Telematics

STARLINK Remote Engine Start (RES) Diagnostic Information – 2019-2022 Subaru Equipped with Gen2 Telematics

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NHTSA ID Number: 10237241 Manufacturer Communication Number: 15-282-21R Summary This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.   NUMBER: 15-282-21R DATE:  03/29/21 REVISED:  05/04/23 APPLICABILITY: All 2019-22MY Vehicles Equipped with Gen2 Telematics SUBJECT: STARLINK Remote Engine … Read more

Telematics Diagnostic Strategy – Subaru Gen 1 & Gen 2

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NHTSA ID Number: 10201800 Manufacturer Communication Number: 15-286-21R Summary This bulletin provides a procedure for technicians to utilize when diagnosing customer concerns involving Gen 1 and Gen 2 Telematics.   NUMBER: 15-286-21 DATE: 08/26/21 REVISED: 09/16/21   This Service Information Bulletin provides a procedure for Technicians to utilize when diagnosing customer concerns involving Gen 1 and Gen … Read more

Gen1 Telematics Reprogramming for 3G Sunset – 2016-2018 Subaru

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NHTSA ID Number: 10198772 Manufacturer Communication Number: 15-280-21R Summary Gen1 Telematics Reprogramming for 3G Sunset.   NUMBER: 15-280-21R DATE: 03/18/21 REVISED: 06/17/21 Applicable Vehicle Specification MY LEGACY / OUTBACK Telematics equipped with active subscription 2016 – 18 IMPREZA Telematics equipped with active subscription, except MT with Push-Button Start* 2016 – 18 CROSSTREK Telematics equipped with active subscription … Read more

Telematics Function and Operation Testing Information – 2019-2022 Subaru

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NHTSA ID Number: 10235285 Manufacturer Communication Number: 15-266-20R Summary This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.   NUMBER: 15-266-20 DATE: 07/16/20 REVISED: 04/05/23 APPLICABILITY: All 2019-23MY Vehicles with Gen 2/Gen 3 Telematics SUBJECT: Telematics … Read more

Android Device Compatibility with MySubaru APP

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Subaru

NHTSA ID Number: 10182250 Manufacturer Communication Number: 15-274-20 Summary All Models with Gen1 and / or Gen2 Telematics SUBJECT: Android Device Compatibility with MySubaru APP   NUMBER: 15-274-20 DATE: 10/30/2020 APPLICABILITY: All Models with Gen1 and / or Gen2 Telematics SUBJECT: Android Device Compatibility with MySubaru APP   INTRODUCTION: Telematics and Infotainment systems often provide unique challenges … Read more