Servicing and Claim Submission Requirements for STARLINK Diagnosis and Repair Involving the Data Communication Module (DCM) – 2017-2021 Subaru

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NHTSA ID Number: 10232233 Manufacturer Communication Number: 15-195-16R Summary This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.   NUMBER: 15-195-16R DATE: 04/28/20 REVISED: 02/27/23 APPLICABILITY: All Models with STARLINK Telematics System SUBJECT: Servicing and Claim Submission Requirements … Read more

DTC B2A16 – 2019-2024 Subaru

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NHTSA ID Number: 10249606 Manufacturer Communication Number: 15-251-19R Summary This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.   NUMBER: 15-251-19R DATE: 09/26/19 REVISED: 01/11/24 APPLICABILITY: 2020-24MY Legacy and Outback 2019-24MY Impreza 2019-24MY Crosstrek / Crosstrek Hybrid 2019-24MY Forester 2019-24MY Ascent All Models as Listed with Gen 2 & Gen 3 Telematics … Read more

Telematics System Diagnostic Quick-Reference Guide – 2019-2023 Subaru

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NHTSA ID Number: 10232239 Manufacturer Communication Number: 15-242-19R Summary This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.   NUMBER: 15-242-19R DATE: 05/21/19 REVISED: 02/28/23 APPLICABILITY: All 2019-23MY Vehicles with Gen 2 Telematics SUBJECT: Telematics System Diagnostic … Read more

Error Code 202 and / or 204 Generated During Gen 2 Telematics Subscription Process – 2019-2023 Subaru

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NHTSA ID Number: 10232237 Manufacturer Communication Number: 15-219-18R Summary When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.   NUMBER: 15-219-18R DATE: 06/21/18 REVISED: 02/28/23 APPLICABILITY: All 2019-23MY Vehicles with Gen 2 Telematics SUBJECT: Error Code 202 and / or 204 … Read more