Harman Audio / Infotainment: Troubleshooting USB Functionality Concerns – 2017-2020 Subaru

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NHTSA ID Number: 10233908 Manufacturer Communication Number: 15-226-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. (All models equipped with Harmon Audio/Navigation head units).   NUMBER: 15-226-18R DATE: 08/21/18 REVISED: 03/27/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting USB Functionality … Read more

Harman Audio / Infotainment: Troubleshooting Bluetooth Functionality Concerns – 2017-2020 Subaru

2019 Subaru Ascent

NHTSA ID Number: 10233870 Manufacturer Communication Number: 15-230-18R Summary Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns.   NUMBER: 15-230-18R DATE: 08/21/18 REVISED: 03/03/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns   INTRODUCTION: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns … Read more

Harman Audio / Infotainment: Troubleshooting Navigation System Functionality Concerns – 2017-2020 Subaru

2019 Subaru Ascent

NHTSA ID Number: 10168565 Manufacturer Communication Number: 15-227-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. … Read more

Harman Audio / Infotainment: Troubleshooting Apple CarPlay and Android Auto Connectivity Concerns – 2017-2020 Subaru

2019 Subaru Ascent

NHTSA ID Number: 10233863 Manufacturer Communication Number: 15-220-18R Summary This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.   NUMBER: 15-220-18R DATE: 03/08/18 REVISED: 03/03/23 APPLICABILITY: All Models Equipped with Harman … Read more

Harman Audio / Infotainment: Display Screen Freeze-Up or Black (Blank) Concerns – 2017-2020 Subaru

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NHTSA ID Number: 10168567 Manufacturer Communication Number: 15-228-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the … Read more