Fujitsu Ten (F10) SD Card Audio/Navigation System Operation Tips – 2012-2014 Subaru

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NHTSA ID Number: 10234923

Manufacturer Communication Number: 1516413R


Fujitsu Ten (F10) SD Card Audio/Navigation System Operation Tips


NUMBER: 15-164-13R
DATE: 06/07/13
REVISED: 08/26/13

APPLICABILITY: 2012-13MY Impreza and WRX STI
2013MY Legacy, Outback, BRZ and XV Crosstrek
2012-14MY Forester
SUBJECT: Fujitsu Ten (F10) SD Card Audio/Navigation System Operation Tips



This Bulletin provides information to help diagnose 6 different conditions relating to customer concerns which may arise when using the F10 Audio / Navigation system. We will continue to add more helpful tips to this TSB as information is received from F10.


CONDITION:  Static or Echo is heard when making a Bluetooth hands-Free call.


The HVAC blower speed is set on high and the dash vents are pointed upward toward the Bluetooth microphone which is picking up “wind noise”.


  • Position the HVAC vents to not blow air upward toward the Bluetooth microphone when attempting to make a hands-free call.
  • Lowering the blower speed setting can also reduce the static and/or echo.


Voice Recognition function does not recognize Navigation and/or Bluetooth hands-free commands.


For Navigation and Bluetooth hands-free voice commands, there is a hierarchy of commands which must be followed for proper operation.



  1. First, press the “I Agree” button on the display screen or the voice recognition feature will not work properly
  1. Press the Push to Talk button
  2. After the Beep, say “Navigation
  3. A list of available navigation commands will appear on the screen.

Bluetooth Handsfree:

  1. Press the Push to Talk button 2
  2. After the beep, say “Hands free”
  1. A list of Bluetooth Handsfree commands will appear on screen


Voice Recognition function does not recognize “Call ________cell phone”.


The way the number is stored in the phone may not be listed as “cell phone”.


On the user’s cell phone, check to see how the person’s phone number is listed. If the number is listed as “mobile” you will need to use that term instead of the term “cell phone”.


Press the Push to Talk button. After the beep, say “Hands-free”. After the second beep, say “Call   (Test)   mobile”. Name


CONDITION:  XM Traffic stopped working but XM Radio operates normally.


The user may have not paid for the Sirius XM traffic service after the Free Trial period expired.


  1. Check with Sirius XM to verify the customer is subscribed to both Sirius XM Radio and Traffic.
  2. After verifying an active subscription, with the vehicle outside, go to Click on “Help and Support” then select “Refresh My Radio” to have another activation signal sent to the vehicle. Tune to channel 0 (zero) and the Radio ID number will display.
  3. If the Traffic does not start working within about 15 minutes after sending the “Refresh” request, exchange the audio unit.


1. On www., select “Help&Support”.

2. From the drop down menu, select “Refresh My Radio

3. Input the “Radio ID #” then select “Send Activation Request”


The clock shows the incorrect time.


The “Auto Time Zone” feature may be turned off.


If the clock’s time is incorrect, check the Time Zone setting and make sure “Auto Time Zone” feature is set to “On”.

  1. Press the “Info” button
  2. Press the “Settings” button
  3. Press Time Zone “Set” button
  4. Select Auto Time Zone “On”

If “Auto Time Zone” is turned off, the clock will need to be adjusted manually for different time zones.


CONDITION: 1 . Bluetooth will not auto connect to specific phone models.

  1. Bluetooth Handsfree and Bluetooth Audio do not operate after connecting to the system.


Bluetooth connection between the navigation unit and the phone will not connect without accepting the pairing request on the phone or in the phone’s notification area.

(Pairing requests will only last for a few minutes as they automatically cancel or time out. You will need to start the process again if the pairing request cancels.)


  1. Check the notification area on the phone  for a pairing request (Figs 1 & 2).
  2. Check the authentication screen for a pairing request, then select “Pair” (Figs. 3 & 4).
  3. If the option for “Don’t ask again” is available, make sure this box is (Fig. 5)
  4. After this process, the Bluetooth will connect. The user may need to perform this process again for future connections.


Listed below are some examples of phones which depending upon cellular provider and the operating system installed, may require completion of an authentication process for Bluetooth connection.

Note:  This option is not available on every phone or operating system and may vary by  phone, cellular provider and operating system installed.  Always consult the phone manufacturer for specific information on the available functions and operation of your phone.


CONDITION: No Power / No Display


The wrong SD card is installed in the unit.


The SD Cards are NOT compatible between vehicles.

DO NOT swap SD Cards.

Follow the matrix chart below for proper Vehicle to SD Card compatibility.


SD Card and Vehicle / Audio Unit Compatability Matrix Chart

Note: This information is subject to change and will not be updated.  This information is current at the time of this publication release but may change at any time in the future.


6 Affected Products


SUBARU WRX 2012-2013
SUBARU WRX STI 2012-2013


1 Associated Document

Manufacturer Communications

NUMBER: 15-164-13R
DATE: 06/07/13
REVISED: 08/26/13

MC-10234923-9999.pdf 4979.901KB

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NHTSA ID Number: 10234857

Manufacturer Communication Number: 1516413


Fujitsu Ten (F10) SD Card Audio/Navigation System


1 Associated Document

Manufacturer Communications

NUMBER: 15-164-13
DATE: 06/07/13

MC-10234857-9999.pdf 4842.541KB

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Bestseller No. 1
MekedeTech Android Car Stereo GPS Navigation for Subaru Outback Legacy 2015-2018 Head Unit,1280 * 720 Resolution 9 inch Touch Screen Upgrade with 4G LTE Wireless CarPlay/Android Auto,8 core 2+32G
  • This Android touch screen radio upgrade is Plug & Play fit for Subaru Outback Legacy 2015 2016 2017 2018 perfectly,it include all accessories for installation such as dash kit, power cable,rca cable, revesing camera cable and USB cables, if your car with Harmon Sound System it is need to buy another power cable with canbus to get sound, please search ASIN B0CTJRJVMQ to get it
  • Built-in wireless Carplay and Wired Android Auto,a value investment to anyone using an older radio and looking to move to wireless CarPlay,you are able to enjoy the screen and play music wirelessly immediately after got it all set-up, which is so much better than having to have a wire connected permanently
  • The Android stereo with 8 core CPU and 2G RAM 32G ROM capacity,which can fast respond to the actions taking on the screen.1280*720 IPS 10 inch touch screen with clear resolution,built-in DSP sound system offer Great audio quality
  • Support 4G LTE function, you can insert 4G sim card into the card slot to access to internet anytime and anywhere, you can use the wifi function connect with internet also. Bluetooth 5.0 provide good sound quality of bluetooth calls and music
  • Easy installation,Keep all orginal wheel control function, Easy to switch songs,channels and adjust volume without taking your hands off the steering wheel,which is more convenient and safe
Bestseller No. 2
SIXWIN Android 13 1G+32G Car Stereo for Subaru Forester Impreza WRX 2008 2009 2010 2011 2012 with CarPlay Android Auto 9 Inch Touchscreen with Bluetooth GPS Navigation WiFi HiFi FM SWC Backup Camera
  • 【9 inch Car Radio for Subaru Forester Impreza WRX 2008-2012】This Android 13 Car Stereo is for Subaru Forester Impreza WRX 2008 2009 2010 2011 2012. The head unit with plug and play cable, easy to install, with android 13 system, 1GB (RAM) +32GB (ROM) memory. This car radio is for basic cars, If your car is in the Navi version, please send us your dashboard picture and we will help you recommend the appropriate wiring harness and canbus
  • 【Wireless Carplay & Android Auto】The 9 inch touch screen subaru car radio supports wireless and wired CarPlay and Android Auto. Does not support Samsung phones.( Note: Using Android Auto need to download Android Auto app).You can connect Carplay and Android auto via USB cable, Bluetooth and WiFi. after connecting, you can access map, GPS navigation, phone contacts, email, notification, music. You can also wake up Siri or Google assistant through voice control to get help from them
  • 【Built- in GPS Navigation & WiFi】This in dash GPS navigation head unit for subaru with built-in GPS navigation, supports both online and offline gps navigation. It comes with Here We Go app, you just need to download the offline map you need, and you can go wherever you want even when there is no network and don't worry about getting lost. After connecting to WiFi, you can use online navigation and download the app you want on the stereo, bring you the same experience as your mobile phone
  • Bluetooth Hands-free & FM & HiFi】This Buletooth multimedia player supports hands-free calling, playing bluetooth music, downloading phonebooks. You can answer or make calls with just one push of a button. FM radio provides with 18 preset stations, with a wide range of channels (FM 87.50-108.0 MH). You can listen to the news while driving, listen to radio music, pay attention to the road ahead. Hifi function, providing you with high-definition images during driving and original sound quality
  • 【Backup Camera & Steering Wheel Control】 The 9 inch touch screen Android car stereo for subaru is equipped with AHD backup camera, help you drive safer and park easier. It also suppports steering wheel control, you can switch songs adjust the volume and answer the phone through the steering wheel, it is very convenient and makes you more focus on driving. Note: If your car is not a basic version, you may need additional wiring harness and canbus to use factory backup camera and swc
SaleBestseller No. 3
(1+32G) for 2005-2009 Subaru Legacy Outback Android 13 Radio, Roinvou 9 Inch Touch Screen Radio Dash Kit with Backup Camera, in-Dash GPS Navigation Support Mirror Link Bluetooth WiFi FM
  • 🚦𝐔𝐩𝐠𝐫𝐚𝐝𝐞 𝟏+𝟑𝟐𝐆 𝐀𝐧𝐝𝐫𝐨𝐢𝐝 𝟏𝟑 𝐂𝐚𝐫 𝐑𝐚𝐝𝐢𝐨 || for subaru legacy android radio with 1GB (RAM) + 32GB (ROM) of memory, 1080P video playback, support split screen, dual USB interface, file manager, time setting and support external devices. Multiple EQ sound options are supported for a better listening experience.
  • 🚦𝐏𝐡𝐨𝐧𝐞 𝐌𝐢𝐫𝐫𝐨𝐫 𝐋𝐢𝐧𝐤 𝐟𝐨𝐫 𝐢𝐎𝐒/𝐀𝐧𝐝𝐫𝐨𝐢𝐝 || You can connect this touch screen car stereo through WiFi hotspot or original USB cable of your phone to synchronize the phone screen and for subaru outback stereo head unit radio screen. This is very convenient when you use your phone's navigation function. Android supports bidirectional control, iPhone supports unidirectional control. (Some Samsung Phones are Restricted.)
  • 🚦𝐆𝐏𝐒 𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐖𝐢𝐅𝐢 𝐇𝐨𝐭𝐬𝐩𝐨𝐭 || for subaru legacy navigation system has a built-in GPS module and can use navigation software such as waze with free offline maps. With WiFi/Hotspot connection, online maps work perfectly, and you can also download apps from play store, such as YouTube, Tiktok, Spotify, and more, which can enrich your car life!
  • 🚦𝐅𝐌 𝐑𝐚𝐝𝐢𝐨 𝐑𝐞𝐜𝐞𝐢𝐯𝐞𝐫 𝐚𝐧𝐝 𝐁𝐥𝐮𝐞𝐭𝐨𝐨𝐭𝐡 || for subaru outback android head unit with bluetooth and built-in & external mic (including microphone), support hands-free calling, music playback , voice functions, sync contacts, etc. Stable FM radio with 18 preset stations, manual, semi-automatic, fully automatic channel search. High-quality FM radio provides channel broadcasting, weather forecast, real-time road conditions.
  • 🚦𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐑𝐞𝐚𝐫 𝐕𝐢𝐞𝐰 𝐂𝐚𝐦𝐞𝐫𝐚 𝐚𝐧𝐝 𝐒𝐖𝐂 || When the car stereo for subaru outback is connected to the reversing camera, once you put the car in reverse gear, for subaru legacy screen will automatically display the reversing image, making your daily parking safer. The bluetooth car stereo also supports the steering wheel button function, through which you can control the desired functions.
SaleBestseller No. 4
Android 12 Car Radio Stereo for Subaru Forester 2002-2007 Wireless CarPlay Android Auto with Bluetooth GPS Navigation
  • 【Applicable Models】For Subaru Forester 2002-2007
  • Android 12 System】Android 12 operating system,ensure smooth and fast operation.Provide you with a more comfortable experience and convenient operation.
  • 【Wireless Carplay & Android Auto】You can choose wired connection or wireless connection to Carplay or Android Auto.By connecting your iPhone or Android phones,you can access mobile phone address book,notifaction,message,map navigation,music and so on.
  • GPS Navigation & WiFi】Built in offline North American map.Also support online map,when you connect WiFi you can use the GPS navigation anywhere.By WiFi you can download or delete apps in APP Store,as the same as phone.
  • Bluetooth】Fast match with phone,you can answer or make calls by the radio.coming with an enternal microphone, which will pick your voice clear and your car speskers let you hear the person on the other side precise.
Bestseller No. 5
UNITOPSCI 1G+32G for Subaru Outback Subaru Legacy Radio 2010-2014 Android 13 Car Stereo 9.7 Inch Vertical Touchscreen Bluetooth GPS Navigation FM/RDS WiFi Mirror Link USB SWC + Backup Camera Mic
  • 【for Subaru Outback Subaru Legacy Radio】 Compatible models: for Subaru Outback/Legacy 2010 2011 2012 2013 2014, Android 13 car stereo with 9.7 inch HD capacitive vertical touch screen, screen resolution 1024*600, Quad core, 1G RAM, 32G ROM, 4*45W power output, Built-in WiFi/ Hot spot connect/GPS receiver, steering wheel control function, Note: Doesn’t compatible with cars with a Harman Kardon Sound System, please check the car center console outline and wire harness for the compatibility
  • 【Built-in Bluetooth, FM/RDS Radio】9.7 inch Bluetooth car stereo built-in Bluetooth and built-in microphone, answering or making phone call can be hands-free and convenient, support Bluetooth audio streaming and auto download phone book. FM radio with 18 preset stations, listening music, news and weather broadcast during driving
  • GPS Navigation, WiFi Hotspot】Double din vertical car stereo features GPS and WiFi receiver, in dash GPS navigation stereo supports online and offline map, it also preload free map on HERE WEGO[Need to turn on WiFi to download map]. Switch on WiFi on this head unit, you can use online functions, the car multimedia player can access to multiple apps, such as Youtube, FB, Play store etc.
  • Mirror Link for iOS, Android Phones】Android car steroe for Subaru Outback Legacy 2010-2014, and it supports dual mirror link system for iOS and Android phones. For iPhone, users can use one-way operation mirror link via WiFi , for Android phones, users can use two-way operation mirror link via WiFi/USB, easy to use mirror link function to sync your phones’ App and display on this car radio playing video, map navigation etc.
  • 【Backup Camera】Car radio with a 12LEDs rear view camera, night vision, 170 degree viewing angle and waterproof, automatically switch to display reversing image when you put car to rear gear. Parking can be safer. Support dual USB adaper input, charging phone or other devices. [QA: Radio not turning on when you start the car? ---The radio did not turn on. please check if the pink wire blocks the electricity and then cut the pink cable and leave it, if you have any problem, please let us know]
SaleBestseller No. 6
ASURE 9 inch Car Stereo Radio Upgrade for Subaru Outback MK5 2015-2019,4Core 2G+32G Android GPS Navigation Unit with Wireless Carplay,Android Auto,1280x800 Touchscreen Multimedia Video Player
  • 【Changeable UI Car Stereo Radio】 9 inch capacitive touch screen In-dash video player for Subaru Outback MK5 2015 2016 2017 2018 2019,supports Android Launcher,such as AGAMA Car Launcher.You can download the APP from Google Play and customize your own user interface
  • Android Car Radio Upgrade】Customization Android system,with 4-Core 1.2Ghz CPU,2GB RAM,ensures smooth operation and faster response,32GB ROM for more apps installed,1280*800 HD Touchscreen fouth-gen IPS display,color richer and display clearer
  • 【Wireless/Wired CarPlay & Android auto】Wireless Carplay and Android Auto connected with Bluetooth,click carLink icon to start CarPlay or Android Auto function or back to main page, Wired contected way with the 6 pin USB cable,very convenient to operate,free your hands,keep you stay focused and enjoy entertained while driving
  • Bluetooth & DSP & WiFi & Dual navigationHands-free calling and answer,making your call more safe when driving,built-in microphone,external microphone is optional, please contact us in need.DSP surround sound processing can customize the best music sound playback effect of different seats according to your needs.Support WiFi or hot spot function,very convenient to download APPs, offline map and so on,suppport internet location and GPS satellite
  • Steering Wheel Control & Dual USB Cables】Package included canbus box,swc cables requires manual wiring,supported car original steering wheel control button programme and customize,double USB cables support charging for 2 devices
Bestseller No. 8
Car Radio for 2015 2016 2017 2018 Subaru Legacy Outback Stereo Upgrade Dash Kit Car GPS Navigation,2+32GB 9" IPS Touch Screen Head Unit with Car-Play & Android Auto/SWC/Rear View (8Core 4+32GB)
  • 【Vehicle Compatibility】This Upgrade Replacement Dash Kit is for 2015 2016 2017 2018 Subaru Legacy Outback. If You Cannot Make Sure Your Car is Suitable or Not, Please Take Photos of The Car Center Console to Us. We Will Answer You In 24 Hours.
  • 【Car-play & Android Auto】Android Car Stereo Built In Apple Car-Play And Android Auto. It Keeps You Up With Useful Features Including An Incredibly Intuitive Way To Access Calls, Music, Video And Apps. It Make Your Driving Easier, Safer And Turn Every Journey Into A Pleasant Experience.
  • 【HD IPS Screen】Android 13.0 OS, Octa Core CPU(4Core/8core) , with 1280*720 high resolution capacitive touch screen offer you a faster, smoother and clear visual experience. Snappy and responsive, just like on an IOS device. With split screen function, you can display two pages at the same time.
  • 【Other Functions】Buit-In 5G Wifi, 4G Lte, Very Convenient To Download Apps. After Connected Wifi, In Here WEGO App, You Can Download Free Map Of Any Country You Need. With Split Screen Function, You Can Display Two Pages At The Same Time.
  • 【1 Year Warranty】The appearance design is avant-garde, which is different from almost the same styles on the market;This Head Unit With A 1-Year Warranty And Provides Professional Technical Support. Please Do Not Hesitate To Contact Us , We Will Reply Asap And Ensure Your Rights And Interests At All Times.
Bestseller No. 9
[2+64G]Android 13 Car Stereo for Subaru Outback Legacy 2010-2014 with Wireless Apple Carplay Android Auto,9.7" HD Touch Screen Car Radio with GPS Navigation,WiFi,Bluetooth,FM/RDS Radio SWC+Rear Camera
  • 【9.7 Inch Vertical Screen Android 13 Car Radio】This car radio is suitable for Subaru Outback Legacy 2010-2014.The vertical giant touch screen with a 9.7-inch high-definition 1080P display will bring you a good tactile and visual experience. 4 core CPU make faster,1G + 32G memory.Android 13 system, a more advanced system version. Support RCA output/input port, etc. EQ function and subwoofer output.
  • 【Wireless Apple Carplay & Andrioid Auto】 9.7 inch Vertical screen android Subaru Outback Legacy car stereo built-in carplay system, you can choose wired connection or wireless connection to carplay, connect to Apple mobile phone, access mobile phone address book, mail, notification, map navigation, music, video and other information, and realize voice control.Connect Bluetooth, then enter the Car Settings-Android Settings-Network&Internet--Hotspot&tethering--WiFi hotspot--ON.
  • 【Built-in WIFI & GPS Navigation】: 9.7 inch vertical Subaru Outback Legacy car stereo built-in WiFi module, support online/offline maps.After connecting to WiFi,you can download, install and delete over thousands of apps. With WiFi connected, Google Maps/Here we go/Waze/Navfree,etc can be used perfectly, you can go anywhere you want and never get lost again.
  • Steering Wheel Control & AHD Backup Camera】Subaru Outback Legacy Vertical Car stereo with backup camera.Car multimedia player supports original steering wheel control to help you control the car radio more safely and conveniently. Carplay car stereo with backup camera will automatically switch the reversing image when you reverse the car to help you back up safely.
  • 【FM/RDS, Bluetooth 5.0】This multimedia Subaru Outback Legacy radio supports FM87.5-108 frequency, you can listen to real-time road conditions, news broadcasts, weather forecasts, etc. The perfect sound quality of the original car makes you no longer bored driving. Built-in Bluetooth 5.0, supports Bluetooth hands-free calls, Bluetooth music playback, automatic loading of the phone book, automatic loading of records.【Not suitable for Bose speakers
Bestseller No. 10
SYGAV Android 11 Car Stereo for Subaru Forester WRX Impreza Radio Wireless Carplay GPS Navigation HD 1280x720 Touch Screen Android Auto Head Unit
  • High Configuration* The lastest version Android 9.0 Pie Operating System, Rockchip RK3399 PX6 Hexa-Core CPU processor with 4G RAM and 64G ROM, the performance will be more stability, giving you more faster running speed and respond experience.
  • Multi Functions* Support Mirror Link, 3G/4G Network, WiFi, Hands Free phone call, Offline and Online map. Steering Wheel Controls. Google Playstore also came from the stereo, support download most of entertainment app online.
  • Better Display* IPS and Mulit-Touch screen with 1024*600 high resolution display, bring you a visual clearly experience. Unique UI design, redefining the interactive interface, simplify operation process to enhances the reaction speed.
  • Built in DSP* Digital Sounds Processor with 15 bands EQ adjustable and different voice styles optional, you can enjoy a new auditory. 6-channel Audio output converters, support subwoofer output.

Last update on 2024-05-31 / Affiliate links / Images from Amazon Product Advertising API

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