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NHTSA ID Number: 10234856
Manufacturer Communication Number: 1516313
Summary
Accessory Trailer Hitch L101SAJ001
NUMBER: 15-163-13
DATE: 05/20/13
| APPLICABILITY: | 2010MY and later Outback Models |
| SUBJECT: | Accessory Trailer Hitch L101SAJ001 Receiver Tube Issue |
INTRODUCTION
This Bulletin advises of a potential quality issue with the Genuine Subaru Accessory Trailer Hitch, part number L101SAJ001. The issue involves the inside dimensions of the receiver tube. Customers may have trouble fully installing either the trailer hitch ball mount and / or the hitch mounted bike attachment into the receiver far enough to allow the hitch pin to be inserted.
IMPORTANT: Should a customer report difficulty installing the trailer hitch ball mount or the trailer hitch mounted bike carrier, the trailer hitch must be replaced under warranty. Do not attempt to sand, file, de-burr or in any way modify the hitch ball mount, hitch mounted bike carrier or the inside of the receiver tube.
COUNTERMEASURE IN PRODUCTION
Once current warehouse inventory has been inspected and dealer shipments resume, another announcement will be posted to Subarunet. Labels with a green dot as shown above have been confirmed OK to install.
PART INFORMATION
IMPORTANT: If you have any stock of the part number L101SAJ000 in your inventory, these kits are OK to sell and do NOT need to be returned. Only part number L101SAJ001 is affected.
SERVICE PROCEDURE / INFORMATION
We request dealers to return any inventory of L101SAJ001 which may be in inventory to their facing warehouse. Once the number of hitches in inventory has been identified, contact your Parts Information Coordinators with the quantity and a return will be entered for you. Any freight expenses incurred for returning these hitches can be claimed using normal reimbursement procedures.
14 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| SUBARU | OUTBACK | 2010-2023 |
1 Associated Document
Manufacturer Communications
NUMBER: 15-163-13
DATE: 05/20/13
https://www.nhtsa.gov/recalls?nhtsaId=10234856
MC-10234856-9999.pdf 544.476KB
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- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling.Main Body:Square
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid Bonderite and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Crosstrek
- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid Bonderite and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Forester. Material - Carbon Steel
- DEPENDABLE STRENGTH. This trailer hitch is rated for 5,000 lbs. gross trailer weight, 750 lbs. tongue weight, 5,000 lbs. weight distribution capacity and 750 lbs. weight distribution tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Ascent
- Rated to 3,500 lbs. gross trailer weight and 350 lbs. tongue weight
- Engineered with a vehicle-specific design for a custom fit
- Concealed main body for OE look and seamless integration with the vehicle
- Tested for safety in accordance with SAE J684
- Precisely welded for superior strength and fit
- 2 in. Square Receiver Tube Opening
- Rated Up To 4,000 lbs. Gross Trailer Weight (GTW) And Up To 600 lbs. Tongue Weight (TW)
- All Hitches Are Designed For Customers With Trucks, Vans, And Sport Utility Vehicles
- Clean Appearance That Attaches To The Vehicle's Frame And/Or Bumper
- Removable Ball Mount, Pin, And Clip Sold Separately
- DEPENDABLE STRENGTH - This trailer hitch is rated for 3,500 lbs. gross trailer weight and 350 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN - This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED - Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT - This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL - This hitch offers a custom, factory fit on select model years of the Subaru Outback
- COMPLETE KIT. This towing kit includes a class 3 hitch with hardware and a wiring harness to provide a complete kit for outfitting your vehicle for towing. Both the hitch and wiring are designed for select models of the Subaru Outback.
- DEPENDABLE STRENGTH. This trailer hitch is rated for 4, 000 lbs. gross trailer weight and 600 lbs. tongue weight (limited to lowest-rated towing component).
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more.
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid Bonderite and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays.
- EASY TO INSTALL. No cutting! No splicing! The trailer wiring harness in this kit plugs into existing factory wiring on your vehicle and equips it with a standard 4-pin trailer wiring connector for plugging in and towing a trailer. It connects the taillights, turn signals and brake lights.
- Fitment: Compatible with 2018-2023 Subaru Crosstrek Excluding Hybrid.
- Durable Structure: Made of solid steel and split design, it is more durable, not easily damaged, has stable and excellent performance, and can withstand heavy towing.
- Anti-rust Coating: The black powder-coated surface is rust-resistant and wear-resistant, and can withstand UV rays and harsh weather conditions, making it suitable for long-term outdoor use.
- Enhanced Transportation: The trailer hitch is equipped with a 2-inch receiver, which can be used to connect ball mounts, cargo racks, bike racks, tow hooks and other accessories to help tow RVs, travel trailers and other vehicles. Increase the storage and transportation capacity of the vehicle and improve the convenience of field transportation.
- Package & Installation: 1 black trailer hitch, provided with installation accessories (as shown in the picture), instructions. Use screws to fix it, which is more stable and not easy to fall off. Please refer to the instructions for installation.
- CORROSION-RESISTANT AND NO BREAK：XPE trailer hitch is made of high-quality carbon steel, it is not easy to break. And this trailer hitch is stronger than other hitches on the market. XPE hitch surface is shot blasted and specially painted to make XPE trailer hitch anti-rust and corrosion-resistant.
- MULTIPLE PROFESSIONAL TESTS：XPE hitch has been tested many times in our professional laboratory and outdoor actual scenes to ensure this hitch quality and transportation safety.
- HIGH STRENGTH: XPE hitch receiver is rated for 5,000 lbs. gross trailer weight and 750 lbs. tongue weight. It is compatible with weight distribution hitch (5,000 lbs. WD / 750 lbs. WDTW). Don't exceed vehicle manufacturer's recommended towing capacity.
- SUITABLE CAR MODELS：XPE tow hitch is compatible with Subaru Ascent (2010-2023). This trailer hitch receiver size is 2*2inch. It can mount ball mounts, cargo racks, bike racks, tow hooks and more. It doesn't need drilled holes.
- A REFUND OR EXCHANGE IS AVALIABLE: If there are any issues with a tow hitch that you can contact us with a buyer message or phone manufacturer , we will solve for you within 12 hours.We will offer 100% refund within one years if XPE hitch receiver can't work as expected.
- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Crosstrek and XV Crosstrek
Last update on 2024-04-05 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Bulletin Number: 12-153-13; Date: 05/20/13 Page 1
INTRODUCTION
This Bulletin advises of a potential quality issue with the Genuine Subaru Accessory Trailer Hitch,
part number L101SAJ001. The issue involves the inside dimensions of the receiver tube. Customers
may have trouble fully installing either the trailer hitch ball mount and / or the hitch mounted bike
attachment into the receiver far enough to allow the hitch pin to be inserted.
IMPORTANT: Should a customer report difficulty installing the trailer hitch ball mount or the trailer
hitch mounted bike carrier, the trailer hitch must be replaced under warranty. Do not attempt to sand,
file, de-burr or in any way modify the hitch ball mount, hitch mounted bike carrier or the inside of the
receiver tube.
COUNTERMEASURE IN PRODUCTION
Once current warehouse inventory has been inspected and dealer shipments resume, another
announcement will be posted to Subarunet. Labels with a green dot as shown above have been
confirmed OK to install.
PART INFORMATION
IMPORTANT: If you have any stock of the part number L101SAJ000 in your inventory, these kits
are OK to sell and do NOT need to be returned. Only part number L101SAJ001 is affected.
NUMBER: 15-163-13
DATE: 05/20/13
APPLICABILITY: 2010MY and later Outback Models
SUBJECT: Accessory Trailer Hitch L101SAJ001
Receiver Tube Issue
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
Continued…
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
Bulletin Number: 12-153-13; Date: 05/20/13 Page 2
SERVICE PROCEDURE / INFORMATION
We request dealers to return any inventory of L101SAJ001 which may be in inventory to their
facing warehouse. Once the number of hitches in inventory has been identified, contact your
Parts Information Coordinators with the quantity and a return will be entered for you. Any freight
expenses incurred for returning these hitches can be claimed using normal reimbursement procedures.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION LABOR
OPERATION #
FAIL
CODE
LABOR
TIME
Trailer Hitch R&R B054-091 ZCT29 0.5
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SEOCONTENT-END