Customer Takeover after STARLINK Telematics Remote Engine Start (RES) Request – 2019-2022 Subaru

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NHTSA ID Number: 10203869 Manufacturer Communication Number: 15-281-21R Summary This bulletin will focus on the Remote Engine Start (RES) takeover process and potential customer concerns which may arise when taking over operation of the vehicle after starting it using the Gen2 STARLINK Telematics RES feature.   NUMBER: 15-281-21R DATE: 3/25/21 REVISED: 11/02/21 INTRODUCTION: This Service Information Bulletin … Read more

STARLINK Remote Engine Start (RES) Diagnostic Information – 2019-2022 Subaru Equipped with Gen2 Telematics

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NHTSA ID Number: 10237241 Manufacturer Communication Number: 15-282-21R Summary This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.   NUMBER: 15-282-21R DATE:  03/29/21 REVISED:  05/04/23 APPLICABILITY: All 2019-22MY Vehicles Equipped with Gen2 Telematics SUBJECT: STARLINK Remote EngineRead more

Starlink Infotainment Settlement Coupons

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NHTSA ID Number: 10198746 Manufacturer Communication Number: Subarunet Announ Summary Starlink infotainment settlement voucher.   To: All SubarueBay Retailers From: SubarueBay of America, Inc. – Service Operations Department Date: June 7, 2021 Re: Starlink Infotainment Settlement Coupons   SOA settled a class action lawsuit that alleged a range of technical glitches with the Starlink infotainment system.  As … Read more

2022 Crosstrek Hybrid Subaru STARLINK Owner’s Manual

2021 Subaru Crosstrek

Owner Manual 2022MY Crosstrek Hybrid SubarueBay STARLINK® Owner’s Manual MSA5M2225A B1473BE-A   TABLE OF CONTENTS 1 Quick Guide 2 Basic Function 3 Settings 4 Phone 5 Apps 6 Audio 7 Navigation System (8-inch with Navi system only) 8 Siri/Voice Recognition System 9 Appendix / What To Do If / Index       System Types… … Read more

2022 Subaru Crosstrek STARLINK Owner’s Manual

2021 Subaru Crosstrek

Owner Manual 2022MY Crosstrek SubarueBay STARLINK® Owner’s Manual MSA5M2219A B1463BE-A   TABLE OF CONTENTS 1 Quick Guide 2 Basic Function 3 Settings 4 Phone 5 Apps 6 Audio 7 Navigation System (8-inch with Navi system only) 8 Siri/Voice Recognition System 9 Appendix / What To Do If / Index   System Types… 14 Main Product … Read more