat is generated but at a slower rate to reach maximum temperature. Once the maximum temperature is reached, the elements shut off until they cool below operating range then cycle back on again. The switch stays illuminated whenever the system is in use. Switch testing can be performed as follows: Inspect for continuity between the seat heater switch terminals. Connector & Terminal If no continuity exists, replace the seat heater switch with a new part. For other models equipped with seat heaters, use the appropriate Service Manual for diagnostics as there are differences between systems and testing procedures differ between model years. 2014 FORESTER SEAT HEATER OPERATION AND SWITCH FUNCTIONS 07 HI No 4- No 5 No 4 – No 3 No 4 – No 6 LOW No 4 – No 5 No 4 – No 6 Should you be replacing a Body Integrated Unit and not know if the vehicle needs to have the keys replaced, you can find this information on STIS. Go to the home page of STIS, click on the Online Reference column and select Other / Miscellaneous. Under Keywords type in “Immobilizer”, but do not put any vehicle information into the other fields. Click on the first search button and four (4) PDF documents will be returned. There are three (3) immobilizer manuals contained on this page covering all types of Subaru Immobilizer systems; A, B, C and D. Each manual contains a chart outlining what needs to be done or replaced whenever repairing the immobilizer system. BIU REPLACEMENT AND KEYS 01 November 2013 TechTIPS Page 4 Should you encounter a hesitation-type complaint on a 2013MY, BRZ, Legacy, Outback, XV Crosstrek, Impreza or Tribeca, don’t overlook the possibility it may be customer-induced due to the operation of the Brake Override System (BOS). This feature was incorporated to avoid accidental acceleration. Simply stated, if the brake pedal and accelerator pedal are applied at the same time, under specific conditions, engine operation and acceleration will be reduced. This reduced acceleration could be interpreted by a customer as a hesitation. During the time the BOS is activated, any further accelerator pedal application will not increase the vehicle’s acceleration. Once the vehicle speed is at 0 MPH, the accelerator pedal must be fully released to return the system to normal operation. There are some parameters that can be monitored with the SSM III to determine if this might be the cause of the customer’s complaint. One of the indications this may be the issue would be the customer’s actual driveability complaint, But with no related DTCs in memory when the OBD system is checked. If a DTC is found, normal diagnosis should be performed using the appropriate Service Manual procedure. Information about the operation of the BOS can be reviewed in Training Module 501 pages 87-90. It might be a good time to review this and become familiar with it. The customer can also Google “Subaru Brake Override System” for an explanation of this system. BRAKE OVERRIDE SYSTEM OPERATION AND HESITATION COMPLAINTS 06 When working on areas of the vehicle near the headlights, it can be easy to inadvertently knock them out of adjustment. Here are some reminders to help you avoid customer concerns or even a possible comeback: • When reinstalling the front bumper cover, take an extra minute to make sure it is properly positioned with the alignment slots / tabs before locking it into place. This way, there shouldn’t be any need to hit the cover any more than necessary to fully engage the locking claws / tabs. • When pushing the vehicle backward, don’t push on the headlights. • Don’t drop or slam the hood. Dropping it can knock the latch out of adjustment and having to slam the hood can mean the latch is already out of adjustment. Either way, this can also change the headlight adjustment and may also be an indicator of a body alignment issue elsewhere. • Don’t push on the fender side of the headlight any more than necessary as this can change the side to side adjustment. HEADLIGHT ADJUSTMENT REMINDERS 07 November 2013 TechTIPS Page 5 *** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: TECH@SUBARU.COM *** This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! MODEL: YEAR: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 6000, Cherry Hill, NJ 08034-6000. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code: MSA5P1475C; Technician Reference Booklet, G1 Lineartronic (TM) Continuously Variable Transmission (CVT) (Module 306) (Aug 2013) 12-156-13; Technical Service Bulletin, Rattling Sound from Seat Belt Buckle (BRZ) TIPS1013; TechTIPS Newsletter, 2013 October TechTIPS Newsletter F551SAJ401; Accessory Installation Guide, 2010MY – 2014MY Compartment Separator (Outback) 02-147-13; Technical Service Bulletin, Revised Valve Train Parts to Reduce a Warm Engine Tapping or Sewing Machine type Sound from the Left Cylinder Head 07-79-13 ; Technical Service Bulletin, Countermeasures for Frozen Power Windows STIS RELEASE HIGHLIGHTS FROM 10/01/2013 TO 10/31/2013 00 2013 Calendar of Subaru Holidays Thanksgiving Thursday, November 28, 2013 Friday, November 29, 2013* Happy Holidays Tuesday, December 24, 2013 and Wednesday, December 25, 2013 New Year’s Day Wednesday, January 1, 2014 SUBARU TECHLINE Monday – Thursday 8:30 am to 6:30 pm Friday 10:30 am to 5 pm Hours of Operation * Techline Hours of operation will be from 8:30 am until 3:00 pm EST.
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