Procedures for Updating the Head Unit Operating Software – 2015-2016 Subaru

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NHTSA ID Number: 10092495 Manufacturer Communication Number: 15-182-15R Summary THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE NAVIGATION / AUDIO UNIT’S OPERATING SYSTEM SOFTWARE. THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING … Read more

Damaged MicroSD Memory Cards – Subaru

NUMBER: 15-189-15 DATE: 09/30/15 APPLICABILITY: All Models with FujitsuTen / FTEN / F10 MicroSD Card Navigation Units SUBJECT: Damaged MicroSD Memory Cards   INTRODUCTION This Service Information bulletin provides guidance on determining if warranty coverage applies for failed MicroSD memory cards utilized in FujitsuTen (F10) Audio / Navigation (AVN) units.  The photos below all show physically … Read more

Fujitsu-TEN / FTEN / (F10) Navigation: Voice Recognition Concerns with Finding Addresses in Some Metro Areas – 2015-2015 Subaru

NUMBER: 15-200-16 DATE: 05/24/16 APPLICABILITY: 2015MY Legacy, Outback, Impreza and XV Crosstrek 2016MY Forester, WRX and STI Models with Fujitsu-TEN / FTEN / (F10) Gen2 Navigation System SUBJECT: Fujitsu-TEN / FTEN / (F10) Navigation: Voice Recognition Concerns with Finding Addresses in Some Metro Areas   Introduction: This bulletin announces availability of new MicroSD cards which contain a revision to the … Read more

“Popping Sound” Heard From Speakers – 2015 Subaru

NUMBER: 15-181-15R DATE: 04/09/15 REVISED: 07/09/15  APPLICABILITY: 2015MY Legacy and Outback 2015MY Impreza and XV Crosstrek Models with Fujitsu Ten (F10) Navigation or Display Radio Audio Units SUBJECT: “Popping Sound” Heard From Speakers     INTRODUCTION This bulletin provides a procedure to follow when addressing customer concerns of a “popping” type sound heard through the audio … Read more

Clock Time Will Not Adjust or Displays Dashes – 2015 Subaru Legacy & Outback with Fujitsu Ten (F10)

NUMBER: 15-174-14 DATE: 08/07/14   APPLICABILITY: 2015MY Legacy and Outback Models with Fujitsu Ten (F10) Navigation / Audio System SUBJECT: Clock Time Will Not Adjust or Displays Dashes   INTRODUCTION This Service Information outlines a procedure to address a customer concern of either the clock display time adjustment buttons do not work or 3 “dashes” appear … Read more