Harman Audio / Infotainment: Display Screen Freeze-Up or Black (Blank) Concerns – 2017-2020 Subaru

Subaru Logo

NHTSA ID Number: 10168567 Manufacturer Communication Number: 15-228-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the … Read more

Harman Audio / Infotainment: Troubleshooting Clock-Related Concerns – 2017-2020 Subaru

2019 Subaru Ascent

NHTSA ID Number: 10168627 Manufacturer Communication Number: 15-229-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, … Read more

Rattle Sound from Steering Rack on Rough Roads – 2017-2019 Subaru

2019 Subaru Ascent

NUMBER: 04-22-18 DATE: 09/17/18 APPLICABILITY: 2017-18MY Impreza 2018MY Crosstrek 2019MY Ascent SUBJECT: Rattle Sound from Steering Rack on Rough Roads   INTRODUCTION: This bulletin announces availability of a new electric power steering (EPS) rack assembly.  The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may … Read more

DTCs P0045 and/ or P2196: ECM Reprogramming File Availability – 2019 Subaru Ascent

2019 Subaru Ascent

NHTSA ID Number: 10153621 Manufacturer Communication Number: 11-183-18R Summary This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM’s diagnosis of DTC P0045:   1 Affected Product Vehicle MAKE MODEL YEAR SUBARU ASCENT 2019   NUMBER: 11-183-18R DATE: 09/19/18 REVISED: 12/19/18 APPLICABILITY: 2019MY Ascent SUBJECT: DTCs P0045 and/ or P2196: ECMRead more