Harman Audio

Required Supplemental Procedure when Installing a NEW (NOT Exchange) Harman Gen. 3.0, 3.1 or 3.1 Alpha Head Unit – All Models Equipped with Harman Audio / Navigation Head Units – Subaru

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Subaru

NHTSA ID Number: 10165508 Manufacturer Communication Number: 15-248-19 Summary When a NEW (NOT exchange) Harman Gen 3.0, 3.1 or 3.1 Alpha head unit (H/U) ordered through a Subaru RDC / PDC (warehouse) is installed, the serial number of that unit is not to linked a specific VIN. As a result, the customer will not be able to … Read more

Harman Audio / Infotainment: Harman Generation 3.0 and 3.1 Operating Tips – 2017-2020 Subaru

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NHTSA ID Number: 10233914 Manufacturer Communication Number: 15-221-18R Summary All Models Equipped with Harman Audio / Navigation Head Units.   NUMBER: 15-221-18R DATE: 04/11/18 REVISED: 03/28/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Harman Generation 3.0 and 3.1 Operating Tips   SPECIAL NOTE: For the latest updates on … Read more

Harman Audio / Infotainment: Troubleshooting Audio Related Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168571 Manufacturer Communication Number: 15-231-18R Summary This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once … Read more

Harman Audio / Infotainment: Troubleshooting USB Functionality Concerns – 2017-2020 Subaru

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NHTSA ID Number: 10233908 Manufacturer Communication Number: 15-226-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. (All models equipped with Harmon Audio/Navigation head units).   NUMBER: 15-226-18R DATE: 08/21/18 REVISED: 03/27/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting USB Functionality … Read more

Harman Audio / Infotainment: Troubleshooting Bluetooth Functionality Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10233870 Manufacturer Communication Number: 15-230-18R Summary Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns.   NUMBER: 15-230-18R DATE: 08/21/18 REVISED: 03/03/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns   INTRODUCTION: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns … Read more