NHTSA ID Number: 10222336
Manufacturer Communication Number: WRA-22R
Summary
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology.
NUMBER: WRA-22
DATE: 07/18/22
REVISED: 09/02/22
APPLICABILITY: | 2022 MY WRX |
SUBJECT: | WRX EyeSight® Reprogramming |
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology.
REASON FOR THIS SERVICE PROGRAM
The EyeSight® software in the vehicles included in this service program may erroneously cause the EyeSight® functions to temporarily stop working under certain operating conditions. EyeSight® functionality will be unavailable for the remainder of the drive cycle, the EyeSight® warning light will illuminate, and diagnostic trouble code (DTC) B28A6 will be stored. Following the next ignition cycle, the EyeSight® function returns to normal.
DESCRIPTION OF THE REPAIR
Subaru retailers will check and, if necessary, update the EyeSight® software as described in this bulletin at no cost to the customer.
AFFECTED VEHICLES
The number of U.S. vehicles included in this service program is 1,185.
Model Year | Carline | Production date range |
2022 | WRX | February 25, 2022 – April 27, 2022 |
Not all vehicles in the production date range listed above may be included in this service program. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com.
Retailer Responsibility
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
- Immediately identified
- Tagged or otherwise marked to prevent their delivery or use prior to repair
- Repaired in accordance with the repair procedures outlined in the bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this service program is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
Owner Notification
Subaru will notify affected vehicle owners by first class mail in August. Retailers will be advised when the notification is scheduled.
EyeSight® Stereo Camera Location:
SERVICE PROCEDURE /OUTLINE:
PACK FILE APPLICABILITY:
Model | Model Year | File Name | Decryption Keyword |
WRX | 2022 | 87501VC012.pk2 | 6C5ACB43 |
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
STEP 1: Confirm the VIN is affected by the Service Campaign.
STEP 2: Using the Subaru Select Monitor (SSM), check the current Control Software Version and the Recognition Software Version in the Data Monitor function of the EyeSight® Stereo Camera Assembly.
Using the values found within the data, confirm if the software has the updated version as per the table below.
Software | Control Software Version Number | Recognition Software Version Number | Result |
Updated Version | 7210007 | 6210006 | End of Procedure |
Original Version | 7210005 | 6210005 | Proceed to STEP 3 |
STEP 3: Using the Subaru Select Monitor (SSM), check the Camera Temperature within the Data Monitor Function of the EyeSight® Stereo Camera Assembly. Confirm the Camera Temperature is less the 176°F (80°C). Allow the temperature to decrease if needed before proceeding.
STEP 4: EyeSight® Stereo Camera Assembly Reprograming Precautions
A. Confirm there are no faults within the EyeSight® If there are any faults, they must be diagnosed, repaired, and cleared prior to reprogramming. Fully exit SSM prior to starting FlashWrite 2.
B. Apply the Electronic Parking Brake (EPB). Switch the ignition switch to the “ON” position (engine off). Using the gear selector lever, set the vehicle in the Neutral (N) range. Wait at least 5 minutes after complete.
CRITICAL:
- If the gear selector is in the Park (P) range, it is possible for the ignition switch to turn off automatically while reprogramming after approximately 60 minutes. This will cause the reprogramming procedure to fail.
- DO NOT operate SSM during reprograming.
- DO NOT have the engine running during reprogramming.
C. Confirm the PC being use for reprogramming is connected to a known good power source. Turn off any screen saver settings. Make sure the PC is not in power saving mode and is set to the normal power mode.
D. Confirm all electrical loads are switched off such as climate control, seat heater, audio system, etc.
E. Connect a Midtronics DCA-800 or GR8-100 battery charger to the vehicle, utilize the Power Supply Mode feature to supply a stable 13.5 volts.
NOTES:
- For instructions on using the power supply mode, reference the applicable User Manual for the Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Midtronics GR81100 Diagnostic Battery Charger on STIS.
- Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are all switched OFF before setting up the charger for Power Supply Mode.
- Select the correct battery type (Flooded, EFB, Gel, AGM, or AGM Spiral).
- Input the CCA which matches the vehicle’s battery. NOTE: OE and replacement batteries have different CCA ratings. Always confirm the battery’s CCA rating before proceeding.
- If using a DCA-8000 Dynamic Diagnostic Charging System, set the power supply voltage to 13.5 volts.
- DO NOT connect the DST-I, DST-010, or SDI until the Power Supply mode function has completed its battery test mode and the Charging Voltage has dropped to and shows a steady 13.5 Volts on the display.
- Once Power Supply Mode reaches a steady 13.5 volts, connect the DST-I, DST-010, or SDI to the OBD connector and proceed with initiating the normal FlashWrite reprogramming process.
- Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the voltage rises beyond 14V while programming is in process, the procedure will abort. This can indicate a need to test or charge the vehicle battery before any further attempt at programming is made.
- Control module failures resulting from battery discharge during reprogramming are not a matter for warranty. Should any DTCs reset after the reprogramming update is performed, diagnose per the procedure outlined in the applicable Service Manual.
VERY IMPORTANT: This information is applicable to the Subaru Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Subaru Midtronics GR8-1100 Diagnostic Battery Charger ONLY. It does not apply to any other brand / type of “generic” battery charger whatsoever. ONLY the DCA-8000 and the GR8-1100 and their Power Supply Mode feature have been tested and approved by SOA.
REMINDER: If the DCA-8000 or GR8-1100 indicates the vehicle’s battery must be charged, charge it fully using the DCA-8000 or GR8-1100 before proceeding to reprogram the vehicle using the Power Supply Mode.
STEP 5: EyeSight® Stereo Camera Assembly Reprograming
A. Reprogram the EyeSight® Stereo Camera Assembly following the normal FlashWrite procedure.
REMINDER: When the reprogramming procedure is completed correctly, Flashwrite will prompt a message displaying “Turn OFF the Ignition Switch.” The gear selector MUST be placed in the Park (P) position prior to switching the ignition switch to the “Off” position.
STEP 6: Reprogramming Confirmation
A. Switch the ignition switch to the “ON” position.
B. Using SSM, check the current Control Software Version and the Recognition Software Version in the Data Monitor function of the EyeSight® Stereo Camera Assembly. Document the current software information on the repair order.
Confirm the Control Software Version is 07210007 and the Recognition Software Version is 06210006. If the software version shown on SSM is does not match the versions stated above, the procedure has failed. Repeat the procedure starting from STEP 2.
CAUTION: Additional reprograming error information can be found on page #9. If the reprogramming is not successful after two attempts, replace the Stereo Camera Assembly.
NOTE: The steering responsive headlight and automatic headlight beam leveler function may be turned off temporarily after EyeSight® reprogramming has been performed. These features will recover automatically after driving.
EyeSight® Stereo Camera Assembly Replacement (if required):
In the event that the reprogramming cannot be completed after two attempts, the EyeSight® Stereo Camera Assembly will require replacement.
The service procedures for the stereo camera assembly replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
Refer to STIS: Body & Electrical/WIRING SYSTEM > EyeSight® > Stereo Camera
CAUTION:
If EyeSight® stereo camera assembly removal is required, particular care must be taken while removing the cover in order to avoid damaging the camera bracket. If excessive force is applied to the camera cover during removal the camera cover may contact the lens hood alignment pins on the camera bracket, causing them to break. If this happens, the windshield will require replacement.
EyeSight® Stereo Camera Part Information:
Part Description | Part Number |
CAMERA ASSY | 87501VC012 |
IMPORTANT: The part number labeled on the stereo camera assembly may be 87501VC010 or 87501VC011 even though the part number located on the outer box is 87501VC012. If the part has a pink dot sticker as shown in the image below, this indicates that the software has been updated to the latest version and can be used in place of 87501VC012.
Error Code Information:
In the event of an unsuccessful reprogramming attempt, an error code may be displayed. Pictured below is a description of the codes and the correct course of action if encountered.
No | Error Code | Type of Error | Course of Action |
1 | 00000001 | Parameter Error | The reprogramming may have been successful.
Confirm the software was updated to the latest version. Control software-version: 07210007 Recognition software-version: 06210006 If yes, successfully reprogrammed. Clear the fault memory. End of the procedure. If unsuccessful, repeat the reprogramming procedure from STEP 5. |
2 | 00000009 | Communication Error | Turn OFF the ignition switch and wait for 10 seconds.
Repeat the reprogramming procedure from STEP 5. DO NOT close FlashWrite2 at this time. |
3 | 00000281 | Download Error | |
4 | 00000282 | Data transfer Error | |
5 | 00000283 | Transmit Completion Error | |
6 | 00000284 | Checksum Error | |
7 | 00000270 | Unit Condition Error | Confirm the stereo camera temperature is less than 176°F / 80°C and the battery voltage is approximately 13.5 volts.
Turn OFF the ignition switch and wait for 10 seconds. Close FlashWrite2 and repeat the reprogramming procedure from STEP 5. |
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20 labels.
This notice applies to the VIN identified in the address section below
Subaru Service Program WRA-22
August 2022
Dear Subaru Owner:
We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.
Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology. You have received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS SERVICE PROGRAM
The EyeSight® software in the vehicles included in this service program may erroneously cause the EyeSight functions to temporarily stop working under certain operating conditions. EyeSight functionality will be unavailable for the remainder of the drive cycle, the EyeSight warning light will illuminate, and a certain diagnostic trouble code will be stored. Following the next ignition cycle, the EyeSight function returns to normal.
REPAIR
Your Subaru retailer (dealer) will check and, if necessary, update the EyeSight software logic at no cost to you.
WHAT YOU SHOULD DO
Please contact your Subaru retailer for an appointment to have this repair performed.
HOW LONG WILL THE REPAIR TAKE?
The time to check the EyeSight software version in your vehicle will be less than 15 minutes. If the software update is necessary, the reprogramming process may require up to two hours. Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time for scheduling purposes.
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/ customer-support.html to send us your information.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wra22.service-campaign.com.
If you need additional assistance, please contact us directly:
- By e-mail: Go to https://www.subaru.com/subaru-email-us.html
- By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
- By U.S. Postal mail: Write us at Subaru of America, Inc.,
Attn: Customer Advocacy Department,
P.O. Box 9103, Camden, NJ 08101-9877
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | WRX | 2022 |
1 Associated Document
Manufacturer Communications
NUMBER: WRA-22R
DATE: 07/18/22
REVISED: 09/02/22
https://www.nhtsa.gov/recalls?nhtsaId=10222336
MC-10222336-0001.pdf 3931.468KB
MC-10222336-0001
NHTSA ID Number: 10219468
Manufacturer Communication Number: WRA-22R
Summary
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology.
1 Associated Document
Manufacturer Communications
NUMBER: WRA-22R
DATE: 07/18/22
REVISED: 08/02/22
https://www.nhtsa.gov/recalls?nhtsaId=10219468
MC-10219468-0001.pdf 3823.374KB
MC-10219468-0001
NHTSA ID Number: 10216991
Manufacturer Communication Number: WRA-22
Summary
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology.
1 Associated Document
Manufacturer Communications
NUMBER: WRA-22
DATE: 07/18/22
https://www.nhtsa.gov/recalls?nhtsaId=10216991
MC-10216991-0001.pdf 3822.593KB
MC-10216991-0001
NHTSA ID Number: 10219478
Manufacturer Communication Number: SubaruNet Announ
Summary
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology.
1 Associated Document
Manufacturer Communications
Date: August 18, 2022
UPDATE Subaru Service Program: WRA-22 – WRX EyeSight® Reprogramming
https://www.nhtsa.gov/recalls?nhtsaId=10219478
MC-10219478-0001.pdf 166.594KB
MC-10219478-0001
NHTSA ID Number: 10216987
Manufacturer Communication Number: SubaruNet Announ
Summary
(WRA-22 WRX EyeSight® Reprogramming) In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology.
1 Associated Document
Manufacturer Communications
Date: July 18, 2022
New Subaru Service Program: WRA-22 – WRX EyeSight® Reprogramming
https://www.nhtsa.gov/recalls?nhtsaId=10216987
MC-10216987-0001.pdf 166.971KB
MC-10216987-0001
What J2534 reprogramming capabilities are available?
(4a) J2534 Reprogramming
Subaru reprogramming files using a generic (non-OEM) SAEJ2534 pass-thru vehicle programming device are available by contacting Service Technical Information Company toll free at 1-866-428-2278. The cost for the CD-ROM with all reprogramming files is $75.00 plus S/H and applicable state tax. Files will be updated four (4) times per year, in CD-ROM format, with all available reprogramming service information at the same above offered cost. Authorized Subaru Dealers are provided the same reprogramming information.
Before purchasing, the reprogramming details can be found in the following Reprogramming J-2534 Files chart. Click the link to view the PDF chart.
Subaru J2534 Reprogramming software meets the latest available J2534-1 specification. Our Reprogramming J2534 Files chart does not specify the Calibration Identification Number (CID); however, this information is included in our offered CD-Rom.
Note: The ECM or TCM being reprogrammed may already contain some or all of the reprogramming files listed in the Reprogramming J2534 Files chart shown by release date. It is possible to damage the vehicles ECM/TCMduring the reprogramming event. Once the reprogramming process has started, it is recommended not to interrupt the process until the event is completed. If you experience any problems, please contact your scan tool maker for further instructions.
(4b) Are all pre-2004MY Subaru vehicles compatible with J2534?
No. Subaru has no reprogramming capability for model years 1996-1998. Starting with our 1999 model year, please see our Reprogramming Pre-J2534 Files chart for affected model reprogramming information.
Both pre-J2534 reprogramming and J2534 pass thru reprogramming files are included in the offered HDS kit software for aftermarket service provider application.
- 🆚LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 PRO3/X-431 Throttle III/X431-TorqueIII/X431 V+, PROS V+, PAD3. ⓵ J2534 ECU Programming &Online functions directly connect to OEM server, 50+ reset same as X-431 Throttle;⓶Bi-directional control and All system diagnostics as Snap-on scanner; ⓷ Support 150+ brands Vehicles (include CAN/CAFD/DoIP/HD protocols and AutoAuth for FCA SGW) ⓸Powered by 8-core processor(1.8GHz), Android9.0 OS, 2.4 & 5GHz WiFi connection.
- 🚜[J2534 Reprogramming With FREE SMARTBOX 3.0】Save more than $2000, LAUNCH X431 PRO5 support J2534/DOIP/CANFD/HD protocols (Needn’t buy HDIII Module,Manufacture software and non-16pin adaptors need to be purchased separately.) Download OEM software from the manufacturer’s server to 1) program data to blank/used ECUs; 2) Reflash ECUs with data loss; 3)Upgrade ECU software version. As a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
- 👏[50+ Reset, Continuously Updated Reset Functions]: With the LAUNCH diagnostic tool, You will never be bothered by tricky vehicle issues and keep pace with newer technology. 50 commonly reset functions ( in the quick page ) reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to reset, regeneration, initiation, matching, etc. (Functions vary by models, configurations, and systems.)
- 🌐[One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner Bluetooth provides Repair Tips, Repair Assist, Component Measurement, TSB, Relevant Cases DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair. 🤩[One Scanner For Multiple Uses]: LAUNCH diagnostic tool PRO5 collaborates with add-on modules (ADAS, Videoscope, TSGUN, X-ProG3, WiFi Pinter, Battery Tester) to expand business applications and improve diagnostic accuracy.
- 👍【2023 New OE Level Online Functions 】Bidirectional Scan Tool offers you various high-end online functions, which enable you to access the online data to do fast & complicated vehicle repairs, e.g. 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
- As a multi-protocol Pass-Thru vehicle interface, MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
- MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro, MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer.★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, Please contact us.
- Wireless with advanced networking functions:Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable.Rugged design capable of withstanding harsh environments *Internet updateable.
- Fully compatible with both SAE J2534-1 and J2534-2 gram standards *Performs the standard PassThru J2534 functionality *Compatible with for Toyota Techstream, for Volvo VIDA, for Honda HDS, for Jaguar-Land Rover IDS and for BMW 3G for OEM diagnostics,Fast performance ensures quickly gram even the newest controllers.
- 🌐【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
- 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
- 🌐【Multiple Devices Connected with PC】Autel MaxiFlash Elite J2534 also supports multiple device connections to the PC, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
- 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
- Stop sending vehicles to the dealer or calling a mobile technician. We do the programming for you.
- Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
- Call to schedule your programming session, plug it in, and we do the rest!
- Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
- 🔥🔥🔥【2023 TOP-ENHANCED HARDWARES MAKING MS908S PRO II THE CHAMPION】Autel has upgraded the MS908S Pro to MS908S PRO II with 2023 Enhanced Hardwares & Newest Functions, making it FASTER and SMARTER! Upgraded of Autel MS908S Pro/ MaxiCOM MK908P/ Elite, MS908S PRO II is most wanted with level-up performance: 🏆User-friendly Android 10 🏆5X faster Octa-core processor 🏆16M Camera 🏆Enhanced 2048*1536 display 🏆4G+128GB for fast running & data storage 🏆5G&2.4 GHz Dual WiFi for efficient updatings.
- 👍【AMAZING! 2023 NEWLY ADDED FUNCTIONS】Autel armed $300+ valued new functions to 2023 MaxiSYS MS908S PRO II with the same cost as before! Including: ✅Enhanced ECU Programming for BENZ & BMW. ✅10+ High-end Functions ✅Advanced ECU Codings ✅36+ Hot Services ✅Full Bidirectional ✅👉🏆Diagnostics for Tesla & McLaren cars 👉🏆VIN/ License SCAN 👉🏆WIFI Print 👉🏆D-PDU/RP1210 ✅ BT506/ MP408/ MV108 supports ✅FCA & RENAULT SGW. ✅NO IP-Restriction 😎👊Autel always pursues HIGH PRODUCTS for you!
- 👍【ONE-STOP ECU PROGRAMMING FOR BENZ/ BMW & J2534 DEVICE EXTENDED PROGRAMMING ABILITY FOR MULTI-CARS】Coming with J2534 device, Autel MS908S Pro II is competent for ECU programming/ ECU Online coding/ adaption for BENZ/ BMW cars. It can program blank ECU, adapt existed ECU, match components, reflash second-hand ECU, unlock hidden functions, etc.👍👉J2534 device ALONE can also work with P-C OE-softwares to program other cars, like Ford, GM, Honda, etc. 🚦📢👉OE-softwares need to BUY from car webs.
- 👍【ADVANCED ECU CODING, CUSTOMIZE YOUR CARS】Automotive diagnostic scan tool MS908S Pro II features Advanced ECU Coding, so you can use it to customize your cars as needed by disabling some unneeded OEM settings (like auto start-stop, chimes, etc), or activating the hidden features pre-programmed to car computer to get high-end functions (like US-style daytime light, auto door look at a particular speed, etc).👉Compatible with BENZ, BWM, VW, Audi, Skoda, etc.
- 👍【36+ MAINTENANCE SERVICES & VAG GUIDED FUNCTIONS】Same as Autel MSUltra/ MS919/ MS909/ Elite II, Autel MaxiSYS MS908S PRO II features 36+ services for 10,000+ vehicles, such as crankshaft relearn, Oil Reset, EPB, SAS, A/F Setting, Throttle, Suspension, Headlamp, IMMO (basic), Injector Coding, Power Balance, BMS Reset, Brake Bleed, etc. 🚦📢👉Guided Functions provides step-by-step guidances to complete complex service operations for VAG cars, like: Bently, VW, Audi, Skoda, Seat, etc.
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current GM Vehicles: Now includes CAN-FD, DoIP (Diagnostics over Internet Protocol - as defined in J2534-2) and support for J2534 version 5.0. This is the tool that GM dealerships use for diagnostics and reprogramming.
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
- [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide

- 👍[New & Outstanding X431 PRO5 Scanner] LAUNCH X431 PRO5 scan tool, upgrade of LAUNCH X431 PRO3 & X431 V+ PRO, configures a SmartBox 3.0 VCI (J2534/DoIP/CAN FD compliant) that performs online programming for BMW & Benz models as OEM level. More powerful features: Online Coding for Porsche/Audi, Heavy-duty Truck Diagnostics, VAG Guided Functions, 50+ Services, etc., bring ease & efficiency. Powerful software even covers online diagnostics for FCA cars & newer model data.
- [J2534 Programming with Smartbox3.0] If you’re seeking all-in-one solutions for car ECU tuning needs, LAUNCH X431 PRO5 programming tool is ready to work for you. Support online programming for BMW&Benz and hold exclusive programming backup/restoration. Come with a Smartbox 3.0 device of J2534 standard and pair with a PC to download OEM software to upgrade the ECU software, which maximizes the vehicle performance and minimizes diagnostic problems.
- [ECU Coding Customizes All You Want] With top of the tech instruction and vehicle data, LAUNCH X431 PRO5 diagnostic scanner performs well in ECU Coding and makes everything easier 1) recode adaptive data after ECU replacement 2) personalization/retrofit to improve car comfort: deactivate auto start-stop or change interior lights 3) coding data backup/reserve 4) online coding for BMW/Benz/Porsche/VW/Skoda/Seat 5) online matching/calibration for VW/for Audi, etc.
- [Huge Vehicle Software Database] LAUNCH scanner PRO5 can be nominated as a powerful troubleshooter for 99% of post 1996-automobiles. Provide abundant exclusive functions for effortless diagnostics: Benz/BMW Data Backup/Restoration; Benz/BMW Manual Mode Programming; Benz SCN Coding/Variant Coding; BMW Coding (with newer data to 2022.03); AutoAuth for FCA SGW(2018 later); Various Online Coding Data for VW/for Audi, etc. 2-Year free updating will keep renewing the data for more vehicles.
- [AutoAuth Access & 50+ Services] Partnered AutoAuth FCA US, LAUNCH scanner can directly login to the AutoAuth account and secure check (reading DTC, active test, reset functions, etc.) for FCA vehicles. 50+ services that are needed for repair shops have been packed in X431 PRO5 auto scanner, such as Hot functions (Oil Reset, EPB Reset, SAS Reset, ABS Bleeding, etc.) and Comprehensive functions (High Voltage Battery Diagnostics, Transport Mode),
- Based on LAUNCH X431 V+/PRO3/PROS/PADIII/TURBO/Throttle, upgrading all the diagnostic functions & hardware configuration and bringing 8 x faster processing. J2534 ECU Programming, Online ECU Coding & Adaptations, Intelligent AutoVIN & AutoScan, 50+ Hot Services, All System Diagnostics, VAG Guided Function, FCA AutoAuth Access, etc. The software is updated to 2018/2019/2020/ and covers the most recent car makes & models in 2021.
- LAUNCH CRP129X scan tool scanner for car features 5 reset services: Oil Reset, Steering Angle Calibration, Electronic Parking Brake, TPMS Reset, Throttle Adaptation, give you many choices. The Auto VIN scan can identify car make, model, and year info to shorten the navigation process. You can generate a vehicle health report by one-click and share to your email via Wifi which helps avoid blind maintenance, save time and money.
- 【All System Diagnostics for 99% Vehicle Coverage】Serve for 150+ American, Asian, European brands, and cover 99% of vehicle models worldwide. This LAUNCH diagnostic scan tool can operate complete full-function diagnostics to all on-board systems to troubleshoot and repair all vehicle problems, including Engine, Transmission, Airbag, ABS, ESP, TPMS, Immobilizer, Gateway, Steering, Radio, Air Conditioning, etc.
- 【Free TPMS Activation Tool】+【Great Gift Idea】We offer a free EL50448 TPMS Activation Tool work for GM cars to give thanks for customers' continued support. Just click "Extra Savings" under price and add both to your cart. Limited quantity. First come, first served. 👍A top present choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT!
- 【100% GENUINE PRODUCT】This LAUNCH X431 PRO 5 automotive scanner officially authorized from LAUNCH enjoys the extended 5 years extra-long-term warranty, and 60 days no-question return & replacement policy. We are always at hand for any issues arising from this scan tool’s use, with the 24/7 response to every inquiry email from aftersale-launchdirect@outlook.co m for your shopping experience that feels secure.
Last update on 2023-05-27 / Affiliate links / Images from Amazon Product Advertising API
This product was presentation was made with AAWP plugin.
SEOCONTENT-START
Bulletin Number: WRA-22R; Revised: 09/02/22 Page 1 of 11 SERVICE PROGRAM BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: WRA-22R DATE: 07/18/22 REVISED: 09/02/22 APPLICABILITY: 2022 MY WRX SUBJECT: WRX EyeSight® Reprogramming In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology. REASON FOR THIS SERVICE PROGRAM The EyeSight® software in the vehicles included in this service program may erroneously cause the EyeSight® functions to temporarily stop working under certain operating conditions. EyeSight® functionality will be unavailable for the remainder of the drive cycle, the EyeSight® warning light will illuminate, and diagnostic trouble code (DTC) B28A6 will be stored. Following the next ignition cycle, the EyeSight® function returns to normal. DESCRIPTION OF THE REPAIR Subaru retailers will check and, if necessary, update the EyeSight® software as described in this bulletin at no cost to the customer. AFFECTED VEHICLES The number of U.S. vehicles included in this service program is 1,185. Model Year Carline Production date range 2022 WRX February 25, 2022 – April 27, 2022 Not all vehicles in the production date range listed above may be included in this service program. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2022 Subaru of America, Inc. All rights reserved. Bulletin Number: WRA-22R; Revised: 09/02/22 Page 2 of 11 Continued… Retailer Responsibility Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement. Any vehicles listed in any recall/campaign that are in retailer stock must be: • Immediately identified • Tagged or otherwise marked to prevent their delivery or use prior to repair • Repaired in accordance with the repair procedures outlined in the bulletin Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this service program is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. Owner Notification Subaru will notify affected vehicle owners by first class mail in August. Retailers will be advised when the notification is scheduled. EyeSight® Stereo Camera Location: Bulletin Number: WRA-22R; Revised: 09/02/22 Page 3 of 11 Continued… SERVICE PROCEDURE /OUTLINE: Bulletin Number: WRA-22R; Revised: 09/02/22 Page 4 of 11 Continued… PACK FILE APPLICABILITY: Model Model Year File Name Decryption Keyword WRX 2022 87501VC012.pk2 6C5ACB43 SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. STEP 1: Confirm the VIN is affected by the Service Campaign. STEP 2: Using the Subaru Select Monitor (SSM), check the current Control Software Version and the Recognition Software Version in the Data Monitor function of the EyeSight® Stereo Camera Assembly. Using the values found within the data, confirm if the software has the updated version as per the table below. Software Control Software Version Number Recognition Software Version Number Result Updated Version 7210007 6210006 End of Procedure Original Version 7210005 6210005 Proceed to STEP 3 STEP 3: Using the Subaru Select Monitor (SSM), check the Camera Temperature within the Data Monitor Function of the EyeSight® Stereo Camera Assembly. Confirm the Camera Temperature is less the 176°F (80°C). Allow the temperature to decrease if needed before proceeding. STEP 4: EyeSight® Stereo Camera Assembly Reprograming Precautions A. Confirm there are no faults within the EyeSight® system. If there are any faults, they must be diagnosed, repaired, and cleared prior to reprogramming. Fully exit SSM prior to starting FlashWrite 2. B. Apply the Electronic Parking Brake (EPB). Switch the ignition switch to the “ON” position (engine off). Using the gear selector lever, set the vehicle in the Neutral (N) range. Wait at least 5 minutes after complete. Bulletin Number: WRA-22R; Revised: 09/02/22 Page 5 of 11 Continued… CRITICAL: • If the gear selector is in the Park (P) range, it is possible for the ignition switch to turn off automatically while reprogramming after approximately 60 minutes. This will cause the reprogramming procedure to fail. • DO NOT operate SSM during reprograming. • DO NOT have the engine running during reprogramming. C. Confirm the PC being use for reprogramming is connected to a known good power source. Turn off any screen saver settings. Make sure the PC is not in power saving mode and is set to the normal power mode. D. Confirm all electrical loads are switched off such as climate control, seat heater, audio system, etc. E. Connect a Midtronics DCA-800 or GR8-100 battery charger to the vehicle, utilize the Power Supply Mode feature to supply a stable 13.5 volts. NOTES: • For instructions on using the power supply mode, reference the applicable User Manual for the Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Midtronics GR8- 1100 Diagnostic Battery Charger on STIS. • Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are all switched OFF before setting up the charger for Power Supply Mode. • Select the correct battery type (Flooded, EFB, Gel, AGM, or AGM Spiral). • Input the CCA which matches the vehicle’s battery. NOTE: OE and replacement batteries have different CCA ratings. Always confirm the battery’s CCA rating before proceeding. • If using a DCA-8000 Dynamic Diagnostic Charging System, set the power supply voltage to 13.5 volts. • DO NOT connect the DST-I, DST-010, or SDI until the Power Supply mode function has completed its battery test mode and the Charging Voltage has dropped to and shows a steady 13.5 Volts on the display. • Once Power Supply Mode reaches a steady 13.5 volts, connect the DST-I, DST-010, or SDI to the OBD connector and proceed with initiating the normal FlashWrite reprogramming process. • Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the voltage rises beyond 14V while programming is in process, the procedure will abort. This can indicate a need to test or charge the vehicle battery before any further attempt at programming is made. • Control module failures resulting from battery discharge during reprogramming are not a matter for warranty. Should any DTCs reset after the reprogramming update is performed, diagnose per the procedure outlined in the applicable Service Manual. Bulletin Number: WRA-22R; Revised: 09/02/22 Page 6 of 11 Continued… VERY IMPORTANT: This information is applicable to the Subaru Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Subaru Midtronics GR8-1100 Diagnostic Battery Charger ONLY. It does not apply to any other brand / type of “generic” battery charger whatsoever. ONLY the DCA-8000 and the GR8-1100 and their Power Supply Mode feature have been tested and approved by SOA. REMINDER: If the DCA-8000 or GR8-1100 indicates the vehicle’s battery must be charged, charge it fully using the DCA-8000 or GR8-1100 before proceeding to reprogram the vehicle using the Power Supply Mode. STEP 5: EyeSight® Stereo Camera Assembly Reprograming A. Reprogram the EyeSight® Stereo Camera Assembly following the normal FlashWrite procedure. REMINDER: When the reprogramming procedure is completed correctly, Flashwrite will prompt a message displaying “Turn OFF the Ignition Switch.” The gear selector MUST be placed in the Park (P) position prior to switching the ignition switch to the “Off” position. STEP 6: Reprogramming Confirmation A. Switch the ignition switch to the “ON” position. B. Using SSM, check the current Control Software Version and the Recognition Software Version in the Data Monitor function of the EyeSight® Stereo Camera Assembly. Document the current software information on the repair order. Bulletin Number: WRA-22R; Revised: 09/02/22 Page 7 of 11 Continued… Confirm the Control Software Version is 07210007 and the Recognition Software Version is 06210006. If the software version shown on SSM is does not match the versions stated above, the procedure has failed. Repeat the procedure starting from STEP 2. CAUTION: Additional reprograming error information can be found on page #9. If the reprogramming is not successful after two attempts, replace the Stereo Camera Assembly. NOTE: The steering responsive headlight and automatic headlight beam leveler function may be turned off temporarily after EyeSight® reprogramming has been performed. These features will recover automatically after driving. EyeSight® Stereo Camera Assembly Replacement (if required): In the event that the reprogramming cannot be completed after two attempts, the EyeSight® Stereo Camera Assembly will require replacement. The service procedures for the stereo camera assembly replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Refer to STIS: Body & Electrical/WIRING SYSTEM > EyeSight® > Stereo Camera CAUTION: If EyeSight® stereo camera assembly removal is required, particular care must be taken while removing the cover in order to avoid damaging the camera bracket. If excessive force is applied to the camera cover during removal the camera cover may contact the lens hood alignment pins on the camera bracket, causing them to break. If this happens, the windshield will require replacement. EyeSight® Stereo Camera Part Information: Part Description Part Number CAMERA ASSY 87501VC012 Bulletin Number: WRA-22R; Revised: 09/02/22 Page 8 of 11 Continued… IMPORTANT: The part number labeled on the stereo camera assembly may be 87501VC010 or 87501VC011 even though the part number located on the outer box is 87501VC012. If the part has a pink dot sticker as shown in the image below, this indicates that the software has been updated to the latest version and can be used in place of 87501VC012. Error Code Information: In the event of an unsuccessful reprogramming attempt, an error code may be displayed. Pictured below is a description of the codes and the correct course of action if encountered. No Error Code Type of Error Course of Action 1 00000001 Parameter Error The reprogramming may have been successful. Confirm the software was updated to the latest version. Control software-version: 07210007 Recognition software-version: 06210006 If yes, successfully reprogrammed. Clear the fault memory. End of the procedure. If unsuccessful, repeat the reprogramming procedure from STEP 5. 2 00000009 Communication Error Turn OFF the ignition switch and wait for 10 seconds. Repeat the reprogramming procedure from STEP 5. DO NOT close FlashWrite2 at this time. 3 00000281 Download Error 4 00000282 Data transfer Error 5 00000283 Transmit Completion Error 6 00000284 Checksum Error 7 00000270 Unit Condition Error Confirm the stereo camera temperature is less than 176°F / 80°C and the battery voltage is approximately 13.5 volts. Turn OFF the ignition switch and wait for 10 seconds. Close FlashWrite2 and repeat the reprogramming procedure from STEP 5. Bulletin Number: WRA-22R; Revised: 09/02/22 Page 9 of 11 SERVICE PROGRAM IDENTIFICATION LABEL: Type or print the necessary information on a Campaign Identification Label. The completed label should be attached to the vehicle’s upper radiator support. Additional labels are available through normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20 labels. CLAIM REIMBURSEMENT AND ENTRY PROCEDURES: Credit to perform this recall will be based on properly completed repair order information. Retailers may submit claims through Subarunet.com. Labor Description Labor Operation # Labor Time Fail Code VERSION CHECK & REPROGRAMING A167-718 1.3 WRA-22 VERSION CHECK & REPROGRAMING (2 TIMES) A167-728 2.1 VERSION CHECK & REPROGRAMMING (2 TIMES & FAILED) STEREO CAMERA REPLACEMENT A167-701 3.5 VERSION ID CHECK ( NO REPROGRAMMING NEEDED) A167-708 0.2 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs. Subaru of America, Inc PO Box 9103 Camden, NJ 08101-9877 844-373-6614 www.subaru.com This notice applies to the VIN identified in the address section below Subaru Service Program WRA-22 August 2022 Dear Subaru Owner: We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction. Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology. You have received this notice because our records indicate that you currently own one of these vehicles. REASON FOR THIS SERVICE PROGRAM The EyeSight® software in the vehicles included in this service program may erroneously cause the EyeSight functions to temporarily stop working under certain operating conditions. EyeSight functionality will be unavailable for the remainder of the drive cycle, the EyeSight warning light will illuminate, and a certain diagnostic trouble code will be stored. Following the next ignition cycle, the EyeSight function returns to normal. REPAIR Your Subaru retailer (dealer) will check and, if necessary, update the EyeSight software logic at no cost to you. WHAT YOU SHOULD DO Please contact your Subaru retailer for an appointment to have this repair performed. HOW LONG WILL THE REPAIR TAKE? The time to check the EyeSight software version in your vehicle will be less than 15 minutes. If the software update is necessary, the reprogramming process may require up to two hours. Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time for scheduling purposes. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please go to https://www.subaru.com/support/ customer-support.html to send us your information. A subsidiary of SUBARU CORPORATION IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information, please go to: http://www.wra22.service-campaign.com. If you need additional assistance, please contact us directly: • By e-mail: Go to https://www.subaru.com/subaru-email-us.html • By telephone: 1-844-373-6614 Monday through Friday between 8:00 a.m. and 7:00 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc., Attn: Customer Advocacy Department, P.O. Box 9103, Camden, NJ 08101-9877 Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc.
**************************************************************************************************************
Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: July 18, 2022 New Subaru Service Program: WRA-22 – WRX EyeSight® Reprogramming In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology. REASON FOR THIS SERVICE PROGRAM The EyeSight® software in the vehicles included in this service program may erroneously cause the EyeSight functions to temporarily stop working under certain operating conditions. EyeSight functionality will be unavailable for the remainder of the drive cycle, the EyeSight warning light will illuminate, and diagnostic trouble code (DTC) B28A6 will be stored. Following the next ignition cycle, the EyeSight function returns to normal. Affected Vehicles The number of U.S. vehicles included in this service program is 1,185. Not all vehicles in the production date range listed above may be included in this service program. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This information will be available today. Description of the Repair Subaru retailers will check and, if necessary, update the EyeSight software as described in the Service Program Bulletin at no cost to the customer. Retailer Responsibility Any vehicles listed in any recall or campaign that are in retailer stock must be: • Immediately identified • Tagged or otherwise marked to prevent their delivery or use prior to repair • Repaired in accordance with the repair procedures outlined in the Bulletin Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this service program is taken into inventory or in for service, necessary steps should be taken to ensure the repair has been made before selling or releasing the vehicle. Owner Notification Owners will be notified by first class mail in August. Retailers will be advised when the notification is scheduled. Model Year Carline Production date range 2022 WRX February 25, 2022 – April 27, 2022 Service and Claim Information Please refer to the WRA-22 Service Program Bulletin on STIS for detailed service and claim information.
**************************************************************************************************************
Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: August 18, 2022 UPDATE Subaru Service Program: WRA-22 – WRX EyeSight® Reprogramming Owner Notification Owner notification letters were issued on August 17, 2022. A copy of the letter will be included in the WRA22 Service Program Bulletin on STIS. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2022 model year WRX vehicles equipped with EyeSight® Driver Assist Technology. REASON FOR THIS SERVICE PROGRAM The EyeSight® software in the vehicles included in this service program may erroneously cause the EyeSight functions to temporarily stop working under certain operating conditions. EyeSight functionality will be unavailable for the remainder of the drive cycle, the EyeSight warning light will illuminate, and diagnostic trouble code (DTC) B28A6 will be stored. Following the next ignition cycle, the EyeSight function returns to normal. Affected Vehicles The number of U.S. vehicles included in this service program is 1,185. Not all vehicles in the production date range listed above may be included in this service program. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This information will be available today. Description of the Repair Subaru retailers will check and, if necessary, update the EyeSight software as described in the Service Program Bulletin at no cost to the customer. Retailer Responsibility Any vehicles listed in any recall or campaign that are in retailer stock must be: • Immediately identified • Tagged or otherwise marked to prevent their delivery or use prior to repair • Repaired in accordance with the repair procedures outlined in the Bulletin Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this service program is taken into inventory or in for service, necessary steps should be taken to ensure the repair has been made before selling or releasing the vehicle. Model Year Carline Production date range 2022 WRX February 25, 2022 – April 27, 2022 Service and Claim Information Please refer to the WRA-22 Service Program Bulletin on STIS for detailed service and claim information.
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END