TKA-19 – Passenger Frontal Air Bag Inflator May Explode – 2010-2014 Subaru

NHTSA Campaign Number: 19V007
Manufacturer Subaru of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 43,394


Passenger Frontal Air Bag Inflator May Explode

An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.



Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands.

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.


2019 MY Paint Coding Information – Subaru

NUMBER: 13-101-18
DATE: 07/10/18

APPLICABILITY: All 2019MY Vehicles
SUBJECT: 2019 MY Paint Coding Information



Note: This is the most accurate information available at the time of printing.

Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion.  Their color formulations are updated on a continual basis.  Some vendors may have different color names than those provided to them by SOA.  Be sure to double-check the codes and formulas beforehand to help insure an accurate color match.  Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber / supplier for the most updated formula information.

The paint coding information can be found on the vehicle’s VIN plate.

Subaru color codes are three characters in length.


Error Code 202 and / or 204 Generated During Gen 2 Telematics Subscription Process – 2019 Subaru Ascent

NUMBER: 15-219-18R
REVISED: 07/31/18

SUBJECT: Error Code 202 and / or 204 Generated During Gen 2 Telematics Subscription Process



When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.  These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on.  The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.


Display / Touch Screen “Soft Keys” -Delayed Response – 2017-2019 Subaru

NUMBER: 15-233-18
DATE: 08/29/18

APPLICABILITY: 2017-2019MY Impreza
2017-2019MY Crosstrek
2019MY Ascent
2019MY Forester
All above models with Harman 8” Touch Screen Display Audio or Navigation Equipped Audio Units
SUBJECT: Display / Touch Screen “Soft Keys” -Delayed Response



This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.


Harman Audio / Infotainment: Troubleshooting Audio Related Concerns – 2017-2019 Subaru

NUMBER: 15-231-18R
DATE: 08/21/18
REVISED: 09/05/18

APPLICABILITY: 2017-2019MY Impreza
2018-19MY Crosstrek
2018-19MY Legacy and Outback
2019MY WRX and WRX STI
2019MY Ascent
2018-19MY BRZ
SUBJECT: Harman Audio / Infotainment: Troubleshooting Audio Related Concerns



This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns.  Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting.  Once the questionnaire is completed, follow the question flow based on the customer concern.   Answer each related question noting the results to each in detail while performing the diagnostics.  Review the entire bulletin before beginning to understand the flow for the listed concerns.  If the concern you have is not listed, check the Service Manual:  Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.