Gen 2

Intermittent Request Failure of Remote STARLINK® Services – 2022-2023 Subaru

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NHTSA ID Number: 10231297 Manufacturer Communication Number: 15-306-22R Summary This bulletin announces the availability of new reprogramming files to address cases of remote services from the STARLINK® app or website including remote engine start (RES), remote door lock request, remote actuation of the horn/lights, and vehicle locator.   NUMBER: 15-306-22R DATE: 12/20/22 REVISED: 01/09/23 APPLICABILITY: 2022MY Forester … Read more

2020-2021 Subaru with Gen 2 Telematics and OEM Navigation Equipped Infotainment System “Destination to Vehicle” Gen 2 Telematics Feature

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NHTSA ID Number: 10186380 Manufacturer Communication Number: 15-265-20R Summary This bulletin provides an overview and basic instructions for use of the “Destination to Vehicle” feature of the Gen 2 Telematics system.   NUMBER: 15-265-20R DATE: 07/07/20 REVISED: 01/14/21 APPLICABILITY: All 2020-21MY Subaru Vehicles with Gen 2 Telematics and OEM Navigation Equipped Infotainment Systems SUBJECT: “Destination to Vehicle” … Read more

Telematics Diagnostic Strategy – Subaru Gen 1 & Gen 2

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NHTSA ID Number: 10201800 Manufacturer Communication Number: 15-286-21R Summary This bulletin provides a procedure for technicians to utilize when diagnosing customer concerns involving Gen 1 and Gen 2 Telematics.   NUMBER: 15-286-21 DATE: 08/26/21 REVISED: 09/16/21   This Service Information Bulletin provides a procedure for Technicians to utilize when diagnosing customer concerns involving Gen 1 and Gen … Read more

Availability of “Gracenote Media Database” Software Enhancement – 2015-2018 Subaru

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NHTSA ID Number: 10199933 Manufacturer Communication Number: 15-208-17R Summary This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed equipped with F10 7″ Navigation and 7″ Display Audio head units.   NUMBER: 15-208-17R DATE: 01/30/17 REVISED: 07/30/21   INTRODUCTION: This Service Information bulletin announces availability of an enhancement  to the Gracenote … Read more

“Gen 2” & “Gen 2.1” Operating Tips – 2015-2017 Subaru with Fujitsu TEN (F10)

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NHTSA ID Number: 10198770 Manufacturer Communication Number: 15-177-14R Summary This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “Gen 2” and “Gen 2.1” F10 Navigation and Display Audio systems.   NUMBER: 15-177-14R DATE: 10/16/14 REVISED: 06/25/21   INTRODUCTION: This bulletin provides information to help … Read more