2018

WTZ-85 – Harman Kardon Head Unit FMVSS 111 Noncompliance Recall – 2018 Subaru Legacy, Outback, & BRZ

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2018 Subaru Legacy

December 31, 2018 NHTSA CAMPAIGN NUMBER: 18V935000 Camera Image may not Display/FMVSS 111 Failure to display the rearview image while backing up increases the risk of crash.   NHTSA Campaign Number: 18V935 Manufacturer Subaru of America, Inc. Components VISIBILITY Potential Number of Units Affected 71,190   Summary Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ … Read more

Display / Touch Screen “Soft Keys” -Delayed Response – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168574 Manufacturer Communication Number: 15-233-18R Summary This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.   12 Affected Products Vehicles MAKE MODEL YEAR SUBARU ASCENT 2019-2020 SUBARU … Read more

Harman Audio / Infotainment: Troubleshooting Audio Related Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168571 Manufacturer Communication Number: 15-231-18R Summary This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once … Read more

Harman Audio / Infotainment: Troubleshooting USB Functionality Concerns – 2017-2020 Subaru

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Subaru Logo

NHTSA ID Number: 10233908 Manufacturer Communication Number: 15-226-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. (All models equipped with Harmon Audio/Navigation head units).   NUMBER: 15-226-18R DATE: 08/21/18 REVISED: 03/27/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting USB Functionality … Read more

Harman Audio / Infotainment: Troubleshooting Bluetooth Functionality Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10233870 Manufacturer Communication Number: 15-230-18R Summary Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns.   NUMBER: 15-230-18R DATE: 08/21/18 REVISED: 03/03/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns   INTRODUCTION: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns … Read more