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NHTSA ID Number: 10234856
Manufacturer Communication Number: 1516313
Summary
Accessory Trailer Hitch L101SAJ001
NUMBER: 15-163-13
DATE: 05/20/13
| APPLICABILITY: | 2010MY and later Outback Models |
| SUBJECT: | Accessory Trailer Hitch L101SAJ001 Receiver Tube Issue |
INTRODUCTION
This Bulletin advises of a potential quality issue with the Genuine Subaru Accessory Trailer Hitch, part number L101SAJ001. The issue involves the inside dimensions of the receiver tube. Customers may have trouble fully installing either the trailer hitch ball mount and / or the hitch mounted bike attachment into the receiver far enough to allow the hitch pin to be inserted.
IMPORTANT: Should a customer report difficulty installing the trailer hitch ball mount or the trailer hitch mounted bike carrier, the trailer hitch must be replaced under warranty. Do not attempt to sand, file, de-burr or in any way modify the hitch ball mount, hitch mounted bike carrier or the inside of the receiver tube.
COUNTERMEASURE IN PRODUCTION
Once current warehouse inventory has been inspected and dealer shipments resume, another announcement will be posted to Subarunet. Labels with a green dot as shown above have been confirmed OK to install.
PART INFORMATION
IMPORTANT: If you have any stock of the part number L101SAJ000 in your inventory, these kits are OK to sell and do NOT need to be returned. Only part number L101SAJ001 is affected.
SERVICE PROCEDURE / INFORMATION
We request dealers to return any inventory of L101SAJ001 which may be in inventory to their facing warehouse. Once the number of hitches in inventory has been identified, contact your Parts Information Coordinators with the quantity and a return will be entered for you. Any freight expenses incurred for returning these hitches can be claimed using normal reimbursement procedures.
14 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
SUBARU | OUTBACK | 2010-2023 |
1 Associated Document
Manufacturer Communications
NUMBER: 15-163-13
DATE: 05/20/13
MC-10234856-9999.pdf 544.476KB
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- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Crosstrek
- CUSTOM DESIGNS: Draw-Tite Class 3 trailer hitch tow packages are custom built according to manufacturer specifications to ensure a perfect fit.
- MAXIMUM STRENGTH: Made of solid, all-welded steel for maximum strength and safety, each hitch is put through rigorous fatigue and stress testing to withstand road abuse. Protected by a two-part black powder coat finish to resist rust and corrosion.
- TESTED: Draw-Tite tow hitch receivers are tested to meet and exceed V-5 and SAE J684 standards.
- CAPACITY: Tow hitch package rated for up to 4,000 lbs. GTW and up to 600 lbs. TW. NOT suitable for use with Weight Distribution systems.
- VEHICLE APPLICATION: 2010-2019 Subaru Outback.
- VEHICLE APPLICTION: 2014-2018 Subaru Forester.
- MAXIMUM STRENGTH: Made of solid, all-welded steel for maximum strength and safety, each hitch is put through rigorous fatigue and stress testing to withstand road abuse. Protected by a two-part black powder coat finish to resist rust and corrosion.
- TESTED: Draw-Tite tow hitch receivers are tested to meet and exceed V-5 and SAE J684 standards.
- CAPACITY: Tow hitch package rated for up to 3,500 lbs. GTW and up to 525 lbs. TW. Also suitable for use with Weight Distribution systems of up to 4,000 lbs. WD and 525 lbs. WDTW.
- CUSTOM DESIGNS: DRAW-TITE Class 3 trailer hitches are custom built according to manufacturer specifications to ensure a perfect fit.
- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Forester
- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 350 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Outback and Subaru Legacy
- DEPENDABLE STRENGTH. This trailer hitch is rated for 5,000 lbs. gross trailer weight, 750 lbs. tongue weight, 5,000 lbs. weight distribution capacity and 750 lbs. weight distribution tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Ascent
- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Crosstrek and XV Crosstrek
- VEHICLE APPLICATION: 2020-2025 Subaru Legacy Sedan, 2020-2025 Subaru Outback Wagon.
- CUSTOM DESIGNS: DRAW-TITE Class 3 trailer hitches are custom built according to manufacturer specifications to ensure a perfect fit.
- STRENGTH: Made of solid, all-welded steel for maximum strength and safety, each hitch is put through rigorous fatigue and stress testing to withstand road abuse (within specified capacities). Protected by a two-part black powder coat finish to resist rust and corrosion.
- TESTED: DRAW-TITE hitches are tested to meet and exceed V-5 and SAE J684 standards.
- CAPACITY: Rated for up to 4,500 lbs. GTW and up to 675 lbs. TW. NOT suitable for use with Weight Distribution systems.
- DEPENDABLE STRENGTH - This trailer hitch is rated for 3,500 lbs. gross trailer weight and 350 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN - This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED - Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT - This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL - This hitch offers a custom, factory fit on select model years of the Subaru Outback
- VEHICLE APPLIATION: 2019-2025 Subaru Forester and 2022-2024 Subaru WRX.
- CUSTOM DESIGNS: DRAW-TITE Class 3 trailer hitches are custom built according to manufacturer specifications to ensure a perfect fit.
- STRENGTH: Made of solid, all-welded steel for maximum strength and safety, each hitch is put through rigorous fatigue and stress testing to withstand road abuse (within specified capacities). Protected by a two-part black powder coat finish to resist rust and corrosion.
- TESTED: DRAW-TITE hitches are tested to meet and exceed V-5 and SAE J684 standards.
- CAPACITY: Rated for up to 3,500 lbs. GTW and up to 525 lbs. TW. Also suitable for use with Weight Distribution systems of up to 3,500 lbs. WD and 525 lbs. WDTW.
SEOCONTENT-START
Bulletin Number: 12-153-13; Date: 05/20/13 Page 1
INTRODUCTION
This Bulletin advises of a potential quality issue with the Genuine Subaru Accessory Trailer Hitch,
part number L101SAJ001. The issue involves the inside dimensions of the receiver tube. Customers
may have trouble fully installing either the trailer hitch ball mount and / or the hitch mounted bike
attachment into the receiver far enough to allow the hitch pin to be inserted.
IMPORTANT: Should a customer report difficulty installing the trailer hitch ball mount or the trailer
hitch mounted bike carrier, the trailer hitch must be replaced under warranty. Do not attempt to sand,
file, de-burr or in any way modify the hitch ball mount, hitch mounted bike carrier or the inside of the
receiver tube.
COUNTERMEASURE IN PRODUCTION
Once current warehouse inventory has been inspected and dealer shipments resume, another
announcement will be posted to Subarunet. Labels with a green dot as shown above have been
confirmed OK to install.
PART INFORMATION
IMPORTANT: If you have any stock of the part number L101SAJ000 in your inventory, these kits
are OK to sell and do NOT need to be returned. Only part number L101SAJ001 is affected.
NUMBER: 15-163-13
DATE: 05/20/13
APPLICABILITY: 2010MY and later Outback Models
SUBJECT: Accessory Trailer Hitch L101SAJ001
Receiver Tube Issue
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
Continued…
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
Bulletin Number: 12-153-13; Date: 05/20/13 Page 2
SERVICE PROCEDURE / INFORMATION
We request dealers to return any inventory of L101SAJ001 which may be in inventory to their
facing warehouse. Once the number of hitches in inventory has been identified, contact your
Parts Information Coordinators with the quantity and a return will be entered for you. Any freight
expenses incurred for returning these hitches can be claimed using normal reimbursement procedures.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION LABOR
OPERATION #
FAIL
CODE
LABOR
TIME
Trailer Hitch R&R B054-091 ZCT29 0.5
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SEOCONTENT-END
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