FOTA (Firmware Over-The-Air) Reprogramming for DENSO Gen 4.5 Audio Navigation Infotainment Systems via DCM – 2023 Subaru Outback & Legacy / Ascent

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NHTSA ID Number: 10238458 Manufacturer Communication Number: 15-311-23 Summary This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed.   NUMBER: 15-311-23 DATE: 06/23/23 APPLICABILITY: 2023MY Outback & Legacy 2023MY Ascent SUBJECT: FOTA (Firmware Over-The-Air) Reprogramming for DENSO Gen 4.5 Audio … Read more

Procedure for Techline Infotainment Concern Data Collection and Sharing via TechShare – Harman & Denso CP1 Infotainment

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NHTSA ID Number: 10240123 Manufacturer Communication Number: 15-304-22R Summary This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.   NUMBER: 15-304-22R DATE: 10/11/22 REVISED: 07/31/23 APPLICABILITY: All Models with Harman and Denso CP1 Infotainment SUBJECT: Procedure for Techline Infotainment Concern Data Collection and Sharing … Read more

Starlink Infotainment Settlement Coupons

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NHTSA ID Number: 10198746 Manufacturer Communication Number: Subarunet Announ Summary Starlink infotainment settlement voucher.   To: All Subaru Retailers From: Subaru of America, Inc. – Service Operations Department Date: June 7, 2021 Re: Starlink Infotainment Settlement Coupons   SOA settled a class action lawsuit that alleged a range of technical glitches with the Starlink infotainment system.  As … Read more

Denso Gen 4 Cockpit One (CP1) Infotainment System Operating TIPS – 2020 Subaru Legacy & Outback

2020 Subaru Legacy

NHTSA ID Number: 10233901 Manufacturer Communication Number: 15-259-20R Summary All models equipped with CP1 Denso Audio Navigation head units. Denso Gen 4 Cockpit One (CP1) Infotainment System Operating TIPS.   NUMBER: 15-259-20R DATE: 02/19/20 REVISED: 01/11/22 APPLICABILITY: All Models Equipped with CP1 Denso Audio /Navigation Head Units SUBJECT: Denso Gen 4 Cockpit One (CP1) Infotainment System Operating … Read more

Harman Audio / Infotainment: Troubleshooting Audio Related Concerns – 2017-2020 Subaru

2019 Subaru Ascent

NHTSA ID Number: 10168571 Manufacturer Communication Number: 15-231-18R Summary This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once … Read more