WQC-39 – Engine Control Module (ECM) Reprogramming – 2011-2012 Subaru All Models & 2013 BRZ

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NHTSA ID Number: 10234289

Manufacturer Communication Number: WQC39

Summary

ECM reprogramming

 


NUMBER: WQC-39
DATE: October 2012
REVISED: 11/30/2012

APPLICABILITY: 2011-12MY All Models
2013MY BRZ
SUBJECT: Engine Control Module (ECM) Reprogramming

 

This Campaign only applies to vehicles with motor vehicle registration in the States of California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont and Washington.

 

INTRODUCTION

Subaru of America, Inc. has determined that vehicles affected by this Service Program require ECM reprogramming.

A modification to the Engine Control Module software has been developed to correct a deficiency in the OBDII system thermostat monitoring logic. This software change will not adversely affect fuel economy or performance.

 

AFFECTED VEHICLES

  • 2011-2012MY All Models
  • 2013MY BRZ

Affected vehicles are identified in the VIN range chart below.  NOTE: Not all vehicles in the VIN ranges are affected. Prior to performing repairs, confirm coverage by using the Vehicle Coverage Inquiry function at Subarunet.com.

Model From To
2011MY Legacy B*254245 B*265232
Outback B*423727 B*448288
Impreza Sedan 2.5L NA B*520687 B*523840
Impreza Sedan WRX/STI B*520685 B*525817
Impreza Wagon 2.5L NA B*827372 B*832328
Impreza Wagon WRX/STI B*827460 B*833713
Forester B*761277 B*783898
Tribeca B*402959 B*403682

*Various Characters may occupy this position

 

Model From To
2012MY Legacy C*002025 C*043549
Outback C*200013 C*303706
Impreza Sedan 2.0L NA C*002004 C*031254
Impreza Sedan WRX/STI C*002100 C*031281
Impreza Wagon 2.0L NA C*200002 C*247529
Impreza Wagon WRX/STI C*200094 C*246471
Forester C*400002 C*470746
Tribeca C*400038 C*402637
2013MY BRZ D*600007 D*603007

*Various Characters may occupy this position

 

OWNER NOTIFICATION

SOA will prepare and mail Owner Notification Letters to owners of affected vehicles according to the following schedule:

Model Year Vehicle Engine Date
2011 Legacy & Outback 2.5L NA 10/31/12
2.5L Turbo 12/17/12
3.6L NA 10/31/12
Tribeca 3.6L NA 12/17/12
Impreza 2.5L NA 12/17/12
Impreza WRX 2.5L Turbo 12/17/12
Impreza STI 2.5L Turbo 12/17/12
Forester 2.5L NA 12/17/12
2.5L Turbo 12/17/12
2012 Legacy & Outback 2.5L NA 11/19/12
2.5L Turbo 12/17/12
3.6L NA 12/17/12
Tribeca 3.6L NA 12/17/12
Impreza 2.0L NA 10/31/12
Impreza WRX 2.5L Turbo 12/17/12
Impreza STI 2.5L Turbo 12/17/12
Forester 2.5L NA 12/17/12
2.5L Turbo 12/17/12
2013 BRZ 2.0L NA 12/03/12

A copy of the owner notification letter is included at the end of this bulletin.

 

DEALER PROGRAM RESPONSIBILITY

Dealers are to promptly perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo).  Additionally, whenever a vehicle subject to this Service Program is taken into dealer new or used inventory, or is in the dealership for service, necessary steps should be taken to ensure the Service Program correction has been made before selling or releasing the vehicle.

New or used vehicles listed in a Service Program that are in dealer stock must be:

  • Immediately identified.
  • Tagged or otherwise marked to prevent their delivery or use prior to repair.
  • Repaired in accordance with the repair procedures outlined in this Service Program Bulletin.

 

PARTS INFORMATION

No repair parts are needed to perform this procedure.

 

SPECIAL TOOLS

Vehicle ECM reprogramming will require the following:

Subaru Diagnostic System (SDS)

  • SDS Toughbook
  • Subaru Select Monitor III (SSMIII Application Software)
  • Subaru Diagnostic Interface Box (SDI)
  • USB Data Link Cable and Reprogramming Cable.

Note: If you require assistance with using the Subaru Diagnostic System (SDS), use the “Help” function icon, which will allow you to access the tutorial information.

 

SERVICE PROCEDURE

This service procedure will involve reprogramming the ECM with an updated PAK file to correct the deficiency in the OBDII system thermostat monitoring logic.

1. ECM Reprogramming Instructions

1. Verify the status of the “CHECK ENGINE” malfunction indicator light (MIL) located on the vehicle’s instrument cluster.

2. If no malfunction is indicated, reprogram the ECM.

3. If a malfunction is indicated by the MIL remaining continually “on” or “flashing”, diagnose the cause and perform any necessary repairs. Once repairs have been completed, clear all codes and reprogram the ECM.

Note: In the event the cause of the check engine light illumination is not covered by applicable warranties, the cost of repairs is the vehicle owner’s responsibility. Under no circumstances should the ECM be reprogrammed until corrections have been made.

Important reminders about reprogramming the ECM on all vehicles:

  • Follow ECM reprogramming procedures and precautions found in the applicable Subaru service manual.
  • Start the engine and allow it to run until base idle speed is achieved. The reprogramming procedure must be performed within 1 hour.
  • Should the ECM become inoperative or un-responsive while performing the reprogramming procedure, disconnect both the positive (+) and negative (-) battery terminals for at least 2 or more seconds. Touch the cable ends together for a few moments.  Re-connect the terminals to the battery.  Begin the normal reprogramming procedure for a second attempt.

Confirm your SSM III contains the applicable SSMlll Flashwrite File Update which includes the following reprogramming PAK files.

 

Version Numbers

  • Software: 35.49.7 or higher
  • Interface Box: 1.7.6 or higher
  • Interface Box CF Card: 1.7.0 or higher

 

The following chart indicates the applicable PAK files and date available.

Model Year Vehicle Engine Transmission New ECM/Pack File Part Number Date Available
2011 Legacy & Outback 2.5L NA CA Spec. PZEV CVT 22765AC93E.pak Released
6MT 22765AC92D.pak Released
2.5L Turbo CA/FED Spec. 6MT 22765AC96C.pak Released
3.6L NA CA Spec. 5AT 22765AC97C.pak Released
Tribeca 3.6L NA CA/FED Spec. 5AT 22765AB32D.pak Released
Impreza 2.5L NA CA/FED Spec. 4AT 22765AD012.pak Released
5MT 22765AD002.pak Released
Impreza WRX 2.5L Turbo CA/FED Spec. 5MT 22765AD023.pak Released
Impreza STI 2.5L Turbo CA/FED Spec. 6MT 22765AD033.pak Released
Forester 2.5L NA CA Spec. 4AT 22765AB406.pak Released
5MT 22765AB416.pak Released
2.5L Turbo CA/FED Spec. 4AT 22765AB284.pak Released
2012 Legacy & Outback 2.5L NA CA Spec. PZEV CVT 22765AC66C.pak Released
6MT 22765AC65D.pak Released
2.5L Turbo CA/FED Spec 6MT 22765AD30B.pak Released
3.6L NA CA Spec. 5AT 22765AC68C.pak Released
Tribeca 3.6L NA CA/FED Spec. 5AT 22765AD47C.pak Released
Impreza 2.0L NA CA Spec. CVT 22765AC423.pak Released
5MT 22765AC403.pak Released
Impreza WRX 2.5L Turbo CA/FED Spec. 5MT 22765AC733.pak Released
Impreza STI 2.5L Turbo CA/FED Spec. 6MT 22765AC743.pak Released
Forester 2.5L NA CA Spec. 4AT 22765AD393.pak Released
5MT 22765AD403.pak Released
2.5L Turbo CA/FED Spec. 4AT 22765AD442.pak Released
2013 BRZ 2.0L NA CA/FED Spec. 6AT 22765AC802.pak Released
6MT 22765AC812.pak Released

 

STATE EMISSION TESTING ADVISORY

After ECM reprogramming, the OBD system’s readiness code monitors will set to “incomplete”. Normally, the vehicle needs to be driven under a variety of conditions before the readiness code monitors will indicate “complete”.  (See State I/M Program Advisory Bulletin number 11-120-12, dated date 9-20-2012 for details.)

 

SERVICE PROGRAM IDENTIFICATION LABEL

Type or print the necessary information on a Service Program identification label.  The completed label should be attached to the vehicle’s upper radiator support.

Additional labels are available through the Subaru Claims Helpline at 1-866-782-2782.

 

CALIFORNIA “VEHICLE EMISSION RECALL – PROOF OF CORRECTION” CERTIFICATE

The California Air Resources Board and the Department of Motor Vehicles Registration/ Recall Program requires that all emission related Recall/Campaign or Service Program repairs be completed before a vehicle registration is renewed.  Please provide owners of vehicles registered in the state of California a completed “Vehicle Emission Recall – Proof of Correction” certificate.  Vehicle owners should be advised to retain this certificate because the California Department of Motor Vehicles may require they provide proof this service program repair has been completed.

Additional certificates are available through the Subaru Claims Helpline at 1-866-782-2782.

 


OWNER NOTIFICATION LETTER

Service Program WQC-39
Engine Control Module Reprogramming
Vehicles Registered in the States of
CA, CT, MA, MD, ME, NJ, NY, OR, PA, RI, VT, WA

October 2012

 

Dear Subaru Owner:

We would like to thank you for your selection of a Subaru vehicle. At Subaru, we take pride in our products and are committed to your continued satisfaction.

Subaru has developed a modification to the Engine Control Module software logic to improve the monitoring parameters within the On-Board Diagnostic (OBDll) system for the engine coolant thermostat. This correction ensures that should there be an abnormal condition (i.e., the engine coolant does not reach or maintain the proper operating temperature), the “check engine light” will illuminate. The proper illumination of the “check engine light” is needed to alert you that corrective action may be required.

This software change has no effect on fuel economy or vehicle performance.

 

WHAT WE ARE ASKING YOU TO DO PROMPTLY

We ask that you schedule an appointment with your Subaru Dealer as soon as possible to have your vehicle’s Engine Control Module software reprogrammed. This will take approximately 30 minutes to complete. However, it may be necessary for you to leave your car longer on the day of your appointment to allow your dealer flexibility in scheduling. Your Subaru dealer will perform this modification at no cost to you.

Please present this letter to your Subaru Dealer on the day of your service appointment.

 

CALIFORNIA REGISTERED OWNERS

The California Air Resources Board requires that emission related campaigns be completed prior to California’s vehicle registration renewal process; without this repair, you will not be able to register your vehicle during your next annual registration. Upon completion of this campaign, your California dealer will complete and provide you a “Proof of Correction Certificate.”  If required, present the certificate to the California Department of Motor Vehicles (the “DMV”) when renewing your California registration as proof of campaign completion. If the DMV does not request the certificate, we recommend that you keep it for your records.

In addition, the State of California requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold.  Without the service we are providing at no charge, your vehicle may not pass this test.

 

CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?

If you have changed your address, or if you have sold your Subaru, please complete the enclosed prepaid postcard and mail it to us.

IF YOU NEED FURTHER ASSISTANCE

To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”.

For additional information and the most Frequently Asked Questions, please go to:

If you need additional assistance, please contact us directly:

  • Telephone: 1-800-SUBARU3 (1-800-782-2783)

Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET

Friday between 10:30 a.m. and 5:00 p.m. ET

Saturday between 9:00 a.m. and 3:30 p.m. ET

  • E-mail: Go to www.subaru.com and select “Contact Us”.
  • S. Postal mail: Write us at Subaru of America, Inc., Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.

Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge.

Your continued satisfaction with Subaru is important to us. This update is intended to ensure your vehicle’s optimal performance. We appreciate your understanding in this matter and regret any inconvenience this may cause you.

Sincerely,

Subaru of America, Inc.

Notice to Lessors

Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

A subsidiary of Fuji Heavy Industries Ltd.

 


27 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU B9 TRIBECA 2011
SUBARU BRZ 2013
SUBARU CROSSTREK 2012-2013
SUBARU FORESTER 2011-2013
SUBARU IMPREZA 2011-2013
SUBARU LEGACY 2011-2013
SUBARU OUTBACK 2011-2013
SUBARU TRIBECA 2011-2013
SUBARU WRX 2011-2013
SUBARU WRX STI 2011-2013
SUBARU XV CROSSTREK 2012-2013

 


1 Associated Document

Manufacturer Communications

NUMBER: WQC-39
DATE: October 2012
REVISED: 11/30/2012

https://www.nhtsa.gov/recalls?nhtsaId=10234289

MC-10234289-9999.pdf 682.546KB

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NHTSA ID Number: 10233144

Manufacturer Communication Number: WQC39-2

Summary

Important Information Regarding Service Program Bulletin WQC-39

 

1 Associated Document

Manufacturer Communications

Important Information Regarding Service Program Bulletin WQC-39
DATE: 11/14/2012

https://www.nhtsa.gov/recalls?nhtsaId=10233144

MC-10233144-9999.pdf 396.72KB

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NHTSA ID Number: 10233143

Manufacturer Communication Number: WQC39-1

Summary

Service program

 

1 Associated Document

Manufacturer Communications

Important Information Regarding Service Program Bulletin WQC-39
DATE: 11/14/2012

https://www.nhtsa.gov/recalls?nhtsaId=10233143

MC-10233143-9999.pdf 396.72KB

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NHTSA ID Number: 10233142

Manufacturer Communication Number: WQC39

Summary

Subaru Service Program WQC-39: ECM Reprogramming

 

1 Associated Document

Manufacturer Communications

Date: October 26, 2012
Subject: Subaru Service Program WQC-39: ECM Reprogramming
2011-2012MY All Models & 2013 BRZ; Only Vehicles Registered in California Emission States: CA, CT, MA, MD, ME, NJ, NY, OR, PA, RI, VT, and WA.

https://www.nhtsa.gov/recalls?nhtsaId=10233142

MC-10233142-9999.pdf 28.32KB

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Reprogramming

What J2534 reprogramming capabilities are available?

(4a) J2534 Reprogramming

Subaru reprogramming files using a generic (non-OEM) SAEJ2534 pass-thru vehicle programming device are available by contacting Service Technical Information Company toll free at 1-866-428-2278. The cost for the CD-ROM with all reprogramming files is $75.00 plus S/H and applicable state tax. Files will be updated four (4) times per year, in CD-ROM format, with all available reprogramming service information at the same above offered cost. Authorized Subaru Dealers are provided the same reprogramming information.

Before purchasing, the reprogramming details can be found in the following Reprogramming J-2534 Files chart. Click the link to view the PDF chart.

Subaru J2534 Reprogramming software meets the latest available J2534-1 specification. Our Reprogramming J2534 Files chart does not specify the Calibration Identification Number (CID); however, this information is included in our offered CD-Rom.

Note: The ECM or TCM being reprogrammed may already contain some or all of the reprogramming files listed in the Reprogramming J2534 Files chart shown by release date. It is possible to damage the vehicles ECM/TCMduring the reprogramming event. Once the reprogramming process has started, it is recommended not to interrupt the process until the event is completed. If you experience any problems, please contact your scan tool maker for further instructions.

 

(4b) Are all pre-2004MY Subaru vehicles compatible with J2534?

No. Subaru has no reprogramming capability for model years 1996-1998. Starting with our 1999 model year, please see our Reprogramming Pre-J2534 Files chart for affected model reprogramming information.

Both pre-J2534 reprogramming and J2534 pass thru reprogramming files are included in the offered HDS kit software for aftermarket service provider application.

WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light Tactrix Openport 2.0
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light CarDAQ-Pro All Makes J2534 Reprogramming Tool and Remote Assisted Programming Plus IVS360
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light RAP2 OEM J2534 Remote Reprogramming Tool
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light Autel MaxiFlash Xlink, J2534 Reprogramming Tool
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light MAXIFLASH PRO (ALT-MF2534)
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
WQC-39 - Engine Control Module (ECM) Reprogramming - 2011-2012 Subaru All Models & 2013 BRZ | small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

 


 

https://techinfo.subaru.com/

 


 

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  • 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
  • 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
  • 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
  • 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.

Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

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