Gen2

Discontinuation of SUBARU STARLINK service or STARLINK service Sunset

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NHTSA ID Number: 10233902 Manufacturer Communication Number: 15-307-23 Summary This Service Information Bulletin provides notification, that SUBARUeBay STARLINK service is being discontinued by the end of March 2023. ( This bulletin is for models with Denso Ten DTEN/Fujitsu Ten FTEN/Clarion (Gen2), Harman Head Unit (Gen3) and DENSO CP1.0/CP1.5 Cockpit Control Unit (Gen4)).   NUMBER: 15-307-23 DATE:  03/20/23 … Read more

STARLINK® Telematics Remote Engine Start Only Runs 15 Seconds After Successful Engine Start – All Gen2 Telematic

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NHTSA ID Number: 10238438 Manufacturer Communication Number: 15-300-22R Summary This Service Information Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.   NUMBER: 15-300-22R DATE:  08/29/22 REVISED: 06/05/23 APPLICABILITY: All Gen2 and Gen3 Telematics Equipped Models SUBJECT: STARLINK® Telematics Remote Engine Start Only runs 15 seconds after … Read more

2020-2021 Subaru with Gen 2 Telematics and OEM Navigation Equipped Infotainment System “Destination to Vehicle” Gen 2 Telematics Feature

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NHTSA ID Number: 10186380 Manufacturer Communication Number: 15-265-20R Summary This bulletin provides an overview and basic instructions for use of the “Destination to Vehicle” feature of the Gen 2 Telematics system.   NUMBER: 15-265-20R DATE: 07/07/20 REVISED: 01/14/21 APPLICABILITY: All 2020-21MY SubarueBay Vehicles with Gen 2 Telematics and OEM Navigation Equipped Infotainment Systems SUBJECT: “Destination to Vehicle” … Read more

Subaru Gen1 and Gen2 Telematics DTC B2A01- Diagnostic Best Practices

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NHTSA ID Number: 10188196 Manufacturer Communication Number: 15-278-21 Summary This bulletin provides additional details and helpful hints to follow when diagnosing a Telematics system DTC B2A01.   NUMBER: 15-278-21 DATE: 02/25/21 APPLICABILITY: All Models with Gen1 and Gen2 Telematics SUBJECT: Telematics DTC B2A01- Diagnostic Best Practices   INTRODUCTION: This Service Information Bulletin provides additional details and helpful hints … Read more

STARLINK Remote Engine Start (RES) Diagnostic Information – 2019-2022 Subaru Equipped with Gen2 Telematics

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NHTSA ID Number: 10237241 Manufacturer Communication Number: 15-282-21R Summary This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.   NUMBER: 15-282-21R DATE:  03/29/21 REVISED:  05/04/23 APPLICABILITY: All 2019-22MY Vehicles Equipped with Gen2 Telematics SUBJECT: STARLINK Remote Engine … Read more