Windshield Cracking Concerns – 2015-2016 Subaru Legacy & Outback

NUMBER: 12-192-15R
DATE: 10/26/15
REVISED: 11/19/15

APPLICABILITY: 2015-16MY Legacy and Outback Models
SUBJECT: Windshield Cracking Concerns



Subaru of America, Inc. (SOA) Quality Assurance has identified an increase in the number of cracked windshields on some 2015 and 2016MY Legacy and Outback models.  Further investigation has determined the root cause for many of these failures to be the ceramic materials used for the black-colored printed perimeter combined with the silver-colored material used for the wiper deicer portion of the windshield glass.  In response to this increase, SOA is extending the original warranty on applicable factory-installed windshields to 5 years / unlimited miles.  This warranty extension will cover windshield replacement a maximum of ONE TIME where applicable on a vehicle with a VIN prior to those listed in the Production Change Information on page 2 and meeting the guidelines outlined in this bulletin.