Harman Audio / Infotainment: Troubleshooting Apple CarPlay and Android Auto Connectivity Concerns – 2017-2019 Subaru

NUMBER: 15-220-18R
DATE: 03/08/18
REVISED: 09/05/18

APPLICABILITY: 2017-2019MY Impreza
2018-19MY Crosstrek
2018-19MY Legacy and Outback
2019MY WRX and WRX STI
2019MY Ascent
2018-19MY BRZ
SUBJECT: Harman Audio / Infotainment: Troubleshooting Apple CarPlay and Android Auto Connectivity Concerns

 

INTRODUCTION:

This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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