Reprogramming for Non-Requested Bluetooth Audio Streaming Affecting ONLY Clarion Audio Units – 2011-2012 Subaru

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NHTSA ID Number: 10234924

Manufacturer Communication Number: 1516513

Summary

Reprogramming for Non-Requested Bluetooth Audio Streaming Affecting ONLY Clarion Audio Units

 


NUMBER: 15-165-13
DATE: 08/08/13

APPLICABILITY: 2011-2012MY Legacy, and Outback
2011-2012MY Impreza
2011-2012MY Impreza WRX
2011-2012MY Forester
Models Equipped with Clarion Bluetooth Audio Units
SUBJECT: Reprogramming for Non-Requested Bluetooth Audio Streaming Affecting ONLY Clarion Audio Units

 

INTRODUCTION

This Bulletin announces the availability of reprogramming files to address customer concerns of the Bluetooth audio streaming feature operating without being selected. This causes the source’s (Smartphone, iPod®, iPhone®, MP3 player) battery to drain unexpectedly.

The update will initiate an “OFF” signal to the media device should Bluetooth audio streaming begin without a request from the vehicle’s audio unit.  The reprogramming files are accessible via:  Subarunet > Service > Clarion Downloads and will need to be downloaded onto a dedicated new or completely empty and formatted USB storage device (flash drive) for installation into the audio unit through the audio system’s USB port.

IMPORTANT:  Read through and understand this service procedure completely before proceeding any further as damage to the audio unit may result if proper precautions outlined below are not followed.

 

COUNTERMEASURE IN PRODUCTION

MODEL MODEL YEAR STARTING VIN
Legacy 2012 C*031045
Outback 2012 C*268432
Impreza 4-Door 2012 C*021407
Impreza 5-Door C*226563
WRX 4-Door C*022373
WRX 5-Door C*228090
Forester 2012 C*453576

 

PART INFORMATION

A new or completely empty and formatted USB mass storage device (flash drive), Format: FAT32 with a minimum capacity of 128MB which should be dedicated to storing these reprogramming files only is required to perform these updates.  The device must not contain or require any software to operate.  As a result, some flash drives larger than 4GB may not be acceptable to use for this procedure.

 

SERVICE PROCEDURE / INFORMATION

  • Confirm the PC and USB device you are using is not infected with any virus.
  • Use the procedure below to format your USB device for FAT32
  • Click Start (this is located in the lower left corner of the desktop screen) then, in the Search programs and files box, type “explorer”

 

  • As you type the word “explorer”, search results will start to appear. In the results, click on the “Windows Explorer” option under the Programs section.

 

  • In the next window, choose the Computer section on the left. Locate “Removable Disk

 

NOTE: You must make sure that the device you are formatting is the USB Flash Drive.  This drive may have various names assigned to it by the manufacturer of the device and may not reflect the drive name given in this example.

  • Right click the picture for “Removable Disk” then select “Format”.

 

  • When the “Format” dialog box appears, make sure that the option labeled “File System” is set to FAT32 and the Quick Format box is checked as well. Then, click the “Start” button.

 

  • Click “OK” when the following window appears.

 

  • The drive will then start formatting and will display this window when it is finished. Click “OK” to complete the process.

 

IMPORTANT:  When downloading the reprogramming files to your USB device, only download the file you need to reprogram the audio unit of the vehicle you are working on.  Never store more than one file on the USB device at any time.  Other files on the device can cause the reprogramming procedure to not complete properly and may also damage the audio head unit.  The link below will take you to the download site:

* Click Here To Download The Clarion Bluetooth Audio Streaming Updating Files *

 

UPDATING FILE APPLICABILITY CHART

MODEL MODEL YEAR HEAD UNIT PART NUMBER UPDATING FILE NAME
Legacy & Outback 2011-2012 86201AJ61A 470-2983-02-V020_MainMicom-USA.mot
Impreza, WRX 2011 86201FG620 470-2725-11-V074_MainMicom-USA.mot
2012 86201FG620 470-2985-02-V011_MainMicom-USA.mot
86201FG630 (Display Radio) 470-3030-03-V010_Audio__________.HEX
Forester 2011 86201FG620 470-2725-11-V074_MainMicom-USA.mot
86201FG630 (Display Radio)** 470-2803-06-V406_Audio__________.HEX
470-3178-02-V105_Audio__________.HEX

After clicking the link above, follow the prompts provided by the browser your system utilizes to complete the download process.

Once the download completes, click Run in the Security Warning box.

 

Click on “Browse” in the WinZip Self Extractor box then select “My Documents” as the location to save the files.  Once “My Documents” is selected, click on “Unzip”.  When completed click “OK” and all 6 of the files will all be saved in a new file folder in My Documents called “clarion_files”.

 

Click on the “clarion_files” icon in “My Documents” and a window will open with all 6 of the downloaded files listed.

 

Right-click on the file you want to select and a pop-up window will appear.  Left click on “Send to” then a second window will open with your destination choices.  Select “Removable Disk”.  NOTE: the letter designation (shown here as E:) will vary.  The file you selected will be transferred to your USB device and be ready to use.  Once you have selected the applicable Updating File and saved it onto your USB device, you are ready to proceed with the reprogramming procedure.

CAUTION:  Ensure the vehicle’s battery is fully charged.  Do not leave a charger or booster connected during this process.  Fully review and become familiar with the procedure appropriate for the audio unit you are updating before proceeding further.

**Before reprogramming the 86201FG630 Display Radio in a 2011MY Forester, the currently installed software version must be verified using first 6 steps of the following procedure.  Once the currently installed version is determined, select the corresponding Updating File from the chart above, download it to your USB device then proceed with the reprogramming procedure outlined below.

 

SOFTWARE VERSION VERIFICATION AND REPROGRAMMING INSTRUCTIONS FOR 2011  FORESTER AND 2012 IMPREZA WRX WITH THE 86201FG630 DISPLAY RADIO

 

  • Turn the ignition key to the “ACC” position.
  • Confirm all CDs have been ejected from the audio unit.
  • Press the power button to switch the audio unit to “Audio Off” mode (“Audio Off” shown on the display screen).

 

  • While pressing and holding down the station preset station key “6”, turn the TUNE / TRACK / CH button clockwise for 30 “clicks” until the first “Version” screen is displayed.
  • Turn the TUNE / TRACK / CH button another click clockwise to display the second (2/3) ”Version” screen.

 

  • Select the proper reprogramming file from the chart below.
DISPLAYED SOFTWARE VERSION USE UPDATING FILE
2803-04-V403 or earlier 470-2803-06-V406_Audio__________.HEX
3178-01-V104 or earlier 470-3178-02-V105_Audio__________.HEX
  • Push the TUNE / TRACK / CH button to display the following screen.

 

  • Plug the USB device into the USB port.

 

  • Turn the TUNE / TRACK / CH button clockwise to scroll through the following screens until the version number is highlighted in screen 3/3.

 

  • Turn the TUNE / TRACK / CH button clockwise.

 

  • Press the TUNE / TRACK / CH button to select the displayed version (2803-06-v406).

 

  • Turn the TUNE / TRACK / CH button clockwise to move the highlight down to“OK” then Press the TUNE / TRACK / CH button again to select OK.

 

  • Press the TUNE / TRACK / CH button again to select OK.

Next, the actual reprogramming file transfer from the USB device will begin. It will take about 10 minutes for the update procedure to complete.

 

IMPORTANT:  DO NOT turn the key off or remove the USB device while the update is taking place!

 

  • Once the above screen is displayed, remove the USB device and turn the key “OFF”.
  • Turn the ignition key back to the “ACC” position again then press the power button to switch the audio unit to “Audio Off” mode (“Audio Off” shown on the display screen).

 

  • While pressing and holding down the station preset station key “6”, turn the TUNE / TRACK / CH button clockwise for 30 “clicks” until the first “Version” screen is displayed. Confirm the updated software version is now installed to complete the reprogramming procedure.

 

POSSIBLE ERROR MESSAGES AND SOLUTIONS FOR THE 86201FG630 DISPLAY RADIO REPROGRAMMING PROCEDURE

If this message appears, erase the USB device then re-download the Updating File from Subarunet

 

If this message appears, restart the reprogramming procedure from the beginning.

 

REPROGRAMMING INSTRUCTIONS FOR 2012 LEGACY & OUTBACK WITH THE 86201AJ61A AUDIO UNIT

  • Download the applicable Updating File to your USB device from Subarunet.
  • Turn the Ignition key “ON”.
  • Push the Power Key to turn the audio unit “ON”
  • Push the CD/AUX button and be sure the unit is in CD Mode.
  • Push the Power Key again to turn the audio unit “OFF”. Make sure the display screen is blank.
  • Push and hold down station preset buttons 5, 6 and the TEXT buttons all at the same time.

The current software version will display on the screen and appear like the illustration shown below.

  • Push and hold down station preset buttons 5, 6 and the CD/AUX buttons all at the same time until the next message in the illustration shown below displays on the screen:

 

  • Plug the USB device into the USB port. Once connected, the updating process will begin automatically and take about 8 minutes to complete.  The following illustrations show what the display screens will look like during the updating process.

Connecting the USB memory

Erasing MICOM data

Reading Update File

Update is Completed

Opening

Audio off mode

  • Remove the USB device.
  • Push and hold down station preset buttons 5, 6 and the TEXT buttons all at the same time.
  • When the software version is displayed, confirm the correct Updating File name shown in the illustration below has been installed to complete the procedure.

 

POSSIBLE ERROR MESSAGES AND SOLUTIONS FOR THE 86201AJ61A AUDIO UNIT REPROGRAMMING PROCEDURE

ERROR MESSAGE DISPLAYED

SOLUTION

Re-connecting USB memory.

Re-connecting USB memory.

Recopy Updating File to USB memory.

Recopy Updating File to USB memory.

Recopy Updating File to USB memory.

Re-start Updating operation.

Re-start Updating operation.

Re-start Updating operation.

 

REPROGRAMMING INSTRUCTIONS FOR 2011-12 IMPREZA WITH THE 86201FJ620 AUDIO UNIT

  • Download the applicable Updating File to your USB device from Subarunet.
  • Turn the Ignition key “ON”.
  • Push the Power Key to turn the audio unit “ON”
  • Push the CD/AUX button and be sure the unit is in CD Mode.
  • Push the Power Key again to turn the audio unit “OFF”. Make sure the display screen is blank.
  • Push and hold down station preset buttons 5, 6 and the TEXT buttons all at the same time.

The current software version will display on the screen and appear like the illustrations shown below.

07 or 08 or 09 or 10

0 or 1 or 2 or 3

  • Push and hold down station preset buttons 5, 6 and the CD/AUX buttons all at the same time until the next message in the illustration shown below displays on the screen:

 

  • Plug the USB device into the USB port. Once connected, the updating process will begin automatically and take about 8 minutes to complete.  The following illustrations show what the display screens will look like during the updating process.

Connecting the USB memory

Erasing MICOM data

Reading Update File

Update is Completed

Opening

Audio off mode

  • When the software version is displayed, confirm the correct Updating File name shown in the illustration below has been installed to complete the procedure.

 

POSSIBLE ERROR MESSAGES AND SOLUTIONS FOR THE 86201FJ620 AUDIO UNIT REPROGRAMMING PROCEDURE

ERROR MESSAGE DISPLAYED

SOLUTION

Re-connecting USB memory.

Re-connecting USB memory.

Recopy Updating File to USB memory.

Recopy Updating File to USB memory.

Recopy Updating File to USB memory.

Re-start Updating operation.

Re-start Updating operation.

Re-start Updating operation.

 


8 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU FORESTER 2011-2012
SUBARU IMPREZA 2011-2012
SUBARU LEGACY 2011-2012
SUBARU OUTBACK 2011-2012

 


1 Associated Document

Manufacturer Communications

NUMBER: 15-165-13
DATE: 08/08/13

https://www.nhtsa.gov/recalls?nhtsaId=10234924

MC-10234924-9999.pdf 965.117KB

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“This site contains affiliate links for which OEMDTC may be compensated”
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  • 【High Quality Car Stereo Player】- Our double din car stereo size with 7.01"(L)*3.94"(W)2.56"(H), Please check the size of your car’s radio before ordering. 7 Inch 1024*600 Full HD touch screen radio gives you a fantastic experience. You can enjoy the stream music and the clear picture with your family. Hope you have a good time.
  • 【Double Din Car Stereo Phone Mirror Link】- Support mirrorlink and navigation function for most the android cell phone and iPhone, you can connect your smartphone to car audio via a smartphone data cable, easily connect and sync any content(such as video, music, GPS Navigation etc) to the car player displayed on a large screen. Note: the stereo player is not a GPS unit, it gets GPS navigation function by connecting to the cellphone.
  • 【7 Inch Car Radio With Bluetooth 5.0 and FM 】- Bluetooth 5.0 and microphone allow you to answer callings, listen to music and media sounds from devices with Bluetooth function. Take Phone Call Hands Free - Free both your hands by dialing and listening to a call on radio by BT connection. It will ensure the safety of your way. High-quality FM radio stereo receiver, three kinds of channel search mode, listen to music, news and traffic information, anywhere and enjoy yourself.
  • 【Car Stereo Double Din Inputs】- USB /SD/AUX input. car audio receivers support vast USB, TF Card(Up to 32G) storage equipment, you can download the songs and videos you like into the storage equipment to play. AUX audio input, support external aux(3.5mm plug) to input into the audio, such as navigation, MP3, MP5. Charging function, the USB interfaces are support of cellphones' charging, no worries about having no power. Support Remote Control.
  • 【Standard Double Din Stereo with Backup Camera】- Parking has never been easier with this premium double din car stereo which supports front and rear camera, for a safer and time-efficient experience! Simply shift into reverse and the system powers on the camera automatically, for optimal visibility no matter the weather conditions! If you encounter any operation or other problems, please contact us (click "Contact Seller" on your order page)
Bestseller No. 10
SIXWIN Android 13 1G+32G Car Stereo for Subaru Forester Impreza WRX 2008 2009 2010 2011 2012 with CarPlay Android Auto 9 Inch Touchscreen with Bluetooth GPS Navigation WiFi HiFi FM SWC Backup Camera
  • 【9 inch Car Radio for Subaru Forester Impreza WRX 2008-2012】This Android 13 Car Stereo is for Subaru Forester Impreza WRX 2008 2009 2010 2011 2012. The head unit with plug and play cable, easy to install, with android 13 system, 1GB (RAM) +32GB (ROM) memory. This car radio is for basic cars, If your car is in the Navi version, please send us your dashboard picture and we will help you recommend the appropriate wiring harness and canbus
  • 【Wireless Carplay & Android Auto】The 9 inch touch screen subaru car radio supports wireless and wired CarPlay and Android Auto. Does not support Samsung phones.( Note: Using Android Auto need to download Android Auto app).You can connect Carplay and Android auto via USB cable, Bluetooth and WiFi. after connecting, you can access map, GPS navigation, phone contacts, email, notification, music. You can also wake up Siri or Google assistant through voice control to get help from them
  • 【Built- in GPS Navigation & WiFi】This in dash GPS navigation head unit for subaru with built-in GPS navigation, supports both online and offline gps navigation. It comes with Here We Go app, you just need to download the offline map you need, and you can go wherever you want even when there is no network and don't worry about getting lost. After connecting to WiFi, you can use online navigation and download the app you want on the stereo, bring you the same experience as your mobile phone
  • Bluetooth Hands-free & FM & HiFi】This Buletooth multimedia player supports hands-free calling, playing bluetooth music, downloading phonebooks. You can answer or make calls with just one push of a button. FM radio provides with 18 preset stations, with a wide range of channels (FM 87.50-108.0 MH). You can listen to the news while driving, listen to radio music, pay attention to the road ahead. Hifi function, providing you with high-definition images during driving and original sound quality
  • 【Backup Camera & Steering Wheel Control】 The 9 inch touch screen Android car stereo for subaru is equipped with AHD backup camera, help you drive safer and park easier. It also suppports steering wheel control, you can switch songs adjust the volume and answer the phone through the steering wheel, it is very convenient and makes you more focus on driving. Note: If your car is not a basic version, you may need additional wiring harness and canbus to use factory backup camera and swc

Last update on 2024-06-29 / Affiliate links / Images from Amazon Product Advertising API

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