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NHTSA ID Number: 10233050
Manufacturer Communication Number: TechTIPS
Summary
Subaru Service and Technical Support Line Newsletter
ARTICLES CONTAINED IN THIS ISSUE
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT”
CODE ARTICLE – PAGE
(01) QMR of the Month – 01
(01) Don’t Forget to Check the Basics When Diagnosing Driveability Complaints – 02
(01) Troubleshooting Guides on STIS a Reminder – 02
(01) BUI Replacement and Keys – 03
(05) Tire Pressures “Check That Spare” – 02
(06) Brake Override System Operation and Hesitation Complaints – 04
(07) 2014 Forester Seat Heater Operation and Switch Functions – 03
(07) Headlight Adjustment Reminders – 04
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS1113 – 2013 November TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10233050
MC-10233050-9999.pdf 898.861KB
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
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November 2013 TechTIPS Page 1 Subaru Service and Technical Support Line Newsletter November 2013 The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks. The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. ARTICLES CONTAINED IN THIS ISSUE CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” CODE ARTICLE…………………………….PAGE (01) QMR of the Month……………..01 (01) Don’t Forget to Check the Basics When Diagnosing Driveability Complaints…………………….02 (01) Troubleshooting Guides on STIS a Reminder…………………….02 (01) BUI Replacement and Keys…..03 (05) Tire Pressures “Check That Spare”………………………….02 (06) Brake Override System Operation and Hesitation Complaints…..04 (07) 2014 Forester Seat Heater Operation and Switch Functions………………………03 (07) Headlight Adjustment Reminders…………………….04 We are pleased to announce this month’s winner of the QMR of the Month. John submitted a very detailed QMR reviewing the steps he took in diagnosing a ticking sound heard at highway speeds. The sound was best heard from the front passenger seat and seem to be coming from the floor board area. After extensive diagnosis including use of chassis ears, he determined the sound was coming from the right front drive axle. In appreciation for going the extra mile and sharing his experience with us, John will be receiving the following from his FSE: Any Subaru Service Technician can participate in QMR of the Month. See the February, 2013 Tech Tips for full details. You may see your name here in a future Tech Tips. Congratulations John! QMR OF THE MONTH 01 A Subaru Confidence In Motion Jacket and a $100 Gift Card John Johnson Placer Subaru in Helena, MT November 2013 TechTIPS Page 2 In many parts of the country, the Summer’s heat has been replaced by Fall’s cooler air. At this time of year, tire pressures can drop as much as 1-2 PSI for every ten(10) degrees of temperature change during the vehicle shipping process from the Port Facilities to your dealership. This is true for not only the tires on the vehicle, but for the spare tire as well. A spare tire underinflated by ten(10) PSI will not appear any different from a properly inflated spare tire. Always ensure the spare tire pressures in the vehicles you are receiving from Subaru are within the specified range of 50-65 PSI. This check ensures that the vehicle being delivered to our customer is safe and has a properly inflated spare tire, if the need arises to use it. TIRE PRESSURES “CHECK THAT SPARE” 05 When performing diagnostics for engine-related problems, don’t forget the simple items which can easily be overlooked. Recently, a vehicle with only 27,420 miles was brought in to a dealership for misfire codes P0301, 302, 303, 304. The air filter was almost completely clogged (see photo to the left). Even when a vehicle has not reached a point where maintenance items would be inspected or replaced (ex: air filter at 30K), they should still be checked as part of the diagnostic procedure. Thanks to Bill Clark from Fred Beans Subaru for this helpful Tip! DON’T FORGET TO CHECK THE BASICS WHEN DIAGNOSING DRIVABILITY COMPLAINTS 01 Please be advised that there are 17 troubleshooting guides on STIS that cover various topics such as Remote Engine Start, Navigation Systems, Rear Seat Entertainment, Blue Connect, F-10 Systems and Media Hub to name a few. From the home page of STIS, click on the Online Reference tab; click the drop down menu under Publication Type and select Troubleshooting Guides, then click the first search button. Do not put any car model information in your search and it will return all of them. Once the complete list is displayed, click on the right side to view the guide applicable to your particular vehicle. A review of the applicable Troubleshooting Guide should always be done prior to calling the Techline. TROUBLESHOOTING GUIDES ON STIS – A REMINDER 01 November 2013 TechTIPS Page 3 Subaru vehicles 2013MY and prior equipped with seat heaters generally have an operating range of 86 degrees F to 104 degrees F. See the March, 2003 issue of TechTIPS for information on older style seat heaters. The 2014 Forester seat heaters have a different operating range. The 2014 Forester seat heaters come on at 98.6 degrees F. and shut down at 109.4 Degrees F. Depending upon conditions such as interior cabin temperature, seat fabric and thickness, these temperature ranges are target ranges and may feel or read slightly different when checked by a technician. The system uses 7 contact points on the seat cushion and 4 contact points on the seat back to keep the system within this operating range by utilizing two thermostats located within the seat elements. They are positioned so the customer cannot feel them when seated. See the attached illustration below for thermostat locations. The switch functions are not a high and low type system like those used in previous models. When the seat heater switch is put in the high position, the elements heat up and into the operating range as fast as possible. When the switch is placed in the low position, the same amount of heat is generated but at a slower rate to reach maximum temperature. Once the maximum temperature is reached, the elements shut off until they cool below operating range then cycle back on again. The switch stays illuminated whenever the system is in use. Switch testing can be performed as follows: Inspect for continuity between the seat heater switch terminals. Connector & Terminal If no continuity exists, replace the seat heater switch with a new part. For other models equipped with seat heaters, use the appropriate Service Manual for diagnostics as there are differences between systems and testing procedures differ between model years. 2014 FORESTER SEAT HEATER OPERATION AND SWITCH FUNCTIONS 07 HI No 4- No 5 No 4 – No 3 No 4 – No 6 LOW No 4 – No 5 No 4 – No 6 Should you be replacing a Body Integrated Unit and not know if the vehicle needs to have the keys replaced, you can find this information on STIS. Go to the home page of STIS, click on the Online Reference column and select Other / Miscellaneous. Under Keywords type in “Immobilizer”, but do not put any vehicle information into the other fields. Click on the first search button and four (4) PDF documents will be returned. There are three (3) immobilizer manuals contained on this page covering all types of Subaru Immobilizer systems; A, B, C and D. Each manual contains a chart outlining what needs to be done or replaced whenever repairing the immobilizer system. BIU REPLACEMENT AND KEYS 01 November 2013 TechTIPS Page 4 Should you encounter a hesitation-type complaint on a 2013MY, BRZ, Legacy, Outback, XV Crosstrek, Impreza or Tribeca, don’t overlook the possibility it may be customer-induced due to the operation of the Brake Override System (BOS). This feature was incorporated to avoid accidental acceleration. Simply stated, if the brake pedal and accelerator pedal are applied at the same time, under specific conditions, engine operation and acceleration will be reduced. This reduced acceleration could be interpreted by a customer as a hesitation. During the time the BOS is activated, any further accelerator pedal application will not increase the vehicle’s acceleration. Once the vehicle speed is at 0 MPH, the accelerator pedal must be fully released to return the system to normal operation. There are some parameters that can be monitored with the SSM III to determine if this might be the cause of the customer’s complaint. One of the indications this may be the issue would be the customer’s actual driveability complaint, But with no related DTCs in memory when the OBD system is checked. If a DTC is found, normal diagnosis should be performed using the appropriate Service Manual procedure. Information about the operation of the BOS can be reviewed in Training Module 501 pages 87-90. It might be a good time to review this and become familiar with it. The customer can also Google “Subaru Brake Override System” for an explanation of this system. BRAKE OVERRIDE SYSTEM OPERATION AND HESITATION COMPLAINTS 06 When working on areas of the vehicle near the headlights, it can be easy to inadvertently knock them out of adjustment. Here are some reminders to help you avoid customer concerns or even a possible comeback: • When reinstalling the front bumper cover, take an extra minute to make sure it is properly positioned with the alignment slots / tabs before locking it into place. This way, there shouldn’t be any need to hit the cover any more than necessary to fully engage the locking claws / tabs. • When pushing the vehicle backward, don’t push on the headlights. • Don’t drop or slam the hood. Dropping it can knock the latch out of adjustment and having to slam the hood can mean the latch is already out of adjustment. Either way, this can also change the headlight adjustment and may also be an indicator of a body alignment issue elsewhere. • Don’t push on the fender side of the headlight any more than necessary as this can change the side to side adjustment. HEADLIGHT ADJUSTMENT REMINDERS 07 November 2013 TechTIPS Page 5 *** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: TECH@SUBARU.COM *** This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! MODEL: YEAR: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 6000, Cherry Hill, NJ 08034-6000. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code: MSA5P1475C; Technician Reference Booklet, G1 Lineartronic (TM) Continuously Variable Transmission (CVT) (Module 306) (Aug 2013) 12-156-13; Technical Service Bulletin, Rattling Sound from Seat Belt Buckle (BRZ) TIPS1013; TechTIPS Newsletter, 2013 October TechTIPS Newsletter F551SAJ401; Accessory Installation Guide, 2010MY – 2014MY Compartment Separator (Outback) 02-147-13; Technical Service Bulletin, Revised Valve Train Parts to Reduce a Warm Engine Tapping or Sewing Machine type Sound from the Left Cylinder Head 07-79-13 ; Technical Service Bulletin, Countermeasures for Frozen Power Windows STIS RELEASE HIGHLIGHTS FROM 10/01/2013 TO 10/31/2013 00 2013 Calendar of Subaru Holidays Thanksgiving Thursday, November 28, 2013 Friday, November 29, 2013* Happy Holidays Tuesday, December 24, 2013 and Wednesday, December 25, 2013 New Year’s Day Wednesday, January 1, 2014 SUBARU TECHLINE Monday – Thursday 8:30 am to 6:30 pm Friday 10:30 am to 5 pm Hours of Operation * Techline Hours of operation will be from 8:30 am until 3:00 pm EST.
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